10 patient relations assistant ukhc jobs found in Lexington, KY

This position is located off-campus in Lexington, KY at UKHC Turfland Clinic. The candidate will be required to travel to our overnight, regional clinic sites lasting two days each, 3-6 times per year. The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience. The primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.

The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience. The department of Imaging Services is seeking a Patient Relations Assistant. Duties to include collection and input of registration information, insurance and demographic data, perform cash collection (co-pays, deductible, deposit, reconciliation), provide customer service to patients. The primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.

The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience. The department of Imaging Services seeks a Patient Relations Assistant. Duties to include collection and input of registration information, insurance and demographic data, perform cash collection (co-pays, deductible, deposit, reconciliation), provide customer service to patients. The primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.

The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience. The primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records in Multi-Disciplinary Clinic.

The Patient Relations Assistant is a first-line customer service representative for the multi-disciplinary clinic within our Oncology service line. This position will be responsible for respectfully acknowledging, greeting patients, and answering phones according to established guidelines. Other duties include: proactively identify opportunities to provide a positive patient experience by anticipating patients’ needs (e.g., provide directions/way finding), monitor wait times for individual patients, use appropriate communication techniques such as “blameless apology” to manage patient wait time expectations. In addition, this position will resolve patient complaints in an empathetic and timely manner, collaborate with teammates and leadership to prevent and resolve service failure process problems, and ensure proficient patient registration. The Patient Relations Assistant also uses electronic tools to ensure patient insurance eligibility, and recognizes and provides initial...

The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience. The primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.

The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience. The primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.

The Department of Ophthalmology & Visual Sciences Patient Relations Assistant is the initial face of the department, providing the initial interaction with patients.We expect that all persons will be treated with respect and dignity in a courteous manner, anticipating and fulfilling patient needs while respecting their privacy. We expect our staff to provide care in support of our goal to be a preferred patient care provider. The Patient Relations Assistant is expected to provide excellent customer service, managing patient wait time expectations and resolving patient complaints in a positive manner. The Patient Relations Assistant will be proficient in patient registration and scheduling and knowledge of the tools used in registration, including ensuring patient insurance eligibility. This position will also be HIPAA compliant and demonstrate proficiency in patient consents and management of medical records. People who enjoy working in a fast-paced environment where customer...

The Patient Relations Assistant is foundational to facilitating an engaging and positive patient experience. The primary responsibilities include, but are not limited to; greeting patients, registration, insurance verification, cash handling, medical record preparation, scheduling appointments, procuring new patient records, communicating information with patients via the telephone and in person, and answering telephone. This position supports efficient patient care and clinic initiatives for improving patient attendance and keeping attendance records.

The Pediatrics Cardiology Clinic is seeking a Patient Relations Assistant to be responsible for check-in and check-out patients in a high volume clinic area. Duties will include but not limited to: respectfully acknowledging and greeting patients, patient registration, insurance verification and pre-certifications as needed. Will establish coordination of benefits, collect insurance co-pays and fees for services not covered by insurance, schedule return appointments according to scheduling protocol and ensure timely and appropriate follow-up with patients on all appointment requests. Must be able to work in fast paced office and maintain medical confidentiality. Could include some other duties related to patient coordination and administrative duties.