Job Description
Appointment Scheduling Specialist – Family Care 18444
Bring your passion to Texas Health so we are Better + Together
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Work location: 757 E Us Hwy 80 Ste180, Forney Tx 75126
Work hours: Full-time, 40 hours weekly, Monday through Friday, 6:45am – 3:45pm
Family Care 18444 highlights:
· Great work environment
· Collaborative team approach
· Fast paced Family care clinic
Qualifications
Education
· High School Diploma or equivalent (Required)
Experience
· 2 years related experience in healthcare environment (Preferred)
· Previous Customer Service experience (Strongly Preferred)
What You Will Do
· Responsible for answering phone calls and scheduling patient appointments.
· Conduct patient pre-certification to ensure coverage for appointments and medical care.
· Schedule tests, procedures, and referral appointments.
· Communicate with patients regarding appointments and instructions for procedures and tests.
· May collect fees such as co-pays / co-insurance.
· Gathers insurance information and patient personal data.
· Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned.
Additional perks of being a Texas Health Physicians Group Appointment Scheduling Specialist
· Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
· Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
· Strong Unit Based Council (UBC).
· A supportive, team environment with outstanding opportunities for growth.
· Learn more about our culture, benefits, and recent awards.
Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.
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Schedule
Texas Health Hospital Rockwall is proud to serve the growing areas of Rockwall County, Kaufman County, Hunt County, eastern Dallas County, southern Collin County and outlying areas. Our commitment is to provide not only safe, high quality care but to combine that with compassion, understanding and personal attention. This commitment has garnered us many local and national awards, including recognition as a CMS 5 Star hospital awarded to just 10% of those hospital surveyed nationally!
Located on 33 acres in Rockwall just south of interstate 30, Texas Health Rockwall offers 60 inpatient beds for acute medical and surgical needs. The hospital continues to grow and visiting campus today you will find a Women's Imaging and Breast Center, a bariatric clinic, an ambulatory surgery center and a variety of physician practices all dedicated to our evolving community health needs. You will see that our long awaited expansion is well underway! This expansion, focused on a healthy future in this high growth area of North Texas, will double the size of our hospital adding more patient beds, a Level 2 NICU, Cardiac Cath Lab and expanding other departments including Labor & Delivery, OR and the emergency room.
What makes us different? Simply put, it is how we approach caring for you. From the focus on safety to the personal attention we provide, our patients should feel right at home at Texas Health Rockwall. As Cindy Perrin, hospital president says, "The difference is found in the heart of our facility – our staff and physicians - and in the way we love, respect and care about our community and each other. We treat our hospital like our home, treat each other like family, and treat our patients like neighbors. It's just who we are!
Texas Health Hospital Rockwall is a joint venture owned by Texas Health Resources and physicians dedicated to the community and meets the definition under federal law of physician-owned hospital.
