224 administration operations jobs found in Cambridge, MA

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you to grow and advance while making a difference in people’s lives. We use a coordinated approach to delivering administrative and operational services across our entire healthcare system. By leveraging resources across the organization, we're able to provide high-quality, high-value care to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved. Performs a variety of functions to support an accurate, safe, and customer-focused registration process, either electronically, telephonically or in person. The Patient Access...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reporting to the Executive Director of Public Safety at Beth Israel Deaconess Medical Center, the Director of Public Safety at Mount Auburn Hospital plays a critical leadership role in fostering a safe, welcoming, and secure environment for patients, staff, and visitors. This is an exciting opportunity for a collaborative and strategic leader to shape and advance public safety operations within a highly respected healthcare organization. The Director oversees 24/7 public safety operations, partnering closely with hospital leadership and interdisciplinary stakeholders to assess risks, drive operational excellence, and implement comprehensive safety and security strategies that support the organization’s mission and values. The Director is responsible for leading and developing a high-performing team, managing departmental operations and budgets, and promoting a...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Supplies and incoming materials and equipment are inventoried, received, stored, inspected, and distributed efficiently to serviced areas of the hospital as directed. Job Description: Essential Duties & Responsibilities (including but not limited to):  1.    Monitors and orders supply in efficient quantities to support the operations of serviced areas. Maintains and delivers supplies to serviced supply areas with inventory based on set par levels, JIT levels, and department requests. 2.    Receives incoming supplies and equipment. Notifies the Purchasing Department, Supply Chain Supervisor, and Supply Chain Lead Technician of any discrepancies or damages regarding the incoming materials. 3.    Scans/create requisitions and uploads orders to Purchasing for assigned products and supplies. Scan products and upload data into the computer. Visually...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Monday to Friday 8:00a-4:30p Job Description: In this role, under the direction of the Practice Manager, you will be responsible for ensuring efficient and timely scheduling of procedure-based cases, communicating with surgical offices, specialty clinics and clinical staff on a daily basis, and proactively identifying issues related to equipment and staff coverage for surgical care or procedures. ESSENTIAL DUTIES & RESPONSIBILITIES (including but not limited to): · Coordinate and schedule surgical and procedural cases. · Serve as a liaison between surgical offices, admitting, anesthesia, nursing staff to ensure efficient scheduling and resource utilization. · Verify case details including procedure type, diagnosis codes, required settings and other special needs prior to scheduling. · Ensure proper sequencing and timing of cases to...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you to grow and advance while making a difference in people’s lives. We use a coordinated approach to delivering administrative and operational services across our entire healthcare system. By leveraging resources across the organization, we're able to provide high-quality, high-value care to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved. Performs a variety of functions to support an accurate, safe, and customer-focused registration process, either electronically, telephonically or in person. The Patient Access...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. As part of BILH’s Metro Boston Division, the Chief Financial Officer (CFO) for Mount Auburn Hospital is an executive role that reports directly to the SVP/CFO, Finance Operations, of Beth Israel Lahey Health (BILH), who maintains day-to-day financial oversight of the BILH Metro Boston Division as part of their role, and also has a dual reporting line to the President of Mount Auburn Hospital. The Chief Financial Officer is responsible for developing, interpreting, coordinating, and managing the organization's local financial policies, practices, and activities. They oversee the maintenance of records and procedures to adequately protect the organization’s assets. The CFO is a member of the Hospital Senior Leadership Team and participates in strategic planning that aligns with the organization's objectives and financial business plan. The CFO demonstrates full...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Make an Impact Every Day! Be the welcoming face and trusted guide for patients and visitors. In this role as a Practice Representative, you’ll deliver clear communication, excellent service, and smooth coordination to ensure every patient experience is positive and efficient. The schedule for this role is Monday - Friday, 8 am - 4:30 pm Job Description: What You’ll Do Patient Experience & Communication Serve as a primary point of contact for patients, visitors, and staff—both in person and by phone Provide accurate information, directions, and guidance with a courteous, helpful approach Follow up promptly to ensure all needs are met Information Management & Coordination Gather complete and accurate information from patients and callers Prioritize and route communications to providers efficiently Prepare schedules, medical records,...