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43 customer support jobs found

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CaroMont Health customer support
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Assistant & Support  (27) Nursing  (4) Medical Imaging  (3) Technologist  (3) Administration & Operations  (3) Laboratory  (2)
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North Carolina  (43)
CaroMont Health
May 07, 2026
Part Time
Access Specialist
CaroMont Health Belmont, NC
Job Summary:   Provides complete access management to the patient population that utilizes the services of CaroMont Health, including responsibility for positive patient identification and providing customer excellent service to the population served.   This also encompasses registration, pre-registration, compliance, managed care requirements, and functions as a liaison between patients, physician offices, and third party payors.  Responsible for collecting applicable patient responsibility from patients and provides direct financial counseling and/or staff support to those patient with no or inadequate third party coverage.     Qualifications:    High School diploma or equivalent required.  Computer training recommended.   Experience in registration, billing, patient accounting, cash collections or working in a healthcare environment and/or customer service experience preferred.   Knowledge of insurance, Medicare, Medicaid, collections, and other business...
CaroMont Health
May 07, 2026
Part Time
Access Specialist
CaroMont Health Belmont, NC
Job Summary:   Provides complete access management to the patient population that utilizes the services of CaroMont Health, including responsibility for positive patient identification and providing customer excellent service to the population served.   This also encompasses registration, pre-registration, compliance, managed care requirements, and functions as a liaison between patients, physician offices, and third party payors.  Responsible for collecting applicable patient responsibility from patients and provides direct financial counseling and/or staff support to those patient with no or inadequate third party coverage.     Qualifications:    High School diploma or equivalent required.  Computer training recommended.   Experience in registration, billing, patient accounting, cash collections or working in a healthcare environment and/or customer service experience preferred.   Knowledge of insurance, Medicare, Medicaid, collections, and other business...
CaroMont Health
May 07, 2026
Full Time
Access Specialist
CaroMont Health Gastonia, NC
Job Summary:   Provides complete access management to the patient population that utilizes the services of CaroMont Health, including responsibility for positive patient identification and providing customer excellent service to the population served.   This also encompasses registration, pre-registration, compliance, managed care requirements, and functions as a liaison between patients, physician offices, and third party payors.  Responsible for collecting applicable patient responsibility from patients and provides direct financial counseling and/or staff support to those patient with no or inadequate third party coverage.     Qualifications:    High School diploma or equivalent required.  Computer training recommended.   Experience in registration, billing, patient accounting, cash collections or working in a healthcare environment and/or customer service experience preferred.   Knowledge of insurance, Medicare, Medicaid, collections, and other business...
CaroMont Health
May 07, 2026
Full Time
Access Specialist
CaroMont Health Belmont, NC
Job Summary:   Provides complete access management to the patient population that utilizes the services of CaroMont Health, including responsibility for positive patient identification and providing customer excellent service to the population served.   This also encompasses registration, pre-registration, compliance, managed care requirements, and functions as a liaison between patients, physician offices, and third party payors.  Responsible for collecting applicable patient responsibility from patients and provides direct financial counseling and/or staff support to those patient with no or inadequate third party coverage.     Qualifications:    High School diploma or equivalent required.  Computer training recommended.   Experience in registration, billing, patient accounting, cash collections or working in a healthcare environment and/or customer service experience preferred.   Knowledge of insurance, Medicare, Medicaid, collections, and other business...
CaroMont Health
May 07, 2026
Part Time
Medical Assistant I
CaroMont Health Gastonia, NC
Job Summary :  Medical Assistant (MA) I to work within the credentialed scope of practice . Prepares patient and equipment for exams/procedures. Maintains exam rooms and clinical area. Returns phone messages to patients, pharmacies, etc. Collects and prepares lab specimens/lab requisitions accurately. Schedules and obtains authorizations for referrals and/or procedures. Maintains patient confidentiality. Supports and functions under the direction of the care team with various office and clinical duties to keep the healthcare practice running efficiently. This includes tasks such as patient intake at office visit, exceptional patient care, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks. Provides front office support duties including, but not limited to:  greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments,...
Assistant & Support
CaroMont Health
May 07, 2026
Full Time
Medical Assistant II
CaroMont Health Gastonia, NC
Job Summary :  Medical Assistant (MA) II to work within the credentialed scope of practice . Prepares patient and equipment for exams/procedures. Maintains exam rooms and clinical area. Returns phone messages to patients, pharmacies, etc. Collects and prepares lab specimens/lab requisitions accurately. Schedules and obtains authorizations for referrals and/or procedures. Maintains patient confidentiality.  Supports and functions under the direction of the care team with various office and clinical duties to keep the healthcare practice running efficiently. This includes tasks such as patient intake at office visit, exceptional patient care, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks. Provides front office support duties including, but not limited to:  greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments,...
