At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.
The Patient Access Specialist-Scheduling is central in accurately scheduling appointments, upholding provider preferences, and ensuring slot availability for optimal patient care. As the primary facilitator of communication, this role ensures clear information exchange between patients, providers, and other departments, enhancing continual care collaboration. The specialist manages and maintains patient data within electronic medical records, verifying and updating insurance and demographic details for compliance and accuracy. Challenges include multitasking under pressure and adapting to varying patient and provider needs swiftly. Daily tasks are balanced with customer service responsibilities, capturing the essence of front-line support and efficient administrative performance.
In our Baxter Clinic, we provide comprehensive, community-based healthcare that serves as the foundation for lifelong wellness. As a trusted resource for preventive care, chronic disease management, and acute illness treatment, our clinic is the first stop for patients seeking expert guidance and compassionate support. We build long-term relationships with individuals and families, ensuring that they receive personalized, consistent care close to home. From annual check-ups and vaccinations to managing diabetes and other chronic conditions, we offer patient-centered care that prioritizes prevention, early intervention, and long-term wellness. Our team works closely with specialists and support staff to ensure that patients have access to seamless, well-coordinated healthcare. If you want to be part of a team that values relationships, provides high-quality care, and serves as a trusted health partner for the community, join us at CRMC's Baxter Clinic.
The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.
Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.
A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at careers@cuyunamed.org. CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email careers@cuyunamed.org for assistance.
While the medical campus is in Crosby, Minnesota, CRMC draws market share from a much broader region in Central Minnesota. With 25 operating beds and $120 million in net patient revenues, CRMC has established itself as a key asset in the beautiful lake country of eastern Crow Wing County. CRMC has strategically partnered with health systems and institutions in Minnesota to provide a broad array of services that are not typically provided by critical access hospitals and has numerous branded service lines.
This healthcare system is a testimony to the positive, can-do spirit of its leadership, physicians, and staff. Working together, looking for ways to make things happen, they have established an integrated, 40-acre campus with a state-of-the-art hospital with technologically advanced surgical suites, advanced life support ambulance service, senior housing, and a long-term care facility. There are also three additional physician clinics in Baxter, Breezy Point and Longville. CRMC has 1,020 employees and an active medical staff of over 60 physicians and 23 advanced practice providers, which includes 15 surgeons and 45 primary care providers. More than 8,500 surgeries are performed annually at CRMC. The organization has a strong balance sheet with a solid operating margin and is the largest employer on the Cuyuna Range and the second largest employer in Crow Wing County. CRMC has been recognized nationally, regionally, and in the state for its excellence. The hospital is accredited by The Joint Commission Accreditation; The Commission on Cancer of the American College of Surgeons; and by the Commission on Office Laboratory Accreditation.




THE COMMUNITY
The Cuyuna Lakes area is home to Bay Lake, Crosby, Cuyuna, Deerwood, Emily, Ironton, Riverton, and Trommald. The area has nearly 6,000 year-round residents and thousands more seasonal residents and visitors. This is where small town charm meets the great outdoors. The Cuyuna Country State Recreation Area boasts over 500 lakes and 25 miles of forested shoreline providing peaceful relaxation for those who desire a place to picnic, bike, hike, fish, or ski/snowmobile. There are over 30 miles of groomed mountain biking and ATV trails, local swimming beaches and a variety of parks, 2 fine golf courses, and over 30 camp sites available. This is a safe and caring place for family, a regional hub for healthcare, and has an excellent school district that embraces technology, academics, and extracurricular activities. The community is proud to be a destination for tomorrow’s leaders and entrepreneurs. The community welcomes newcomers and guests during any season to experience how the area is accelerating. The locals state: “There are few times in life that you can be part of a story this big in a region this small.”
For additional information on Crosby, the Cuyuna Lakes Chamber of Commerce, and the Crosby- Ironton School District, as well as the surrounding Brainerd Lakes area, please visit the following websites: