42 customer service rep jobs found

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: Winchester Hospital is a 5x Magnet designated, Top Massachusetts recognized 223-bed regional hospital that is the leading provider of comprehensive health care services in the northwest suburban Boston area. As a Customer Service Representative, this position is responsible for representing Winchester Hospital, Satellite facilities, and The Physicians Answering Service customers to the public, patients, and internally in a busy environment. KNOWLEDGE, SKILLS, AND ABILITIES High school diploma preferred Must be able to type a minimum of 30 words per minute Previous customer and answering service experience preferred Excellent communication skills Accurate spelling skills Must be good team member Able to interact with various levels of management, physicians, and other healthcare providers PRINCIPAL FUNCTIONS...

JOB REQUIREMENTS Education   A minimum of three months retail or customer service experience preferred. CPR/AED Certification required. Experience   Must have the communication and language skills necessary to convey information clearly and concisely, both in person and on the telephone and the written skills necessary to take and relay accurate messages. Must also have interpersonal skills necessary to effectively interact with customers, team members, and the public and the mathematical skills necessary to correctly make change as well as the ability to use a cash register and computer. Physical   Moderate physical effort. Requires continuous standing or walking. May require frequent lifting or moving light weight material, occasionally moving or lifting average weight material, or rarely lifting or moving heavy weight material. Flow of work and character of duties involves normal...

JOB REQUIREMENTS Education A minimum of three months retail or customer service experience preferred. CPR/AED Certification required. Experience Must have the communication and language skills necessary to convey information clearly and concisely, both in person and on the telephone and the written skills necessary to take and relay accurate messages. Must also have interpersonal skills necessary to effectively interact with customers, team members, and the public and the mathematical skills necessary to correctly make change as well as the ability to use a cash register and computer. Physical Moderate physical effort. Requires continuous standing or walking. May require frequent lifting or moving light weight material, occasionally moving or lifting average weight material, or rarely lifting or moving heavy weight material. Flow of work and character of duties involves normal mental and...

Overview A Patient Access Clerk is a specialized health care professional who is responsible for obtaining and verifying patient demographic and insurance information to ensure proper billing of patient account as well as a means of contacting the patient in regards to their treatment and/or billing issues.  Patient Access Clerks are the front line of Marshall Medical Centers and expected to be an exemplary model of customer service. Primary Responsibilities: Verifying Demographic patient information including address, phone number, insurance Obtaining pre-certs and insurance authorizations for scheduled procedures Collection of co-pays, deductibles, and deposits Directing and escorting patients and visitors to designated locations Provides a resource for billing and payment inquires Oversees cashier responsibilities in posting payments and creating deposits facility specific Maintains accuracy through provided vendor service and...

Department: 05520 AAH Good Hope - Imaging Services Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional Information: Part-time Monday - Friday 330p-730p Pay Range: $19.80 - $29.70 Patient Service Representative – Imaging...

Department: 10362 Enterprise Revenue Cycle - West Allis WI Arrival Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional Information: Will support: Emergency department Schedule: Schedule is 5 days every 2 weeks. 8.5-hour...

Department: 09121 AMG Olympia Fields Vollmer - Building Operations Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional Information: This role will primarily support ICC Registration and provide coverage in Primary Care as needed....

Department: 13511 Enterprise Revenue Cycle - Floyd Medical Center GA Arrival Emergency Department Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional Information: 20 Hours per week. Days rotate weekly. Pay Range: $20.80 - $31.20...

Diet Office Representative –  Food and Nutrition Services Bring your passion to Texas Health so we are Better + Together Work location: Texas Health Dallas, 8200 Walnut Hill Ln, Dallas, TX 75231 Work hours: PRN (As Needed), 3 days/week 6:45am-7:15pm with rotating weekends. Food and Nutrition Department highlights: •    Fast paced environment feeding an average of 450 patients a meal.  •    A very diverse & inclusive team that focuses on exceptional patient care.  

Overview Greets the public, patients, and families. Obtains and enters demographic and financial information for all patient types. Handles all customer service issues in a customer friendly manner. Accurately listens and responds appropriately to address and resolve issues at hand. Must ensure all paperwork is checked for accuracy. Must continually enhance knowledge regarding processes in order to train new hires and existing employees. Should show initiative in process improvement. Must collect required fees from patients or authorized representatives. Responsible for daily operations. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call.  Qualifications Education required: High School/ GED completion/ Education preferred: Post-secondary education Experience: Two to three years of customer service/public relations/leadership experience preferred....

Overview Job Summary : Professionally and courteously interviews patients and/or family members to obtain accurate and complete demographic, financial, and medical information for the registration/admission process and patient identification. Verifies insurance eligibility and benefits. Estimates patient responsibility, collects, and posts payments. Ensures the  smooth flow of patients through  registration areas. Provides excellent customer service and service recovery.  Demonstrates through behavior Decatur Morgan Hospital’s mission, vision and values Responsibilities Key Responsibilities / Essential Functions Accurately identifies patient records using 2 patient identifiers Greets and interviews patients or calls and interviews patients by phone to obtain all necessary insurance and demographic information. Accurately enters data into the registration system, including medical, demographic, insurance,...

