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6 patient services rep jobs found

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patient services rep Massachusetts
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Anna Jaques Hospital  (6)
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Medical Imaging  (4) Administration & Operations  (2)
Anna Jaques Hospital
Oct 02, 2026
Full Time
Patient Service Rep - Ortho Call Center
Anna Jaques Hospital Boston, MA
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Directs patient access to the practice by answering, screening and processing a high volume of incoming calls and/or emails in a dedicated call center/workgroup. Job Description: Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including...
Administration & Operations
Anna Jaques Hospital
Oct 10, 2026
Full Time
Reception Desk Rep - Radiology
Anna Jaques Hospital Boston, MA
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This is a full-time 30-hour position, 12:00 pm to 6:00pm, Monday-Friday. Job Description: Job Summary: The Reception Desk Rep interacts extensively in person/ via telephone with patients, the public, healthcare providers, support staff and other Medical Center personnel. As a first point of contact when patients arrive into the department, the position requires excellent customers service skills, broad-judgment, independent thinking and problem solving. Additionally the representative follows workflow and company guidelines, and is responsible for scheduling appointments and updating demographic and correct billing/insurance information. Essential Responsibilities: Answers, screens, and processes incoming calls in a professional manner. Directs patient access to the department by greeting, scheduling, checking in, and canceling patients...
Medical Imaging
Anna Jaques Hospital
Oct 10, 2026
Part Time
Reception Desk Representative, Radiology (Per diem)
Anna Jaques Hospital Boston, MA
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Reception Desk Representative will support the Radiology Department at Beth Israel Deaconess Medical Center in Boston, MA. This is a per diem job opportunity. Job Description: The Reception Desk Rep interacts extensively in person/ via telephone with patients, the public, healthcare providers, support staff and other Medical Center personnel. As a first point of contact when patients arrive into the department, the position requires excellent customers service skills, broad-judgment, independent thinking and problem solving. Additionally the representative follows workflow and company guidelines, and is responsible for scheduling appointments and updating demographic and correct billing/insurance information. Essential Responsibilities: Answers, screens, and processes incoming calls in a professional manner. Directs patient access to the...
Medical Imaging
Anna Jaques Hospital
Oct 02, 2026
Part Time
Reception Desk Representative, Radiology
Anna Jaques Hospital Boston, MA
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: The Reception Desk Rep interacts extensively in person/ via telephone with patients, the public, healthcare providers, support staff and other Medical Center personnel. As a first point of contact when patients arrive into the department, the position requires excellent customers service skills, broad-judgment, independent thinking and problem solving. Additionally the representative follows workflow and company guidelines, and is responsible for scheduling appointments and updating demographic and correct billing/insurance information. Job Description: Essential Responsibilities: Answers, screens, and processes incoming calls in a professional manner. Directs patient access to the department by greeting, scheduling, checking in, and canceling patients appointments for a multiple providers. Utilizes and adheres to department and...
Medical Imaging
Anna Jaques Hospital
Oct 02, 2026
Full Time
Reception Desk Rep - Radiology
Anna Jaques Hospital Boston, MA
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Full-time Position Job Description: Job Summary: The Reception Desk Rep interacts extensively in person/ via telephone with patients, the public, healthcare providers, support staff and other Medical Center personnel. As a first point of contact when patients arrive into the department, the position requires excellent customers service skills, broad-judgment, independent thinking and problem solving. Additionally the representative follows workflow and company guidelines, and is responsible for scheduling appointments and updating demographic and correct billing/insurance information. Essential Responsibilities: Answers, screens, and processes incoming calls in a professional manner. Directs patient access to the department by greeting, scheduling, checking in, and canceling patients appointments for a multiple providers. Utilizes and adheres to...
Medical Imaging
Anna Jaques Hospital
Oct 02, 2026
Part Time
Patient Access Rep - 24H - Beverly
Anna Jaques Hospital Beverly, MA
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Patient Access Rep for Outpatient and Emergency departments. Job Description: Essential Duties & Responsibilities including but not limited to: Registration: 1. Registers patients presenting for visits. Explains the registration process to patients and responds to patient questions. 2. Processes patient co-payments, co-insurance, deductibles, and balances due. Safeguards cash, checks and receipts and reconciles cash drawer at the end of each business day. Assists patients with Kiosk check-in as needed. 3. Completes the Medicare Secondary Payer Questionnaire for each patient and adjusts patient coverage based on results. 4. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents...
Administration & Operations
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