When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Working collaboratively with physicians, nursing leadership, operations leaders, and interdisciplinary teams, the Director of Endoscopy Services is responsible for the overall strategic, operational, clinical, financial, and regulatory performance of the Endoscopy Department. This position provides leadership and oversight for registered nurses, endoscopy technicians, administrative support staff, and department operations while ensuring the delivery of high-quality, safe, patient-centered care.Job Description:
Education/Experience
Required:
Bachelor of Science in Nursing (BSN)
Current Registered Nurse (RN) license in Massachusetts
Minimum of five (5) years of progressive leadership experience in procedural services, perioperative services, gastroenterology, endoscopy, or related healthcare settings
Demonstrated success leading multidisciplinary teams and managing complex healthcare operations
Experience with budgeting, workforce planning, quality improvement, and regulatory compliance
Preferred:
Master's degree in Nursing, Healthcare Administration, Business Administration, or related field
Previous Director-level leadership experience
Experience with outpatient and inpatient endoscopy operations
Certification in Gastroenterology Nursing (CGRN) or leadership certification
Other Skills/Knowledge
Required:
Strong leadership, communication, team-building, and change management skills
Knowledge of regulatory and accreditation standards
Expertise in performance improvement methodologies
Proven business development and strategic planning experience
Strong financial and operational management skills
LICENSES, REGISTRATIONS, CERTIFICATIONS:
Required:
Current Massachusetts RN License
Basic Life Support (BLS)
Preferred:
CGRN Certification
Advanced Cardiovascular Life Support (ACLS)
REPORTING RELATIONSHIPS:
Reports to: Senior Director/AVP Perioperative and Procedural Services (or designated leader)
Directly Supervises:
Endoscopy Supervisor
Registered Nurses
Endoscopy Technicians
Administrative/Support Staff
JOB FUNCTIONS
Provides strategic, operational, and clinical leadership for Endoscopy Services.
Develops and executes departmental strategic plans aligned with organizational goals.
Oversees day-to-day operations of the Endoscopy Department.
Ensures delivery of high-quality, safe, efficient, and patient-centered care.
Promotes a culture of accountability, teamwork, engagement, and continuous improvement.
Leads recruitment, retention, succession planning, and workforce development initiatives.
Provides direct leadership and mentorship to clinical and operational staff.
Establishes performance expectations and conducts evaluations for leadership and staff.
Ensures compliance with Joint Commission, CMS, state, federal, and organizational standards.
Drives patient experience initiatives and service excellence outcomes.
Oversees department budgeting, capital planning, productivity management, and resource allocation.
Monitors and improves quality, safety, throughput, and operational metrics.
Leads business development efforts to expand endoscopy services and increase procedural volumes.
Develops relationships with gastroenterologists, surgeons, primary care providers, and referral sources.
Identifies growth opportunities and supports implementation of new services and technologies.
Collaborates with physician leaders to achieve strategic and operational goals.
Oversees implementation of evidence-based clinical practices.
Reviews quality indicators and develops corrective action plans when necessary.
Leads departmental performance improvement and accreditation readiness activities.
Participates in organizational leadership initiatives and committees.
Promotes staff engagement, professional development, and leadership growth.
Pay Range:
$155,000.00 USD - $211,000.00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Anna Jaques Hospital is a 123 bed community hospital serving 17 cities and towns in the Merrimack Valley . The hospital offers a wide range of acute care services to meet the needs of our growing patient population including inpatient and outpatient surgery in fully digitized computerized operating room suites, cardiology including echocardiography and a cardiac cath lab, comprehensive cancer services, orthopedics, nuclear medicine, laboratory, noninvasive vascular lab, joint replacement program and birth center.
Programs include the number one wound center in the nation, a primary stroke service, and Level III Trauma Center . Diagnostic imaging services for patients include MRI, CT, PET, and the PACS digital x-ray system. In addition, we are one of only three healthcare communities to be selected for the pilot Massachusetts e-Health Collaborative. Due to the dedication of our physicians, we are one of the first communities in Massachusetts to implement electronic health records, system-wide, for the safety of our patients.

The hospitals Non Invasive Vascular laboratory was accredited by the Intersocietal Commission for the Accreditation of Vascular Laboratories (ICAVL).
For the second year in a row, the American Association for Respiratory Care awarded the hospital its Quality Respiratory Care Recognition. The hospital had no ventilator acquired pneumonia cases during the last year.
The Wound Healing & Hyperbaric Center is the only such center to receive full accreditation from the Undersea and Hyperbaric Medical Society (UHMS) in Massachusetts .
The hospital is accredited by The Joint Commission, an organization that surveys and rates the performance of hospitals at least every three years. The Joint Commission Dedicated, good employees are one of your strengths. You have a lot to be proud of.