Quality Program Director – THPG
Bring your passion to Texas Health so we are Better + Together
Work location: Texas Health Physicians Group 9250 Amberton Parkway TX 75243
Work hours: Full Time Days (8:00am-5:00pm) for 40 hrs./week (Hybrid work allowed at manager’s discretion)
Department Highlights:
What You Will Do:
Responsible for overall project management of THPG quality strategic initiatives. Execute deployment strategies to obtain identified value realization and alignment with channel and system wide strategies.
. Presents a comprehensive view of the organization?��s quality outcomes profile, process and outcome trends, and effectiveness of design strategies and works directly with entity quality directors to improve outcomes.
. Is able to view quality from a strategic and data driven view encompassing all potential touch points and stakeholders within and external to THPG.
. Performs in depth analysis of THPG quality related programs and initiatives to include budget creation and ROI for each program. Provide oversight of operational execution to enhance profitability and efficiency of the quality related initiatives for THPG
. Monitors budget, timeline and scope adherence of major initiatives and escalate any variances to leadership.
. Uses a data driven approach along with input from key stakeholders to determine measures of project goals and success.
. Identifies/develops tools and analytics for ongoing measurement and rapid cycle change as well as a sustainability plan.
. Responsible for project management duties, which require thorough understanding of, and adherence to principles of project management; may perform project tasks as required by the project plan. Identify & manage project dependencies & critical paths.
. Sets and continually manages expectations with team members and other stakeholders; delegate tasks and responsibilities to appropriate personnel; identify and resolve issues and conflicts within the project team in collaboration with manager
. Assists in development, maintenance, and archival of documentation of all initiatives from start through continued improvement and maintenance as each quality initiative grows and is enhanced.
. Responsible for development and documenting of project risks, issues, assumptions, and scope. Identifies and proposes project resourcing and keeps stakeholders updated with status reports
. Designs approach, planning, and identifying sequencing resources, training education and consistent communications throughout the organization.
. Develops project plans encompassing both operational, business intelligence and IT related tasks.
. Conducts post project reviews and create recommendations report in order to identify successful and unsuccessful project elements.
. Assists the CMO, Senior Director of Quality Outcomes and other leaders in understanding, researching, and incorporating background knowledge for ongoing THPG quality initiatives and strategies.
. Assists the operational leaders to continuously improve the effectiveness, efficiency and productivity of the internal operations in the system level quality department, as well as it relates to external stakeholders.
. Helps with creation of documentation and presentation material for committee or board level presentations.
. Assists with identification, creation, and submission of conference abstracts, academic publications, and presentations.
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What You Need:
Education
Bachelor's Degree Project Manager and/or health related field Req And
Master's Degree MHA or MBA Pref
Experience
3 Years Healthcare quality improvement with proven experience leading inter-professional teams and complex organizations to successful outcomes. Req and
2 Years Progressive experience in healthcare leadership Req and
1 Year Experience in an Integrated Health System Pref and
Experience with implementing quality improvement programs that are proactive, progressive and have shown validated successful outcomes and value creation. Req and
Understanding and experience with operational, IT and data analytics based performance improvement projects. Pref
Licenses and Certifications
LSSMBB - Lean Six Sigma Master Black Belt Upon Hire Pref
Skills
Ability to Analyze data/ effectively, design dashboards, and present meaningful information to successfully formulate strategies to rapidly improve performance.
Supervision
Individual Contributor
Budget Responsibility
Primary Budget Responsibility None
ADA
Texas Health Hospital Rockwall is proud to serve the growing areas of Rockwall County, Kaufman County, Hunt County, eastern Dallas County, southern Collin County and outlying areas. Our commitment is to provide not only safe, high quality care but to combine that with compassion, understanding and personal attention. This commitment has garnered us many local and national awards, including recognition as a CMS 5 Star hospital awarded to just 10% of those hospital surveyed nationally!
Located on 33 acres in Rockwall just south of interstate 30, Texas Health Rockwall offers 60 inpatient beds for acute medical and surgical needs. The hospital continues to grow and visiting campus today you will find a Women's Imaging and Breast Center, a bariatric clinic, an ambulatory surgery center and a variety of physician practices all dedicated to our evolving community health needs. You will see that our long awaited expansion is well underway! This expansion, focused on a healthy future in this high growth area of North Texas, will double the size of our hospital adding more patient beds, a Level 2 NICU, Cardiac Cath Lab and expanding other departments including Labor & Delivery, OR and the emergency room.
What makes us different? Simply put, it is how we approach caring for you. From the focus on safety to the personal attention we provide, our patients should feel right at home at Texas Health Rockwall. As Cindy Perrin, hospital president says, "The difference is found in the heart of our facility – our staff and physicians - and in the way we love, respect and care about our community and each other. We treat our hospital like our home, treat each other like family, and treat our patients like neighbors. It's just who we are!
Texas Health Hospital Rockwall is a joint venture owned by Texas Health Resources and physicians dedicated to the community and meets the definition under federal law of physician-owned hospital.