Director, Software Engineering

Welcome to Orchestration Works — Ensemble’s bold leap into the future of healthcare innovation.

We’re building something big. Orchestration Works is a brand-new division designed to move fast, break barriers, and bring cutting‑edge technology like AI and automation to life across the healthcare revenue cycle. This is where ideas don’t just get tested — they get scaled. Our mission is simple: transform how we work, deliver next‑level results for our clients, and lead the industry into tomorrow.

Why Orchestration Works Exists

Healthcare is changing at warp speed. To stay ahead, we’re taking R+D out of the lab and putting it into real operations — quickly, intelligently, and boldly. This new division gives us the freedom and focus to experiment, learn, and deploy innovations that make a measurable impact.

What Makes It Different

• A dedicated R+D powerhouse: A 50‑person independent team headquartered in Austin, Texas — built to move at startup speed.
• Real autonomy: Independent leadership, resources, and decision-making authority that lets us innovate without friction.
• A laser focus: Revenue Cycle Management innovations powered by automation, AI, and reimagined processes — including work on advanced Administrative and Clinical Reasoning Models.
• A future‑ready mindset: We’re here to help Ensemble evolve rapidly while protecting what makes us exceptional.

Why It Matters

The future of healthcare isn’t waiting — and neither are we. Orchestration Works positions Ensemble to stay ahead of industry shifts, unlock new performance breakthroughs, and deliver smarter, faster, more reliable results for the organizations we serve.

Position Overview 

As the Director, Software Engineering, you will provide strategic and technical leadership across Ensemble’s software delivery organization. In this role, you will define, drive, and execute the technology strategy that accelerates engineering effectiveness and enables scalable, secure, and resilient platforms. You will guide teams in architecting and delivering modern, reusable software solutions while championing engineering excellence and operational maturity.

You will work closely with product, architecture, and engineering leaders to align technology decisions with business objectives, ensuring solutions support both near‑term priorities and long‑term strategic outcomes. Through hands‑on technical leadership, design‑level guidance, and coaching, you will influence engineering practices, elevate quality standards, and foster a culture of innovation, collaboration, and continuous improvement.

Relocation to Austin, Texas is highly preferred for the role. Candidates must either currently reside in the Austin area or be willing to relocate. Relocation assistance may be available for eligible candidates.

Essential Job Functions 

• Strategic & Technical Leadership:
  • Define and execute the engineering strategy, ensuring alignment with long‑term business and platform goals.
  • Shape architectural direction, standards, and engineering best practices across teams.
  • Drive adoption of modern engineering approaches, scalable architectures, and high‑quality delivery patterns.
• Engineering Delivery & Operational Excellence:
  • Oversee design, development, testing, deployment, and continuous improvement of software solutions across multiple teams.
  • Build and maintain shared frameworks, services, and platform capabilities that accelerate delivery.
  • Ensure strong operational practices including observability, CI/CD maturity, automation, and security‑first development.
• Cross‑Functional Partnership:
  • Collaborate with product, design, architecture, and infrastructure leaders to translate strategy into clear, executable roadmaps.
  • Remove blockers, drive alignment, and ensure technical considerations are fully integrated into planning processes.
  • Represent engineering in portfolio reviews, technology evaluations, and enterprise decision‑making.
• Technical Governance & Quality:
  • Lead technical design reviews, architecture forums, and complex troubleshooting efforts.
  • Set quality benchmarks and ensure teams consistently meet standards for performance, maintainability, and production readiness.
  • Drive resolution of systemic issues through data‑driven root‑cause analysis and long‑term fixes.
• Innovation & Modernization:
  • Champion modernization efforts including microservices, serverless patterns, event‑driven systems, and infrastructure‑as‑code.
  • Evaluate emerging technologies—including AI‑enabled development tools—and guide adoption where they drive measurable value.
• Leadership & Talent Development:
  • Lead and develop engineering managers, leads, and senior engineers, fostering a culture of accountability, innovation, and continuous learning.
  • Build organizational capability through coaching, skills development, and effective team structures.
  • Promote an inclusive, collaborative engineering culture rooted in high performance and craftsmanship.

Qualifications 

Required Skills & Experience 

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 10+ years of progressive software engineering experience, including 4+ years leading managers or multi‑team engineering organizations.
• Strong expertise in modern software architecture, cloud platforms preferably Azure, CI/CD, automation, and observability.
• Software engineering experience building production-grade applications using JavaScript/TypeScript, .NET Core, or similar languages
• Proven ability to set engineering strategy, guide architectural direction, and lead large‑scale delivery
• Demonstrated success developing leaders and building high‑performing engineering teams.
• Excellent communication skills with the ability to translate complex technical concepts to diverse audiences.
• Experience driving modernization, platform evolution, and continuous improvement initiatives.

• Exposure to AI-enabled development tools, code generation models, or ML-driven insights (e.g., Copilot, embedding models, vector search).