225 administration operations jobs found in Brookline, MA

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Department of Surgery is offering an exciting opportunity to work with a team of exceptional providers and leaders in the field of surgical services. While working primarily onsite with Department and Medical Center administrative and clinical leadership, the Administrative Director is responsible for the long-range planning and the development of ambulatory divisional goals, strategic plans and objectives, as well as personnel, resources, space needs and equipment decisions. The incumbent will primarily be supporting the divisions of Cardiac Surgery, Thoracic Surgery, and Interventional Pulmonology. Job Description: Leads operational initiatives in services areas in order to achieve set goals.  Responsible for strategic planning, educational and financial operations of division/department, budget management, improvements in access, overall...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Coordinates and facilitates daily operations and administrative activities that support the Department of Nursing, including inpatient and ambulatory nursing units. Partners with Nursing leadership to provide high quality service to our patients across multispecialty programs. Job Description: Essential Responsibilities including but not limited to: 1. Provides support in the daily management of operations. Assesses systems. Acts as a resource regarding policies and procedures. Handles matters that are complex, sensitive and confidential. Participates in training of unit coordinators. Coordinates the flow of documents, purchase orders, invoices, and check requests for the staff. Monitors accounts and coordinates with accounting. 2. Serves as liaison for the division and supervisors in support departments. Identifies and staff improvement projects....

This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote...

The Senior Director, Application Services provides strategic leadership, operational oversight, and service accountability for the Division of Philanthropy’s application services portfolio within Philanthropy Information Services. Reporting to the Vice President for Philanthropy Information Services, this position is responsible for the planning, delivery, support, governance, and continuous improvement of core fundraising and business applications, including all CRM-related services, online giving, Blackbaud Luminate, TeamRaiser and event fundraising platforms, application training, reporting enablement, constituent and prospect data solutions, and other systems that support Dana-Farber Cancer Institute and Jimmy Fund fundraising priorities. The Sr Director serves as a senior partner to Philanthropy Leadership Team colleagues and divisional management across Major Gifts, Gift Processing, Annual Giving, Marketing, Planned Giving, Jimmy Fund, Events, Research, Analytics, and...

The Protocol Scheduler is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individuals in this position will play a critical role in facilitating all aspects of patient care and maintaining compliance with protocol requirements. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we...

The Executive Assistant provides administrative support for the Senior Vice President (SVP)/Chief Philanthropy Officer and the Deputy Chief Philanthropy Officer (DCPO) of the Division of Philanthropy. Reporting to the Director of the Office of the Senior Vice President, the EA handles details of a highly confidential and critical nature and must function efficiently and effectively in a fast-paced professional environment. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with high professionalism and confidentiality. Key responsibilities include sophisticated calendar management including prioritization of inquiries and requests, support for Division-wide events and meetings, meeting preparation, monitoring, drafting and sending communications and correspondence, preparing presentations, creating and distributing trainings and resources, managing expenses, as well as supporting projects and initiatives. This...

The Assistant Director, Strategic Philanthropic Partnerships works closely with the Senior Director, Strategic Philanthropic Partnerships to sustain and amplify existing key strategic philanthropic partners, and identify, grow, and manage new strategic relationships to advance and achieve Institute and Division goals. The Assistant Director will work closely with the Institute’s largest donor, the Pan-Mass Challenge to maximize the value and effectiveness of the working relationship and identify and implement opportunities for growth. This position's work location is fully remote with occasional time on-campus in Brookline, MA. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to...

Under close supervision, the Clinical Administrative Specialist I provides clinical administrative support to physicians, nurses, and other members of the care team in their clinical practices in support of Dana-Farber Cancer Institute’s mission. This role is a key member of the care team, facilitating real-time communication and providing accurate patient information to clinicians using various communication systems. Following established triage guidelines, the Clinical Administrative Specialist I routes patient and caregiver symptom management questions, general requests, and inquiries to the appropriate team member. The position assumes responsibility for various aspects of care coordination and serves as a liaison between patients and clinical staff, supporting efficient, patient-centered care delivery. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in...

