Lake Charles Memorial Hospital
Lake Charles, LA, USA
DESCRIPTION OF POSITION: The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropriate. The patient access representative is trained in performing a wide range of skilled administrative and clerical duties. Reports to the Manager. RESPONSIBILITIES AND DUTIES: Answers phone with correct salutation. Takes messages when appropriate. Documents all messages into electronic EMR. Greets each patient warmly and cheerfully. Verifies patient information, demographics and insurance coverage is correct. If changes are required, changes the information in the EMR. Checks in the patient in the EMR. Updates and scans updated information and forms into EMR system. In the event a patient does not show for scheduled appointment, a “No Show” letter must be generated in the patient chart in the EMR system. Scan and attach paperwork received into EMR system and...
Administration & Operations
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