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: This position reporting to the Assistant Controller assists Harvard Medical Faculty Physicians (HMFP) in developing accurate and timely monthly financial statements. Ensures all cash collections, accounts payable, deposits, journal entries, financial reports and reconciliations are accurately completed. Job Description: Essential Responsibilities: Assists in the month end close including the production of accurate and timely financial statements on both an accrual and cash basis. Writes journal entries to record net patient service revenue, contract revenue, wages and benefits, and other revenues and expenses incurred by departments on a monthly basis. Responsible for the accuracy of all journal entries, enabling the production of accurate departmental and physician level profit and loss (P/L) statements. Understands and appreciates...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: Nursing Director, General & Surgical Dermatology 📍 Outpatient Dermatology Services | 3 Locations Lead a Growing Dermatology Service Line We are seeking an experienced Nursing Director to oversee General Dermatology, Dermatologic Surgery, and Phototherapy Services across three outpatient locations. This leader will be a trusted partner and professional colleague to physicians and staff, bringing strong experience from the procedural nursing environment and a passion for clinical excellence, patient experience, and team development. Key Responsibilities ✅ Lead clinical, operational, and financial performance ✅ Foster excellence in patient care, quality, and safety ✅ Develop staffing plans, recruitment strategies, and workforce engagement ✅ Mentor and support nursing leaders and clinical teams ✅ Drive innovation,...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary:This position works within the Ambulatory Float Pool as an Administrative Assistant III. Ambulatory Float Pool staff are assigned to a short-staffed clinic. Typically Float Pool assignments last from 60 to 90 days, after which Float Pool staff are assigned to a different clinic. Working in the Ambulatory Float Pool is an excellent opportunity to gain experience in a variety of Ambulatory specialties while enhancing individual skills. Job Description: Essential Responsibilities: Answers and screens telephone calls . Takes accurate messages or directs call to appropriate person. Greets and directs patients, families, visitors and staff. Responds to requests in a timely manner and provides clear, accurate information within scope of knowledge and authority. Updates patient demographic and insurance information as necessary and obtains...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: The Utilization Management (UM) Admin provides essential administrative and clerical support to the Utilization Management department, ensuring the smooth operation of daily workflows related to prior authorizations, concurrent reviews, discharge planning coordination, and payer communications. This role serves as a critical liaison between UM nurses, physicians, payers, and other hospital departments, helping ensure timely and accurate processing of utilization review activities that support appropriate patient care and regulatory compliance. Job Description: Essential Responsibilities: Answers and screens telephone calls. Takes accurate messages or directs call to appropriate person. Greets and directs patients/families, visitors and staff. Responds to requests in a timely manner and provides clear and accurate information within scope...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Research Administrator II is responsible for the daily administrative operations of defined research areas including grant and contract proposal preparation and approval, establishment of account infrastructure, management of financial transactions, preparation of regular reporting on status of funding and approval of research expenditures. This person collaborates with Chiefs and Principal Investigators (PIs) and Research Administration Team leadership to ensure compliance and proper implementation of policies and procedures. Job Description: Primary Responsibilities: Works with information from internal systems, including Workday, grant management software and other systems to monitor purchases, actual, and encumbered expenses as well as salary distributions. Must have an aptitude for numbers including budget management and research federal...