Front Office Supervisor

At Olympus Property Management, we are committed to delivering exceptional living experiences to our residents, particularly through our innovative healthcare services. We seek a dedicated Front Office Supervisor to oversee our on-site medical facility's front office operations, ensuring seamless service delivery and efficient management of administrative duties. The ideal candidate will have a proven background in healthcare administration and be comfortable working in a dynamic, patient-focused environment.

Responsibilities

• Supervise and coordinate the activities of the front office staff to ensure optimal efficiency and patient satisfaction.
• Maintain a thorough understanding of healthcare services and patient care protocols to effectively assist patients and staff.
• Implement and oversee office policies and procedures to comply with regulatory standards.
• Manage scheduling of staff, appointments, and resource allocation to optimize workflow and patient care.
• Handle patient interactions with discretion and sensitivity, including appointment setting, billing inquiries, and general service feedback.
• Develop and maintain a clean, organized front office area to promote a welcoming environment for patients and staff.
• Prepare regular reports on staff performance, patient feedback, and office efficiency, suggesting improvements when necessary.

Required Skills

• Excellent organizational and leadership skills
• Strong communication and interpersonal skills
• Proficient in healthcare management software and Microsoft Office Suite
• Ability to work under pressure in a fast-paced environment
• Knowledge of healthcare regulations and medical terminology