37 patient service specialist jobs found

Job Ref:JR-3081 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Research Laboratory Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$50,500.00 - $56,700.00 per year Overview The Research Data Specialist will support the Hematologic Malignancy Data Repository (HMDR) within the Heme Malignancy clinical research program at Dana-Farber Cancer Institute, under the auspices of the Principal Investigator, Dr. Coleman Lindsley, in the areas of data collection, computing, and database organization (https://lcdr.dana-farber.org and https://lindsleylab.dana-farber.org). These job duties will be primarily related to capturing clinical, genomic, and pathologic information on patients with hematologic abnormalities, including patients with acute leukemia, lymphoma, multiple myeloma, and other blood cancers. Duties may include but are not limited to: interviews/discussion with clinicians and scientists in order to develop...

Job Ref:JR-2804 Location:300 Boylston St, CHESTNUT HILL, MA 02459 Category:Imaging Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$108,700.00 - $122,100.00 per year Overview Working under the direction of the Senior Director and clinical faculty leadership, and reporting to the Imaging Manager, the Imaging Supervisor (IS) serves as a subject matter expert and is responsible for performing and/or overseeing the performance of all technical procedures within their respective modality sections. The responsibilities include coordination of patient scheduling and work flow, managing staffing assignments, providing oversight of operational activities, facilitating clinical research and educational activities, ensuring regulatory and accreditation compliance, participation in the development and achievement of departmental goals, and leads Quality Assurance/Quality Improvement activities. The IS will work with various members...

Job Ref:JR-3199 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$154,100.00 - $173,900.00 per year Overview The Patient Education Nurse Specialist is a key member of the nursing leadership team, responsible for influencing patient education practices to support evidence-based care and achieve quality outcomes. This role involves creating and reviewing specialized, disease-specific, and general multimedia education for patients and caregivers in cancer care and clinical trials. The Specialist ensures the highest quality of educational materials and resources across adult, inpatient, and ambulatory settings at Dana-Farber Cancer Institute (DFCI). Collaborating with various stakeholders, the Specialist brings expertise as a clinician, writer, researcher, consultant, and leader. Located in Boston and the surrounding communities, Dana-Farber Cancer...

Job Ref:JR-3067 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$50,070.00 - $60,730.00 per year Overview Under close supervision, the Clinical Administrative Specialist I provides clinical administrative support to physicians, nurses, and other members of the care team in their clinical practices in support of Dana-Farber Cancer Institute’s mission. This role is a key member of the care team, facilitating real-time communication and providing accurate patient information to clinicians using various communication systems. Following established triage guidelines, the Clinical Administrative Specialist I routes patient and caregiver symptom management questions, general requests, and inquiries to the appropriate team member. The position assumes responsibility for various aspects of care coordination and serves as a...

Job Ref:JR-3135 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Health Info Svs/Records/Coding Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$53,300.00 - $58,200.00 per year Overview The Patient Records Specialist is responsible for the effective coordination and organization of materials required for a new patient visit and established patient visits. Provides administrative support and coordination for aspects of patient care for new and established patients and may flex across multiple disease centers or assist in scheduling tasks. Responsible for also obtaining prior radiation treatment records including DICOMs. Assisting with Front Desk coverage as needed. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We...

Job Ref:JR-3030 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$45,500.00 - $54,400.00 per year Overview This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We...

Job Ref:JR-2948 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$170,000.00 - $182,500.00 per year Overview The Nurse Manager is responsible for day-to-day patient flow and operations in a specific clinical unit. Responsibilities include coordination and supervision of assigned nursing and clinical assistant staff as they provide care to individuals receiving therapy for oncologic and hematologic problems. The Nurse Manager oversees direct patient care, including patient and family education. The Nurse Manager delegates triage of unexpected patients to the charge nurse and will modify nursing assignments, as needed, to meet the needs of patients. The Nurse Manager provides clinical leadership and management and promotes professional growth for self and staff. The Nurse Manager demonstrates systems thinking, response to diversity, collaboration, clinical...

