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PSR/SCHEDULER - PARAGOULD CARDIOLOGY & VASCULAR CLINIC

Full Time Administration & Operations

Job Description

  • JOB REQUIREMENTS

    • Education: High school diploma or GED

      Experience: Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Ability to work independently of others and exercise good judgment.

    • Physical
      • This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.
      • Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal & soft tones. Sitting for 7-8 hours/day. Required to stand, walk, use fingers to handle, or feel objects, tools, controls. Requires hand-eye coordination and finger dexterity. Reach with hands and arms. Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems.
  • JOB SUMMARY
    • Schedules OP tests in an efficient and timely manner. Responsible for coordinating tests with physician’s schedule and various departments. Works with and has access to confidential patient information. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with physician offices and clinic staff.

      Greet patients and arranges for the efficient and orderly registration of patients. Ensures that accurate patient and insurance information is collected and that patients are made aware of clinic policies and procedures. Answers telephone, answers billing questions from patients. Processes medical records request, information requests and general patient account functions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, and clinic personnel. Patient Service Representative is responsible for a positive first impression of clinic personnel as the initial point of service contact for clinic customers. This position has high contact with patients, employees and physicians.

Schedule

Day Shift | M-F, 8a-5p
St. Bernards Healthcare
About St. Bernards Healthcare




St. Bernards Healthcare has four hospitals in its network – the flagship facility anchoring the Matthews Medical Mile in Jonesboro, St. Bernards Medical Center; St. Bernards CrossRidge Community Hospital in Wynne, St. Bernards Five Rivers Medical Center in Pocahontas, and a management relationship with Lawrence Memorial Hospital in Walnut Ridge.

Today, St. Bernards Medical Center is a major referral hospital offering advanced technology and medical services across four centers of excellence: Heart Care, Cancer Treatment, Women's and Children's Services and Senior Services. St. Bernards invests significant resources to bring advanced services, treatments and surgery techniques to our local patients.

Awards

  • Arkansas Best Places to Work Recipient: 2012-2019
  • Modern Healthcares Best Places to Work 2019 Recipient
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