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EPIC Educator, ITS Clinical Systems Operations

Education Healthcare IT

Job Description

  • At North Mississippi Health Services, we believe in connecting you to a career that challenges you, engages your mind and inspires you to be the “you” you always wanted to be. We also believe in celebrating everything that makes you uniquely you – your talents, your perspectives and your passions – and connecting you with others to create a supportive and innovative team that aspires and achieves together. Most of all, we believe in helping you leverage and connect your personal passion with a much greater purpose. We’re committed to helping our team of over 7,000 unique individuals discover what connects you to our mission, vision and ultimate “why” – our patients.

    With seven hospitals, more than 60 clinics, four long-term care facilities, state-of-the-art women’s and behavioral health facilities and multiple outpatient care centers, we have a variety of career opportunities waiting for you. JOB SUMMARY In this role the successful candidate will be an individual that possesses a sound knowledge of how technology is situated in the workflow of clinicians and others within healthcare. The Epic Trainer will be responsible for developing and maintaining course curricula and supporting training materials for their applications. The Epic Trainer will conduct training for new staff, provide refresher training as needed and coordinate and implement training for software upgrades and updates. The Epic Principal Trainer works closely with leaders, subject matter experts, and team members on all aspects of the Epic project to assure project deadlines are met and to ensure all training reflects operational workflows, policies and procedures.

    JOB FUNCTIONS
    • Provides classroom training to end users of assigned applications
    • Serve as a content expert for creating and providing training for the Epic application
    • Gain or have already achieved from Epic certification in the appropriate application
    • Build, test and maintain the training technical environment in cooperation with Epic and LMH analysts
    • Create and maintain training materials including the curriculum, user guides, lesson plans, and presentations
    • Train and credential additional classroom trainers if needed
    • Maintain policy and procedure documentation for your application
    • Coordinate for your application all post-live training, including new updates and hires and ongoing optimization
    • Work with Training Manager and Team Leads
    • Develop Super Users through training and creation of tools to help the Super Users support their peers.
    • Receive MST Certification and be able to build training patients in the MST environment with direction and guidance.



    QUALIFICATIONS


    Education
    • Bachelor's Degree
    • Associate's Degree
    • High School Diploma or GED Equivalent

    Licenses and Certifications
    • EPIC - EPIC Certification

    Work Experience
    • 1-3 years
    • Less than 1 year

    Knowledge Skills and Abilities
    • Strong verbal communication and public speaking skills
    • Strong interpersonal skills with the ability to build rapport easily
    • A willingness to learn and become proficient regarding the application(s) assigned to teach
    • Have the ability to adapt to change
    • Comfort with technology and ability to learn new applications quickly
    • Relevant health care IT or Clinical experience. Previous teaching/training and project management is a plus
    • Solid comprehension of clinical workflows and ability to work with clinical staff to train them on those workflows
    • Exceptional interpersonal, presentation and communication skills required to interact effectively with all levels of the organization and external contacts
    • Strong skills in PC desktop applications such as MS Word, Excel and PowerPoint
    • Experience with providing education to adult learners
    • Ability to identify opportunities for additional education and advancement of end user system utilization
    • Experience with providing computer-based learning is a plus
    • Must have strong communication skills, written and verbal
    • Knowledge of health care operations

    Benefits A vailable
    Continuing Education 403B Retirement Plan with Employer Match Contributions Pet, Identity Theft and Legal Services Insurance Wellness Programs and Incentives Referral Bonuses Employee Assistance Program Medical Benefits Dental Benefits Vision Benefits License + Certification Reimbursement Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance Employee Discount Program Other:
    • Early Access to Earned Wages
    • Tuition Assistance
    • Relocation Assistance
    • Paid Time Away
    • Special Employee Rates at NMMC Wellness Centers
North Mississippi Health Services
About North Mississippi Health Services

North Mississippi Health Services (NMHS) is a diversified regional health care organization serving 24 counties in north Mississippi and northwest Alabama and is one of the largest employers in Mississippi with over 6,900 employees. NMHS covers a broad range of acute diagnostic and therapeutic services offered through North Mississippi Medical Center (NMMC) in Tupelo, Community Hospital System, and North Mississippi Medical Clinics.  NMHS strives to improve the health for people in this region by providing conveniently accessible and cost-effective healthcare of the highest quality. 

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