Anna Jaques Hospital
Boston, MA
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Oversees and facilitates the daily operations of an outpatient clinical practice with the commitment of providing excellent customer service to patients, families and visitors. Plans and organizes the work of support staff, coordinates and prioritizes work flow, implements appropriate systems and procedures to maintain service standards and acts as a resource to clinicians and staff. Job Description: Essential Responsibilities: Plans and oversees work assignments and schedules for front desk and clinical support areas to meet daily operational needs. Monitors procedures to ensure efficient processing of work including time of service, referral management, pre-registration and visit ticket entry. Monitors provider's schedules to ensure that staff maximizes opportunities for efficient patient scheduling and timely patient flow....