Assistant & Support
CaroMont Health
May 07, 2026
Full Time
Medical Assistant II - Float Pool
CaroMont Health Gastonia, NC
Job Summary :  Medical Assistant (MA) II to work within the credentialed scope of practice . Prepares patient and equipment for exams/procedures. Maintains exam rooms and clinical area. Returns phone messages to patients, pharmacies, etc. Collects and prepares lab specimens/lab requisitions accurately. Schedules and obtains authorizations for referrals and/or procedures. Maintains patient confidentiality.   Supports and functions under the direction of the care team with various office and clinical duties to keep the healthcare practice running efficiently. This includes tasks such as patient intake at office visit, exceptional patient care, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks. Provides front office support duties including, but not limited to:  greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments,...
Assistant & Support
CaroMont Health
May 06, 2026
Guest Services Representative
CaroMont Health Gastonia, NC
Job Summary:   Areas of Coverage may include:  Courtesy Car, Visitor Information Desk, Switchboard, Main Entrance, Surgery Waiting, and Emergency Department. Employees duties include, but are not limited to: Greeting visitors, answering telephones and escorting visitors to Emergency Department Treatment rooms. Providing appropriate patient information in a customer friendly manner to patients, visitors, families, and staff members regarding location of patients, and visitation policies for in-house and patients in the hospital. Page emergency codes, condition codes, and staff.  Contact appropriate emergency response personnel.  Communicates effectively with Registration, Nursing Staff, and escalates potential complaints to Patient Representatives.   Qualifications:   High School education or equivalent with at least 1 year experience in a position requiring substantial people contact.  Must be levelheaded, mature, have excellent customer service and verbal...
Assistant & Support
CaroMont Health
May 05, 2026
Full Time
Patient Service Specialist
CaroMont Health Gastonia, NC
Job Summary:   Provides front office support duties including, but not limited to:  greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments, updating missing patient demographics, obtaining referrals and pre-certifications, and other clerical duties as assigned. Communicates and models mission and values of CaroMont Health.   Qualifications:   High School diploma or equivalent with at least 6 months customer service experience required. Medical Office experience preferred.   Must demonstrate abilities and skills to provide excellent customer service.   Must possess excellent communication skills as well as knowledge of medical practice operations.    Requires interpersonal skills necessary to function as liaison between physicians, office staff, patients and their family members.    Requires the ability to read, write, follow oral and written...
Administration & Operations
CaroMont Health
May 05, 2026
Full Time
Patient Service Specialist
CaroMont Health Gastonia, NC
Job Summary:   Provides front office support duties including, but not limited to:  greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments, updating missing patient demographics, obtaining referrals and pre-certifications, and other clerical duties as assigned. Communicates and models mission and values of CaroMont Health.   Qualifications:   High School diploma or equivalent with at least 6 months customer service experience required. Medical Office experience preferred.   Must demonstrate abilities and skills to provide excellent customer service.   Must possess excellent communication skills as well as knowledge of medical practice operations.    Requires interpersonal skills necessary to function as liaison between physicians, office staff, patients and their family members.    Requires the ability to read, write, follow oral and written...
Administration & Operations
CaroMont Health
May 05, 2026
Full Time
Patient Services Specialist II
CaroMont Health Gastonia, NC
Job Summary:    Provides front office support duties including, but not limited to:   greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments, updating missing patient demographics, obtaining referrals and pre-certifications, and other clerical duties as assigned. Communicates and models mission and values of CaroMont Health . Qualifications:      High school diploma or equivalent required with at least 3 years medical office experience. Computer experience required. Must demonstrate abilities and skills to provide excellent customer service. Must possess excellent communication skills as well as knowledge of medical practice operations. Requires interpersonal skills necessary to function as liaison between providers, office staff, patients and patient’s family members. Requires the ability to read, write, follow oral and written instructions, perform...
Assistant & Support
CaroMont Health
May 05, 2026
Patient Services Specialist II
CaroMont Health Gastonia, NC
Job Summary:    Provides front office support duties including, but not limited to:   greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments, updating missing patient demographics, obtaining referrals and pre-certifications, and other clerical duties as assigned. Communicates and models mission and values of CaroMont Health . Qualifications:      High school diploma or equivalent required with at least 3 years medical office experience. Computer experience required. Must demonstrate abilities and skills to provide excellent customer service. Must possess excellent communication skills as well as knowledge of medical practice operations. Requires interpersonal skills necessary to function as liaison between providers, office staff, patients and patient’s family members. Requires the ability to read, write, follow oral and written instructions, perform...
Assistant & Support
CaroMont Health
May 05, 2026
Full Time
Patient Services Specialist II
CaroMont Health Gastonia, NC
Job Summary:    Provides front office support duties including, but not limited to:   greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments, updating missing patient demographics, obtaining referrals and pre-certifications, and other clerical duties as assigned. Communicates and models mission and values of CaroMont Health . Qualifications:      High school diploma or equivalent required with at least 3 years medical office experience. Computer experience required. Must demonstrate abilities and skills to provide excellent customer service. Must possess excellent communication skills as well as knowledge of medical practice operations. Requires interpersonal skills necessary to function as liaison between providers, office staff, patients and patient’s family members. Requires the ability to read, write, follow oral and written instructions, perform...
