North Mississippi Health Services
Tupelo, MS
Posting Description We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.
JOB SUMMARY The Patient Experience Liaison serves as a key resource for advancing patient-family centered care across the health system. This role focuses on improving the overall patient experience by fostering collaboration between departments, supporting service excellence initiatives, and ensuring alignment with organizational goals. The liaison acts as a bridge between patients, families, and clinical/non-clinical teams to perform service recovery by resolving concerns, identifying improvement opportunities, and promoting a culture of empathy and accountability. JOB FUNCTIONS Service Coordination: • Serve as a primary point of...
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Assistant & Support
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