Overview The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position.   A Lead Patient Access clerk is a  specialized health care professional who is responsible for maintaining and leading patient intake areas as assigned.  Able to obtain information to ensure proper billing of patient account as well as a means of contacting the patient in regards to their treatment and/or billing issues.  Responsibilities also include  customer service, cashier services, explanation of insurance benefits, and daily reports.  Lead Patient Access Clerk should be knowledgeable in process and procedure for particular area as assigned. Some of the many skills performed ·        Customer Service ·        Communication ·        Computer Data Entry ·...

Overview Coordinates timely delivery of medications to the patient's bedside at discharge and extends offer for pharmacist to counsel on medication therapy. Completes point-of-sale transactions at the bedside while providing high quality care and service to patients and their families. Qualifications Minimum Knowledge, Skills and Experience required Education: High school diploma or GED required. Required to complete Huntsville Hospital customer service courses, including, but not limited to: Power of Excellence #3 and Service Recovery within 180 days of hire date. Registration: Must be registered with the Alabama State Board of Pharmacy as a Pharmacy Technician within 30 days of hire date, and registration must be in good standing active. Additional Skills/Abilities: Must have excellent communication skills with the ability to work in a fast-paced environment requiring prioritizing and changing tasks frequently and quickly....

JOB SUMMARY The Patient Access Rep performs detailed and accurate registration of all patients. Displays a broad understanding of third-party reimbursement issues. Assists ancillary departments with room assignment and transporting of patients. Works under the supervision of the Patient Access Supervisor or Administrative Director, Revenue Cycle. ESSENTIAL FUNCTIONS Greets and interviews incoming patients/ relatives to obtain accurate demographic and insurance information. Inputs patient demographic/ billing information into computer. Obtains patient or responsible party’s signature on consents. Creates face sheets, armbands, labels, and other documents as necessary. Communicates to patients the details of consents, filing of insurance, and payment of hospital services. Assists patients in understanding hospital billing and collection of payment. Collects and scans insurance cards or completed insurance forms from patients. Obtains necessary signatures on...

Department: 09121 AMG Chicago 2315 E 93rd POB - Building Operations Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Previous Patient Service Rep or Customer Service experience preferred Pay Range: $19.80 - $29.70...

Overview Greets the public, patients, and families both in person & on phone. Professional Phone Etiquette and able to multi task with computer programs. Obtains and enters demographic, financial and registration information for all patient types. Handles all customer service issues in a customer friendly manner by taking Ownership in your Job. Must collect required fees ( Copays, Deductibles, Co-Insurance, etc. ) from patients or authorized representatives. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call this includes all Pre-Service Team members at Off-site locations to include CBO & Cochran Center. This is an administrative job. Qualifications Education: A high school diploma or GED. Post-secondary education preferred.  Experience: Two to three years of customer service/public relations experience preferred. Two to three years...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: The Reception Desk Rep interacts extensively in person/ via telephone with patients, the public, healthcare providers, support staff and other Medical Center personnel. As a first point of contact when patients arrive into the department, the position requires excellent customers service skills, broad-judgment, independent thinking and problem solving. Additionally the representative follows workflow and company guidelines, and is responsible for scheduling appointments and updating demographic and correct billing/insurance information. Job Description: Essential Responsibilities: Answers, screens, and processes incoming calls in a professional manner. Directs patient access to the department by greeting, scheduling, checking in, and canceling patients appointments for a multiple providers. Utilizes and adheres to department and...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position supports the Beverly Emergency Department in Patient Access Services. 2 week schedule as follows: Mon/Tue/Wed 8am - 4:30p, Sat 7-3:30p Sun 7am-3:30p, Tue/Wed 8-4:30p, Fri 6a-3p some on call also required Job Description: Essential Duties & Responsibilities including but not limited to: Registration: 1. Registers patients presenting for visits. Explains the registration process to patients and responds to patient questions. 2. Processes patient co-payments, co-insurance, deductibles, and balances due. Safeguards cash, checks and receipts and reconciles cash drawer at the end of each business day. Assists patients with Kiosk check-in as needed. 3. Completes the Medicare Secondary Payer Questionnaire for each patient and adjusts patient coverage based on results. 4. Instructs patients and obtains signatures on consent forms,...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position supports the Emergency Department Registration and insurance verification team. The postion requires staff members work every other weekend and every other holiday with the following 2 week schedule: Sun 6:30a-3p, Tue 7:00a-3:30p, Th 6:30a-3p Mon/Tue 7:00-3:30pm, Th 6:30am-3pm, Sat 6:30a-3pm. This position includes an on-call rotation approximately once every 10 weeks. On-call coverage may be required from Friday through Sunday or Sunday through Monday, and will occur outside of your regularly scheduled weekend shift. Job Description: Essential Duties & Responsibilities including but not limited to: Registration: 1. Registers patients presenting for visits. Explains the registration process to patients and responds to patient questions. 2. Processes patient co-payments, co-insurance, deductibles, and balances due. Safeguards...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Directs patient access to the practice by answering, screening and processing a high volume of incoming calls and/or emails in a dedicated call center/workgroup. Job Description: Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including...