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11 patient service specialist jobs found

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patient service specialist North Carolina
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CaroMont Health  (11)
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Assistant & Support  (4) Nursing  (4) Administration & Operations  (2) Physician & Surgeon  (1)
CaroMont Health
Nov 08, 2025
Full Time
Patient Service Specialist
CaroMont Health Gastonia, NC, USA
Job Summary:   Provides front office support duties including, but not limited to:  greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments, updating missing patient demographics, obtaining referrals and pre-certifications, and other clerical duties as assigned. Communicates and models mission and values of CaroMont Health.   Qualifications:   High School diploma or equivalent with at least 6 months customer service experience required. Medical Office experience preferred.   Must demonstrate abilities and skills to provide excellent customer service.   Must possess excellent communication skills as well as knowledge of medical practice operations.    Requires interpersonal skills necessary to function as liaison between physicians, office staff, patients and their family members.    Requires the ability to read, write, follow oral and written...
Administration & Operations
CaroMont Health
Apr 09, 2026
Full Time
Oncology Patient Navigator
CaroMont Health Gastonia, NC, USA
Job Summary:  Coordinate, expedite and review oncology patient’s social determinants of health (SDOH).  Complete transportation referrals to address barriers for Oncology Patients across the Oncology Service Line. Regularly identify and establish relationships with various patient resources throughout the community. Work with clinical team to complete requested FMLA/STD paperwork. Coordination, onboarding and support of clerical staff for the Oncology Program. Assist with weekly tumor conference preparation. Additional projects and duties as assigned. Qualifications:   Medical Assistant with at least two years of experience. Associate’s degree required. Must have and maintain current credentialing with American Association of Medical Assistants (AAMA-CMA), American Medical Technologists (AMT-RMA), National Center for Competency Training (NCCT-NCMA), National Healthcareer Association (NHA-CCMA), National Healthcare Workers Association (NHCWA), American Registry of...
CaroMont Health
Apr 01, 2026
Full Time
Medical Assistant II
CaroMont Health Dallas, NC, USA
Job Summary :  Medical Assistant (MA) II to work within the credentialed scope of practice . Prepares patient and equipment for exams/procedures. Maintains exam rooms and clinical area. Returns phone messages to patients, pharmacies, etc. Collects and prepares lab specimens/lab requisitions accurately. Schedules and obtains authorizations for referrals and/or procedures. Maintains patient confidentiality.  Supports and functions under the direction of the care team with various office and clinical duties to keep the healthcare practice running efficiently. This includes tasks such as patient intake at office visit, exceptional patient care, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks. Provides front office support duties including, but not limited to:  greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments,...
Assistant & Support
CaroMont Health
Mar 27, 2026
Part Time
Stroke Program Medical Director Physician
CaroMont Health Gastonia, NC, USA
Medical Director Physician for Stroke Program Qualifications : Active North Carolina Medical License and CaroMont Regional Medical Center Medical Staff membership in good standing. Specialty specific Board certification, employed by CaroMont Medical Group, and actively caring for patients. Prior formal leadership position(s) strongly preferred. Required Competencies/Obligations:  Provide verbal and/or written assessments on quality of care provided by the Stroke Program guidelines and provide constructive feedback when warranted.  Assist with Certifications for The Joint Commission as needed and become part of the core team. Assist and provide feedback for the implementation of tele-stroke. Work with Stroke Steering Committee to establish guidelines for appropriateness of Stroke Care. Handle issues with other physicians when orders or practices for Stroke Care may be inappropriate. Review new modes of therapy and treatments for inclusion in services...
Administration & Operations Physician & Surgeon
CaroMont Health
Mar 19, 2026
Full Time
Medical Assistant II
CaroMont Health Gastonia, NC, USA
Job Summary :  Medical Assistant (MA) II to work within the credentialed scope of practice . Prepares patient and equipment for exams/procedures. Maintains exam rooms and clinical area. Returns phone messages to patients, pharmacies, etc. Collects and prepares lab specimens/lab requisitions accurately. Schedules and obtains authorizations for referrals and/or procedures. Maintains patient confidentiality.  Supports and functions under the direction of the care team with various office and clinical duties to keep the healthcare practice running efficiently. This includes tasks such as patient intake at office visit, exceptional patient care, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks. Provides front office support duties including, but not limited to:  greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling...