Reporting to the Vice President, Talent Management and People Strategy, the Organizational Change Management Director leads the Institute’s enterprise approach to change in support of strategic priorities, with a particular focus on advancing clinical transformation. This role sets the direction and governance for change adoption across a portfolio of enterprise and operational initiatives, ensuring that clinical, operational, process, technology, and people changes are implemented effectively and sustained over time. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk...

The Associate Director of Philanthropy Web & AEO/SEO Strategies is responsible for managing Division-wide web strategies and major projects that promote the Dana-Farber and Jimmy Fund brands. This role involves developing and executing marketing web strategies across various platforms, including user experience (UX), AEO/SEO, accessibility, and digital design optimizations, to support fundraising efforts and enhance brand visibility. The role will oversee special high-priority projects aimed at advancing critical business, as well as advise teammates on overarching best practices and digital strategies. Primary to this position, the Associate Director will lead specialty web projects, including the design, build, and deployment of Philanthropy-focused website aligned with all accessibility, compliance, and web governance requirements. This role will also be responsible for developing, implementing, and overseeing new AEO and SEO strategies across a suite of websites, marketing...

The Director, Total Rewards is responsible for the strategic and operational leadership of the organization's compensation and benefits programs. Reporting to the Associate Vice President, Total Rewards, this role oversees the day-to-day administration, design, implementation, and continuous improvement of compensation, benefits, retirement, recognition and well-being programs as well as the HR Solution Center. The Director ensures programs remain competitive, equitable, compliant, and aligned with organizational goals while supporting talent attraction, retention, and employee engagement. The Director serves as a key advisor to HR and business leaders on compensation and benefits matters, leveraging market data, workforce analytics, and industry best practices to inform recommendations and program decisions. This role leads a team of compensation and benefits professionals and collaborates closely with Finance, Legal, Payroll, HRIS, and external vendors to ensure effective program...

This position's work location is fully remote with occasional time onsite as needed. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). Reporting to the Director, the Associate Director oversees operational activities within the department and supervises IRB Analysts. Responsibilities include identifying high level operational issues and devising appropriate management plans, assisting the Director with operational priorities, goals and on-going work-flows, and coordinating operations and administrative management of protocol review related activities and processes.The Associate Director also oversees problem solving for the research community on an ad hoc basis and updates processes as needed, consistent with relevant regulations. In addition to the above responsibilities, the Associate Director of Operations will also serve as an alternative IRB member as needed and conduct expedited IRB reviews as needed. Located in Boston and the...

