Ophthalmology Scheduler 4, Burlington
- Anna Jaques Hospital
- 41 Burlington Mall Road, Burlington, MA 01805, USA
- Jun 25, 2026
Job Description
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Responsible for the efficient organization and operation of scheduling for all patient procedures and services. Oversees the scheduling function and collaborates with the manager/advisor to develop, monitor and maintain systems pertaining to all aspects of the scheduling and billing processes.Job Description:
Essential Duties & Responsibilities including but not limited to:
1) Schedules patients for procedures; post-operative appointments and preparation instructions, follow up and wait list process.
2) Notify patients of scheduled procedures.
3) Ensures all communications are timely and provide complete details of procedure, location, and time and required. Provides patients with information pertaining to surgery or procedure.
4) Maintains multiple applications for scheduling of procedures & collection of patient data.
5) Schedules procedure, medical staff & clinical resources.
6) Completes accurate & timely journal entries.
7) Collaborates with both internal & external partners to obtain resources.
8) Maintains physician &/or surgeon's schedule.
9) Registers patient & ensures demographic data is entered accurately.
10) Communicates schedules on a daily basis. Reviews with advisor/manager. Updates staff with revisions. Posts schedules.
11) Acts as liaison to with internal departments and external resources and agencies.
12) Actively provides ongoing training of schedulers in collaboration of manager/advisor.
13) Performs all other duties as needed or directed to meet the needs of the department.
Minimum Qualifications:
Education: High School Graduate
Licensure, Certification, Registration: None
Skills, Knowledge & Abilities:
- Strong communication and leadership skills with exceptional patient relation and customer service skills.
- Familiarity with computer systems and data entry.
- Windows Knowledge
- Knowledge of medical terminology.
- Must have excellent written and verbal communication skills and customer service driven/focused
- In the absence of any of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards.
Experience: Minimum 3 years’ experience in medical environment. Previous experience in a leadership position.
Pay Range:
$23.73 - $31.94The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
Anna Jaques Hospital is a 123 bed community hospital serving 17 cities and towns in the Merrimack Valley . The hospital offers a wide range of acute care services to meet the needs of our growing patient population including inpatient and outpatient surgery in fully digitized computerized operating room suites, cardiology including echocardiography and a cardiac cath lab, comprehensive cancer services, orthopedics, nuclear medicine, laboratory, noninvasive vascular lab, joint replacement program and birth center.
Programs include the number one wound center in the nation, a primary stroke service, and Level III Trauma Center . Diagnostic imaging services for patients include MRI, CT, PET, and the PACS digital x-ray system. In addition, we are one of only three healthcare communities to be selected for the pilot Massachusetts e-Health Collaborative. Due to the dedication of our physicians, we are one of the first communities in Massachusetts to implement electronic health records, system-wide, for the safety of our patients.
Awards
The hospitals Non Invasive Vascular laboratory was accredited by the Intersocietal Commission for the Accreditation of Vascular Laboratories (ICAVL).
For the second year in a row, the American Association for Respiratory Care awarded the hospital its Quality Respiratory Care Recognition. The hospital had no ventilator acquired pneumonia cases during the last year.
The Wound Healing & Hyperbaric Center is the only such center to receive full accreditation from the Undersea and Hyperbaric Medical Society (UHMS) in Massachusetts .
The hospital is accredited by The Joint Commission, an organization that surveys and rates the performance of hospitals at least every three years. The Joint Commission Dedicated, good employees are one of your strengths. You have a lot to be proud of.