Assistant & Support
CaroMont Health
Apr 30, 2026
Full Time
Patient Services Specialist II
CaroMont Health Dallas, NC
Job Summary:    Provides front office support duties including, but not limited to:   greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments, updating missing patient demographics, obtaining referrals and pre-certifications, and other clerical duties as assigned. Communicates and models mission and values of CaroMont Health . Qualifications:      High school diploma or equivalent required with at least 3 years medical office experience. Computer experience required. Must demonstrate abilities and skills to provide excellent customer service. Must possess excellent communication skills as well as knowledge of medical practice operations. Requires interpersonal skills necessary to function as liaison between providers, office staff, patients and patient’s family members. Requires the ability to read, write, follow oral and written instructions, perform...
Assistant & Support
CaroMont Health
Apr 30, 2026
Full Time
Medical Assistant I
CaroMont Health Belmont, NC
Job Summary :  Medical Assistant (MA) I to work within the credentialed scope of practice . Prepares patient and equipment for exams/procedures. Maintains exam rooms and clinical area. Returns phone messages to patients, pharmacies, etc. Collects and prepares lab specimens/lab requisitions accurately. Schedules and obtains authorizations for referrals and/or procedures. Maintains patient confidentiality. Supports and functions under the direction of the care team with various office and clinical duties to keep the healthcare practice running efficiently. This includes tasks such as patient intake at office visit, exceptional patient care, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks. Provides front office support duties including, but not limited to:  greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments,...
Assistant & Support
CaroMont Health
Apr 29, 2026
Full Time
Patient Services Specialist I
CaroMont Health Belmont, NC
Job Summary:   Provides front office support duties including, but not limited to:  greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments, updating missing patient demographics, obtaining referrals and pre-certifications, and other clerical duties as assigned. Communicates and models mission and values of CaroMont Health. Qualifications:    High School diploma or equivalent required. Six months customer service experience required.   Computer experience required. Must demonstrate abilities and skills to provide excellent customer service. Must possess excellent communication skills as well as knowledge of medical practice operations. Requires interpersonal skills necessary to function as liaison between providers, office staff, patients and patient’s family members. Requires the ability to read, write, follow oral and written instructions, perform...
Assistant & Support
CaroMont Health
Apr 29, 2026
Full Time
Patient Services Specialist II
CaroMont Health Gastonia, NC
Job Summary:    Provides front office support duties including, but not limited to:   greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments, updating missing patient demographics, obtaining referrals and pre-certifications, and other clerical duties as assigned. Communicates and models mission and values of CaroMont Health . Qualifications:      High school diploma or equivalent required with at least 3 years medical office experience. Computer experience required. Must demonstrate abilities and skills to provide excellent customer service. Must possess excellent communication skills as well as knowledge of medical practice operations. Requires interpersonal skills necessary to function as liaison between providers, office staff, patients and patient’s family members. Requires the ability to read, write, follow oral and written instructions, perform...
Assistant & Support
CaroMont Health
Apr 29, 2026
Full Time
Patient Services Specialist II - Referrals
CaroMont Health Belmont, NC
Job Summary:    Provides front office support duties including, but not limited to:   greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments, updating missing patient demographics, obtaining referrals and pre-certifications, and other clerical duties as assigned. Communicates and models mission and values of CaroMont Health . Qualifications:      High school diploma or equivalent required with at least 3 years medical office experience. Computer experience required. Must demonstrate abilities and skills to provide excellent customer service. Must possess excellent communication skills as well as knowledge of medical practice operations. Requires interpersonal skills necessary to function as liaison between providers, office staff, patients and patient’s family members. Requires the ability to read, write, follow oral and written instructions, perform...
Assistant & Support
CaroMont Health
Apr 29, 2026
Full Time
Medical Assistant I
CaroMont Health Belmont, NC
Job Summary :  Medical Assistant (MA) I to work within the credentialed scope of practice . Prepares patient and equipment for exams/procedures. Maintains exam rooms and clinical area. Returns phone messages to patients, pharmacies, etc. Collects and prepares lab specimens/lab requisitions accurately. Schedules and obtains authorizations for referrals and/or procedures. Maintains patient confidentiality. Supports and functions under the direction of the care team with various office and clinical duties to keep the healthcare practice running efficiently. This includes tasks such as patient intake at office visit, exceptional patient care, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks. Provides front office support duties including, but not limited to:  greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments,...
Assistant & Support
CaroMont Health
Apr 29, 2026
Full Time
Medical Assistant III
CaroMont Health Gastonia, NC
Job Summary :  Medical Assistant (MA) III to work within the credentialed scope of practice . Prepares patient and equipment for exams/procedures. Maintains exam rooms and clinical area. Returns phone messages to patients, pharmacies, etc. Collects and prepares lab specimens/lab requisitions accurately. Schedules and obtains authorizations for referrals and/or procedures. Maintains patient confidentiality.  Supports and functions under the direction of the care team with various office and clinical duties to keep our healthcare practice running efficiently. This includes tasks such as patient intake at office visit, exceptional patient care, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks. Provides front office support duties including, but not limited to:  greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments,...
Assistant & Support
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