7 guest services representative jobs found

How You’ll Help Transform Healthcare: Responsible for proactively meeting, greeting, directing and assisting patients and guests. Ensures a seamless flow of operations into facility. Assist with patient registration process, vendor check-in, conducts facility tours, and performs Notary acts as well as other business services. Works closely with and manages Volunteers. Manages patient flow from point of entry to service area. Serves as liaison between patient families and staff. Welcomes, greets and assists patients and guests. Uses patient identifiers to effectively route individuals. Directs and checks in patients with Patient Access department using programs Epic, Spark, Excel, CWS-Teletracking and Teletracking Bed Board. Performs business and concierge type services for patients, guests and staff such as Notary assistance, managing lost and found items, receiving and routing dropped off mail, Fed Ex and UPS items, as well as personal belongings. De-escalates situations with...

Job Summary Responsible for proactively meeting, greeting, directing and assisting patients and guests. Ensures a seamless flow of operations into facility. Assist with patient registration process, vendor check-in, conducts facility tours, and performs Notary acts as well as other business services. Works closely with and manages Volunteers. Manages patient flow from point of entry to service area. Serves as liaison between patient families and staff. Welcomes, greets and assists patients and guests. Uses patient identifiers to effectively route individuals. Directs and checks in patients with Patient Access department using programs Epic, Spark, Excel, CWS-Teletracking and Teletracking Bed Board. Performs business and concierge type services for patients, guests and staff such as Notary assistance, managing lost and found items, receiving and routing dropped off mail, Fed Ex and UPS items, as well as personal belongings. De-escalates situations with displeased patients or guests....

Job Summary Responsible for proactively meeting, greeting, directing and assisting patients and guests. Ensures a seamless flow of operations into facility. Assist with patient registration process, vendor check-in, conducts facility tours, and performs Notary acts as well as other business services. Works closely with and manages Volunteers. Manages patient flow from point of entry to service area. Serves as liaison between patient families and staff. Welcomes, greets and assists patients and guests. Uses patient identifiers to effectively route individuals. Directs and checks in patients with Patient Access department using programs Epic, Spark, Excel, CWS-Teletracking and Teletracking Bed Board. Performs business and concierge type services for patients, guests and staff such as Notary assistance, managing lost and found items, receiving and routing dropped off mail, Fed Ex and UPS items, as well as personal belongings. De-escalates situations with displeased patients or guests....

Job Summary: Areas of Coverage include: Courtesy Car, Visitor Information Desk, Surgery Waiting, Birthplace Reception and Emergency Department.  Employees will cover al areas and shifts will include day, evening and holiday rotations.  Employees duties include, but are not limited to; Greeting visitors, answering telephones and escorting visitors to Emergency Department Treatment rooms. Providing appropriate patient information in a customer friendly manner to patients, visitors, families, and staff members regarding location of patients, and visitation policies for in-house and patients in the hospital. Communicates effectively with CRMC staff and visitors, and escalates potential complaints to Patient Representatives . Qualifications: High School education or equivalent with at least 1 year experience in a position requiring customer service skills and contact with the public. Must be level headed, mature, have excellent customer service and verbal communication skills, speak...

Apply Now - External Applicants Apply Now - Current Colleagues Tracking Code 2023-18007 Position Type PRN Shift Varies Job Location Springfield, Illinois Description Initiate, maintain, and discontinue basic respiratory therapy equipment and techniques in the administration of prescribed respiratory care procedure to patients of all ages with cardio-pulmonary disorders. Required Skills Minimum cleaning and maintenance of R.T. equipment. Prepares and tests R.T. equipment for proper and safe operation and periodically checks R.T. equipment in use and on units for proper operation and routine service. Reports malfunctioning equipment to manager. Follows and enforces safety rules of the R.T. Department and hospital following special instructions, such as isolation precautions to prevent the spread of infection. Receives, verifies, and processes all necessary documentation for correct order. Documents patient oxygen use for charging purposes by visual inspection of every patient care...

Apply Now - External Applicants Apply Now - Current Colleagues Tracking Code 2023-17942 Position Type Part-Time Shift Evening Job Location Springfield, Illinois Description Provide information, wayfinding, and guest services to patient, family, and visitor in a warm, welcoming, and timely manner. Initiate the Great Patient Experience with guests upon their arrival to Springfield Memorial Hospital. Provide guest services support to Springfield Memorial staff and departments when called upon. Ensure patients and visitors are escorted to their desired destination. Round on SMH Main Lobby waiting areas and assist guests as necessary. Required Skills Utilize effective customer service skills by providing support to patients, guests, physicians, and Memorial Medical Center (SMH) staff. Exceptional interpersonal and guest relations skills are essential for satisfactory performance in this position. Greet patients as they arrive in a warm and welcoming manner. Practice AIDET during guest...

Apply Now - External Applicants Apply Now - Current Colleagues Tracking Code 2023-17527 Position Type PRN Shift Day Job Location Taylorville, Illinois Description Using independent judgment, perform a variety of procedures utilizing sonography equipment. Required Skills Perform a variety of diagnostic ultrasound procedures, interventional ultrasound and sonographic vascular exams on outpatients of all ages, according to established standards, policies, procedures, protocols and guidelines. Perform a variety of diagnostic ultrasound, interventional ultrasound and sonographic vascular procedures on inpatients both in the department and bedside via portable Sonography as needed, according to established standards, policies, procedures, protocols and guidelines. Maintain technical skills relating to imaging factors. Maintain an excellent guest relations rapport with patients, visitors, physicians and fellow employees. Maintain skills in performing emergency and routine patient care as...