Dana-Farber Cancer Institute
Boston, MA, USA
Under the general direction of the Security Supervisor, incumbent provides assistance, direction, concierge and other guest services to patients and visitors. Provides high level of customer service by interacting with patients, visitors, and staff in a professional manner that is proactive, friendly, and helpful. Creates and maintains a positive image as initial point of contact for patients, visitors, and staff. Provides a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful Welcomes and acknowledges visitors, patients, and staff; provides information and directions to patients and visitors; anticipates the needs of others. Assists individuals with disabilities and/or mobility issues with obtaining transportation and other services. Communicate specific patient, visitor, and staff requests accurately to other departments such as transportation, patient relations, environmental services,...
Assistant & Support
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Employment Type: |
Full time
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