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Directs patient access to the practice by answering, screening and processing a high volume of incoming calls and/or emails in a dedicated call center/workgroup. Job Description: Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reporting directly to the Chief Academic Officer, BILH/BIDMC, the Executive Director, Research Computing & Informatics, provides strategic and operational leadership for research-focused IT services across the BILH system, with a primary emphasis on establishing, expanding, and sustaining a comprehensive High Performance Computing (HPC) program, AI/ML research capabilities and next generation cyber infrastructure for research. The Executive Director will partner closely with the BILH IT System Services Liaison for Research. The Executive Director serves as a bridge between complex research IT capabilities and the academic community, with a demonstrated ability to communicate technical concepts, risks, and opportunities in clear, accessible terms to non-technical faculty, administrators, and senior leadership. This role partners closely with faculty, research...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Patient Service Representative 8am-4:30pm Job Description: Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Beth Israel Lahey Health Investment Office (BILHIO) manages the long-term investment assets for the Beth Israel Lahey Health (BILH) hospital system, which is the second largest healthcare system in New England. Comprising 14 hospitals and over 4,700 physicians, BILH is not only the leading inpatient care provider in the Boston metro area, but also a premier teaching affiliate of Harvard Medical School. In 2023 BILH announced a collaboration with the Dana-Farber Cancer Institute, and will soon build the region’s only free-standing inpatient hospital for adult cancer patients. The Investment Office also manages the majority of the endowment and foundation assets for Combined Jewish Philanthropies (CJP). Founded over 125 years ago, CJP has played an integral role in addressing poverty, social justice, and helping those challenged with disabilities, mental...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Designs, develops, and implements proactive patient safety and risk management activities to meet the requirements of the BIDMC Patient Care Assessment Program, MA Department of Public Health, the MA Board of Registration in Medicine, The Joint Commission,, CMS Conditions of Participation, and other organizational/regulatory requirements. Job Description: Essential Responsibilities: Maintains current knowledge of BRM, DPH, TJC and other regulatory standards and disseminates information to the appropriate individuals. Identifies risk events, situations posing risk, and near-miss incidents through review of data received through the BIDMC Incident Reporting System. Attends Morbidity and Mortality conferences for assigned clinical areas, as well as other meetings where patient safety issues are discussed, as appropriate. Provides communication with...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Department of Anesthesia, Critical Care and Pain Medicine provides a full range of leading-edge anesthesia services in all operating rooms, intensive care units, obstetric, and non-surgical procedure areas (including gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center, Boston. Our first commitment is to provide compassionate, world-class care to all our patients. We are one of the top academic anesthesia departments in the US in clinical anesthesia and research and, as a Harvard Medical School affiliated hospital, our educational programs are among the best in the country. The department is internationally recognized for both clinical care and research. Our renowned research program produces innovative work that is making major strides in improving patient care in anesthesia, critical care, pain and headache treatment. We...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Administrative Assistant III position will work with the ENT Division onsite at Beth Israel Deaconess Medical Center. The schedule will be Monday through Friday, 8:30am - 5pm. This role is 100% onsite. This position is responsible for: -Providing administrative support to 2 Surgeons -Calendar management for surgoens -Operating room schedule -Continuity of care for transition for patients from Dana Farber Job Description: Provides administrative support to physicians in their clinical, academic, research and leadership roles. Essential Responsibilities: Answers and screens telephone calls . Takes accurate messages or directs call to appropriate person. Greets and directs patients, families, visitors and staff. Responds to requests in a timely manner and provides clear, accurate information within scope of knowledge and authority....

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This role supports a doctor and the section of Cutaneous Oncology department, a multidisciplinary collaborative program with BIDMC surgeons and DFCI Medical Oncologists. The coordinator will help manage cross-institutional scheduling and a growing volume of referrals as the COP program ramps up, a great opportunity for someone looking for more variety and complexity than a typical single-site coordinator role. Tasks include, but are not limited to, answering phones, scheduling appointment, new patient registration, handling faxes, surgical scheduling, form handling, cross-covering, travel. Monday-Friday: 8:30a-5:00p Job Description: Provides administrative support to physicians in their clinical, academic, research and leadership roles. Support a team of Surgical Oncology Surgeons, APP, Nurses, and their patients receiving care within the...