Carilion Clinic Roanoke, VA, USA
This position will provide daily leadership support to Medical Assistants, LPNs, and RNs. Communicates, organizes, prioritizes, leads, facilitates, coaches and problem solves with other members of Carilion’s management and patient care teams to ensure cost effective, age appropriate, quality patient care services which enhance customer satisfaction. Promotes Carilion Clinic’s Culture of Excellence and quality service through team work, respectful communication, maintenance of a professional environment, partnership with those we serve, and anticipation of patient/customer needs. Provides direct supervision of clinical staff. Mentors staff; role models positive work behaviors. Is actively involved in hiring, performance appraisals, coaching and corrective action of staff in conjunction with Director. Effectively leads conflict resolution process. Identifies and resolves customer service issues to ensure the mission, vision and guiding principles of Carilion Clinic. Provides...
Assistant & Support Nursing