Campbell County Health Gillette, WY, USA
JOB SUMMARY Works under the supervision of the Clinic Manager and if applicable Front Office Supervisor. Performs detailed, accurate registration and scheduling of all patients to assure smooth workflow and productivity for staff and providers. . Maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company. Displays a broad understanding of clinic function and flow as well as issues relevant to the comfort and care of patient during clinic encounters. PRIMARY JOB DUTIES Ensures superior ongoing patient satisfaction and customer service Is proficient in EHR applications Answers all incoming calls, responds timely and professionally to callers Functions as a central communication source for the clinic, patients, and external sources # screens and routes incoming calls appropriately. Creates appropriate tasks for clinical staff, to achieve timely follow up. Exhibits pleasant interpersonal skills in greeting patients at office and on...
Assistant & Support