Assistant & Support
CaroMont Health
Feb 20, 2026
Full Time
Diabetes Resource Nurse
CaroMont Health Gastonia, NC, USA
Job Summary:      The DRN role is a non-24/7 nursing role, that crosses all continuum of health care sites functioning in the role of expert clinician, educator, and nurse care manager for diabetes patients across the continuum of care.  In collaboration with the medical and ancillary staff, monitors the clinical care of patients and provides clinical support to improve patient care and outcomes, for both inpatient, outpatient, and across the continuum of care. Provides a significant level of disease-specific education to patient and hospital staff. Participates in assessing, planning, implementing, and evaluating health services of a disease specific population during hospitalization, post discharge, and site of service across the continuum. Performs tasks requiring independent knowledge and judgment. Implements performance improvement initiatives. Provides community outreach activities. Serves as a liaison and resource among patients, families, healthcare providers,...
Nursing
CaroMont Health
Feb 10, 2026
Full Time
Medical Assistant III
CaroMont Health Gastonia, NC, USA
Job Summary :  Medical Assistant (MA) III to work within the credentialed scope of practice . Prepares patient and equipment for exams/procedures. Maintains exam rooms and clinical area. Returns phone messages to patients, pharmacies, etc. Collects and prepares lab specimens/lab requisitions accurately. Schedules and obtains authorizations for referrals and/or procedures. Maintains patient confidentiality.  Supports and functions under the direction of the care team with various office and clinical duties to keep our healthcare practice running efficiently. This includes tasks such as patient intake at office visit, exceptional patient care, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks. Provides front office support duties including, but not limited to:  greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments,...
Assistant & Support
CaroMont Health
Jan 14, 2026
Full Time
Medical Assistant II - Float Pool
CaroMont Health Gastonia, NC, USA
Job Summary :  Medical Assistant (MA) II to work within the credentialed scope of practice . Prepares patient and equipment for exams/procedures. Maintains exam rooms and clinical area. Returns phone messages to patients, pharmacies, etc. Collects and prepares lab specimens/lab requisitions accurately. Schedules and obtains authorizations for referrals and/or procedures. Maintains patient confidentiality.   Supports and functions under the direction of the care team with various office and clinical duties to keep the healthcare practice running efficiently. This includes tasks such as patient intake at office visit, exceptional patient care, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks. Provides front office support duties including, but not limited to:  greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments,...
Assistant & Support
CaroMont Health
Sep 03, 2025
Diabetes Resource Nurse
CaroMont Health Gastonia, NC, USA
Job Summary:      The DRN role is a non-24/7 nursing role, that crosses all continuum of health care sites functioning in the role of expert clinician, educator, and nurse care manager for diabetes patients across the continuum of care.  In collaboration with the medical and ancillary staff, monitors the clinical care of patients and provides clinical support to improve patient care and outcomes, for both inpatient, outpatient, and across the continuum of care. Provides a significant level of disease-specific education to patient and hospital staff. Participates in assessing, planning, implementing, and evaluating health services of a disease specific population during hospitalization, post discharge, and site of service across the continuum. Performs tasks requiring independent knowledge and judgment. Implements performance improvement initiatives. Provides community outreach activities. Serves as a liaison and resource among patients, families, healthcare providers,...
Nursing
CaroMont Health
Sep 02, 2025
Full Time
Nursing Practice Specialist - Emergency Department
CaroMont Health Gastonia, NC, USA
CaroMont Health’s mission: To provide compassionate, exceptional, and highly reliable care. CaroMont Heath’s vision: To be the community’s most trusted healthcare partner. The values of our organization are what we believe and how we behave.  They are the way we support each other and our patients, they are the basis for our decisions, and they are the way we hold ourselves and each other accountable. Nursing Practice Specialist – Emergency Department Job Summary : Nursing Practice Specialists (MSN) are essential in coordinating and measuring nursing efforts to improve quality care. Nursing Practice Specialists (MSN) are crucial to the professional development of nurses and positive outcomes for patients and families.   Nursing Practice Specialists (MSN) promote and practice collegial and collaborative relationships with healthcare professionals, patients, families, and other individuals whose...
Nursing
CaroMont Health
Sep 02, 2025
Full Time
Nursing Practice Specialist - Peri/op and Surgical Services
CaroMont Health Gastonia, NC, USA
CaroMont Health’s mission: To provide compassionate, exceptional, and highly reliable care. CaroMont Heath’s vision: To be the community’s most trusted healthcare partner. The values of our organization are what we believe and how we behave.  They are the way we support each other and our patients, they are the basis for our decisions, and they are the way we hold ourselves and each other accountable.                Peri/op and Surgical Services Job Summary : Nursing Practice Specialists (MSN) are essential in coordinating and measuring nursing efforts to improve quality care. Nursing Practice Specialists (MSN) are crucial to the professional development of nurses and positive outcomes for patients and families.   Nursing Practice Specialists (MSN) promote and practice collegial and collaborative relationships with healthcare professionals, patients, families, and other individuals whose...
Nursing
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