Patient Access Representative (PAS) - Pediatric Oncology Clinic

Ability to work weekends, holidays, and different shifts in order to accommodate staffing needs, may be required.

Pay Range:

Job Description Summary:

To provide efficient, effective, clerical duties and practice support through a variety of general office duties including answering phones, data entry, inventory control, registration and customer service. Entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system. Assist clinical staff in maintaining accurate medical records.

 
Where You Will Work:

Advocate Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.

We’re Looking For:

• High school diploma or equivalent years of registration, billing, or collection experience.
• Knowledge of third-party payors
• Strong medical terminology/background preferred

What You’ll Do:

Schedule: Monday, Tuesday, Thursday, and Friday: 7:30a – 5p

Occasional Wednesdays on holidays weeks.

As a Patient Access Representative (PAR), you’ll play a vital role in the care team – supporting patients, technologists, nursing staff and physicians and helping ensure a seamless, compassionate experience every day.  

As a key member of the ambulatory care team, you will: 

• Patient Services: Provides efficient, high-quality service to patients by verifying insurance information, ID, and insurance card. Report any issues through established channels and respond to the patients’ needs while waiting for procedures.
• Clerical Duties: Assures that required reports and completed and distributed in a timely manner. Responds and Develops skills, knowledge and professionalism by attending in services, Department/Hospital committee meetings and Continuing Education development programs.

About This Location:

At our pediatric cancer center, we use the latest research to develop and recommend treatments for complete children's cancer care. Our pediatric oncology team provides your family with complete support in a convenient and intimate setting. You can rest easily knowing that our team of pediatric oncologists have gone through advanced training and demonstrated their pediatric oncology expertise and are experts in children’s cancer care.

Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Physical Requirements and Working Conditions:  

• Ability to read, enter and retrieve information from the computer terminal.
• Must be able to perform physical tasks such as hearing the client, verbalizing instructions and possessing manual dexterity for data entry.
• Ability to function in a high volume, multiple-task environment, and in a crowded or closely shared workspace. 
• Exposure to ill patients. 
• Ability to work under stressful conditions with demanding customers.
• Must lift to 20 pounds without help. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

Ready to Take the Next Step:

Apply Now!

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.