Reporting to the VP, Chief Compliance Officer with a dotted line reporting relationship to the VP, Revenue Performance Management, the Director of Billing Compliance is a strategic leader and subject matter expert responsible for ensuring the integrity, accuracy, and compliance of billing practices across the organization. The Director provides constructive oversight and mentorship to the Billing Compliance team. This role leads the development and execution of a robust billing compliance program focused on hospital technical and professional fee billing in compliance with internal policies and state, federal and local rules. The Director serves as a key 'second line of defense' in support of accurate and compliant operational processes. The Director works as a cross functional leader, partnering with clinical, administrative, and financial teams and participating in committees and projects to collaborate on setting standards and assuring best practices are followed across the...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Beth Israel Lahey Health and New England Baptist Hospital are devoted to consistently promoting a culture of Wellbeing, Empathy, Collaboration, Accountability, Respect, and Equity as outlined in our organization's WE CARE values which can be reviewed here Our Values. The Supply Chain Technician supports daily hospital supply chain operations, including receiving, inventory management, stocking, distribution, and procurement activities. The position will serve as a flexible resource across Supply Chain functions and provide coverage as operational needs require. The successful candidate will be expected to work across multiple areas of the department and may provide backup support for routine ordering and procurement activities when needed. This position will also assist with coverage for team members during absences and support other Supply Chain functions to...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. REGISTERED NURSE-PAIN MANAGEMENT- NEBH Spine Center • Integrates nursing interventions into the interprofessional plan of care, incorporating appropriate standards of care and practice and patient outcomes. • Implements safe, competent, and efficient patient and family care within policies, procedures and standards, and interventions as noted on the interprofessional plan of care. • Sets priorities adapting to changing patient and unit/clinic situations. In response to data indicating urgent and/or emergent risk to patient, initiates action to reduce or correct risk. • Assumes responsibility and accountability for effectively managing nursing care of individual patients/families as a team member. • Documents the nursing process to reflect a comprehensive and integrated approach to patient and family care. • Evaluates patient's responses to care based on...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. PATIENT SERVICE REP Job Description: Essential Functions Provide medical and surgical office front desk support to Surgical practice.    Greet patients, collect co-pays, answer telephones, schedule patient appointments and testing, ensure necessary referrals are in place, verify and update patient demographics into electronic health record. Escort patient to exam room for provider during clinic.  Schedule appointments, ancillary testing and surgery Request prior authorizations for medical procedures/diagnostic exams and surgery.  Refer medical questions to appropriate sources (Physician, Manager, or Director.  Prepare end of day cash/copay reports.  Submit billing to our billing vendor with appropriate supporting documentation. Respond to billing companies requests for documentation or...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Provides secretarial and administrative support for the department. Involves extensive interaction with diverse populations including the public, visitors, patients and families, medical practitioners and medical center staff. Job Description: Essential Responsibilities: Answers and screens telephone calls. Takes accurate messages or directs call to appropriate person. Greets and directs patients/families, visitors and staff. Responds to requests in a timely manner and provides clear and accurate information within scope of knowledge and authority. Types and prepares correspondence and documents according to quality standards. Proofreads and edits materials for grammar, punctuation and spelling. Drafts routine correspondence. Compiles and distributes reports and other information as needed. Schedules appointments and meetings and maintains...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Reporting to the Controller of Harvard Medical Faculty Physicians (HMFP), the Accountant of HMFP assists with daily and monthly financial operational responsibilities. Job Description: Essential Responsibilities: Assists with the preparation of accurate and timely financial statements on a monthly basis, including accrual and cash for month end close. Uploads standard monthly entries into general ledger system, which includes the preparation and submission of supporting documentation and work papers. Responsible for the accuracy of journal entries, enabling the production of accurate departmental and physician level profit and loss (P/L) statements. Understands the financial impact and appreciates the importance of physician P/L accuracy. Assists in the maintenance of HMFP and APHMFP's chart of accounts by setting up new account...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the direction of the Executive Director of Sponsored Programs Administration (SPA), the Director of Sponsored Programs Contracting (SPC) is responsible for the planning, development, implementation and measurement of sponsored programs contracting activities including fiscal management, human resources, resource allocation and compliance. The Director represents the institution as a signing official for Research Administration business. The position will work with investigators, the General Counsel’s Office, the Clinical Trials Office, the Technology Ventures Office, Institutional Review Board, and other institutional offices to oversee the negotiation of Subcontracts, Clinical Trial Agreements, Data Use Agreements, Billing Agreements, and other atypical agreements. The Director's primary focus will be on developing strategy, enhancing process...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Provides support for leadership positions and a division or department by coordinating administrative work, projects and staff. Performs various administrative functions requiring in-depth knowledge of departmental programs, operations and services and hospital policies and procedures. Job Description: Essential Responsibilities: 1. Screens telephone calls and access for high-level position(s) deciding which individuals need face to face meetings, which can be refer to other managers or when possible, resolves the situation. 2. Schedules and prepares for diverse and complex appointments, meetings and travel arrangements. 3. Oversees planning and preparation for committees. Distributes minutes, prepares agenda, materials and committee work. 4. Plans, coordinates and makes recommendations in preparation for high-profile programs and events...