Job Description
The Patient Access Preceptor is responsible for secondary training, coaching, mentoring, and evaluating patient access staff on managing the healthcare financial cycle. Ensure accurate collection and entry of patient information, verify insurance details, and assist with resolving registration issues. In addition to managing workflow and providing training to registration staff, the Preceptor may also handle complex registration cases and serve as a liaison between departments to ensure a smooth admission process, often utilizing systems like Cerner and providing feedback on front-end, mid-revenue, and back-end billing processes.
Shift: M-F, 8:30 AM - 5:00 PM
- High School graduate or GED.
- Three years of healthcare registration, insurance verification, or revenue cycle management experience, preferred
- Proficiency working in electronic health record systems (i.e. Cerner) strong communication, and adult education techniques, desired.
- Knowledge of patient access procedures.
- Ability to operate a computer, basic office equipment and multi-line telephone system.
- Must be well organized and detail oriented.
Iredell Health System includes Iredell Memorial Hospital, Iredell Wound & Hyperbaric Center, Iredell Home Health, corporate wellness programs, a skilled nursing facility and a physician network. Iredell offers convenient and easy access to state-of-the-art diagnostics and comprehensive health services. Centers of Excellence include Women’s and Children’s; Cardiovascular; Cancer Care; Surgical Services and Wellness & Prevention. While more and more independent hospitals are being purchased by large for-profit chains, the leadership of Iredell Health System continue to believe - as did the original trustees who signed the certificate of incorporation- that the community is well-served by a locally-owned, locally-operated hospital. Without shareholders or distant corporate offices, all profits remain in the community to provide services, modern equipment and highly skilled staff.
Awards
American Heart Association & American Stroke Association
- Get With The Guidelines Stroke Gold Quality Award
American Diabetes Association
- Diabetes Center Recognition Award
The Joint Commission
- Primary Stroke Center designation
American College of Surgeons’ Commission on Cancer
- Certified Community Cancer Program
Blue Cross Blue Shield (Blue Distinction)
- Distinction Center+ for Hips and Knees & Maternity Care
PNC
- Excellence in Healthcare Award for Quality of Care
Charlotte Business Journal (4 consecutive years )
- Healthiest Employers of Greater Charlotte Award
Healthiest Employers (2 consecutive years)
- Top 100 Healthiest Workplaces in America
Hospital Consumer Assessment of Healthcare Providers & Systems
- Top 13 Acute-Care hospitals in North Carolina
Healogics
- Center of Distinction & Center of Excellence Awards
