Job Description
Location:
Spirit Lake, IAWorker Type:
RegularWork Shift:
Night Shift (United States of America)Be a part of Lakes Regional Healthcare! A multi-disciplinary team built on Compassion, Hospitality, and Stewardship, and the mission of improving the health and well-being of people in the Iowa Great Lakes region.
Position Highlights
Hours: 7:00PM - 7:00AM with rotating weekends & holidays with paid night shift differential.
Join the team at Lakes Regional Healthcare!
Award Winning Health Care: We take our work seriously and are proud to be in the Top 100 Rural and Community Hospital by iVantage Health Analytics and Chartis Center for Rural Health since 2019, in the Top 20 Rural and Community Hospital by the National Rural Health Association, to earn the Outstanding Patient Experience Award 2022 by Healthgrades, and the list goes on.
- Paid Time Off (PTO) available on Day 1!
- Positive Work Environment: Be part of an organization where we practice our mission & values in our daily operations and demonstrate our pride by delivering excellent care.
Lake Regional Healthcare is currently seeking a Patient Access Representative to deliver the best possible service promoting the aide in LRH’s Admitting Team and LRH.
SUMMARY:
Responsible for the reception and registration of Emergency Department patients, including patient interviews and insurance verification, explanation of hospital policies regarding visitation, payment for charges, and services available. Screens visitors and releases patient condition information when authorized. Handles routine patient inquiries and problems. Emphasis on excellent customer service skills as well as attention to detail. Familiarity with multiline phone systems preferred.
EDUCATION AND/OR EXPERIENCE:
High school diploma or equivalent required. Previous switchboard experience and knowledge of hospital systems preferred. Qualified candidate will have exceptional attention to detail, experience with medical terminology, advanced computer skills and excellent customer service skills.
With 500+ employees, Sioux Center Health is a not-for-profit, critical access hospital and health system committed to providing the very best health care and health-related services in Northwest Iowa. Since our establishment in 1946, we have been dedicated to serving the physical, mental and spiritual health care needs of our patients.
Sioux Center Health is proud to be a successful, stable organization—all thanks to our strong mission and exceptional people. Furthermore, we are being recognized for our success. Sioux Center Health has received a Top Workplace in Iowa award, a Top 100 Critical Access Hospital in the U.S. award, won Best of the Northwest in 12 healthcare categories, received a four-star rating from the Centers for Medicare and Medicaid Services' (CMS) Hospital Compare as well as was awarded the Women’s Choice Award for America’s Best Hospitals for Emergency Care. Sioux County was also ranked #6 in the nation for being one of the Healthiest Communities according to U.S. News & World Report and CVS.
