Lake Charles Memorial Hospital
Lake Charles, LA
DESCRIPTION OF POSITION:
The patient access specialist performs administrative duties including, but not limited to: referrals, maintain provider schedules, prior authorizations for procedures/tests/medications, schedule outside procedures/testing, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropriate. The patient access specialist is trained in performing a wide range of skilled administrative and clerical duties.
SUPERVISION: Reports directly to Practice Manager
RESPONSIBILITIES AND DUTIES:
Knowledge of CPT coding and Medical Necessity of testing. Ensures criteria met prior to scheduling testing and/or procedures, including surgery.
Greets each patient warmly and cheerfully.
Knowledgeable about insurance processing and able to explain deductibles, co-insurance, co-payments, and how processing occurs.
Handles incoming referrals.
Answers phone with correct...
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Administration & Operations
Assistant & Support
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