Job Ref:JR-3027 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Part time Work Location:Onsite: occasional remote Salary/Pay Rate:$56,310.00 - $69,930.00 per year Overview This is a part-time role (24 hours per week), with pay based on the scheduled hours. The schedule includes two in-office days, with the third day eligible to be remote if desired. In addition to general administrative support, the position includes coordinating extensive travel for the SVP. The role supports the SVP of Translational Medicine at DFCI and may also provide administrative support to the SVP’s lab as needed. Responsibilities include using Microsoft Office to produce reports, spreadsheets, presentations, and other materials. The position requires knowledge of Institute policies and the ability to interface with senior leadership and a wide range of internal and external stakeholders—including...

Job Ref:JR-2865 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Finance/Accounting Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$61,100.00 - $67,700.00 per year Overview Under direct supervision of Sr Clinical Research Accounts Specialist , the Clinical Research Accounting Specialist I assists with both accounts receivable and accounts payable financial transactions generated from Dana-Farber Cancer Institute clinical research activity. Handles basic issues and problems, and refers more complex issues to higher -level staff. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of...

Job Ref:JR-2814 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Finance/Accounting Employment Type:Full time Work Location:Remote: 100% off site Salary/Pay Rate:$49,700.00 - $59,500.00 per year Overview The Financial Clearance Specialist serves as a patient liaison for pre-service financial clearance at Dana-Farber Cancer Institute (DFCI) and engagement throughout the patient’s financial experience. Reporting to, and under close direction of, the Access & Financial Engagement Supervisor, the Financial Clearance Specialist is responsible for managing all work related to financial clearance of new or prospective patients at DFCI and ongoing authorization for patients with out-of-network/high risk insurance plans. Working in a fast-paced, high-volume, dynamic environment, the Financial Clearance Specialist will demonstrate a strong understanding of payer coverage policies while applying appropriate payer guidelines to all aspects of...

Job Ref:JR-2827 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Research Laboratory Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$53,700.00 - $63,500.00 per year Overview The Research Training Specialist supports student training efforts of the Harvard Cancer Consortium CURE Program, a research training program serving high school and college students which place students in research internships across the HCC network of institutions and partners. The Research Training Specialist coordinates program operations, communications, and student/mentor experience management and serves as an operations lead for recruitment, onboarding and compliance, student support, logistics, systems/data stewardship. This role manages high-volume program administration and provides direct student support, including real-time troubleshooting, coaching, and escalation of concerns. The Specialist is the primary staff member...

Job Ref:JR-2781 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Research Laboratory Employment Type:Full time Work Location:Onsite: occasional remote Salary/Pay Rate:$50,500.00 - $56,700.00 per year Overview The Research Data Specialists will support the clinical research program in the areas of data collection, computing, and database organization. Duties include the examination, synthesis, and evaluation of medical records; the abstraction and recording of pertinent medical information; and the monitoring of patient status. The Clinical Research Data Specialist will be responsible for the collection, management, and quality assurance review of patient clinical data. This position is considering 2026 bachelor’s degree graduates. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-2753 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Health Info Svs/Records/Coding Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$43,800.00 - $51,100.00 per year Overview The Registration Specialist reports to and receives direction from the Manager, Registration and Denial Management and is responsible for registering patients at Dana-Farber Cancer Institute (DFCI). These functions include, but are not limited to, collecting and updating demographic and insurance information, confirming insurance eligibility, verifying benefits, and assisting patients with sign up for Patient Gateway. In addition, the Registration Specialist is responsible for the timely and accurate completion of assigned work queues. This role requires a commitment to service excellence, the ability to work in a fast-paced environment, and a knowledge of the overall financial policies and procedures at DFCI. Located in...

Job Ref:JR-2637 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Medical Billing /Coding Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$41,800.00 - $44,800.00 per year Overview Reporting to the Referral/Authorization Supervisor under direct supervision, the Referral Specialist is responsible for coordinating referral orders for continuation of treatment such as specialty services and diagnostic testing timely and efficiently. The Referral Specialist ensures the patient’s insurance allows them to access services of specialist’s health care provider. These functions include, but are not limited to, obtaining referral and authorizations for patients receiving care at the Dana-Farber Cancer Institute and its partnering facilities, collecting demographic and insurance information, insurance eligibility and benefit verification, where applicable. Located in Boston and the surrounding communities, Dana-Farber...

Job Ref:JR-2697 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Research Laboratory Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$50,500.00 - $56,700.00 per year Overview The Research Data Specialists will support the clinical research program in the areas of data collection, computing, and database organization. Duties include the examination, synthesis, and evaluation of medical records; the abstraction and recording of pertinent medical information; and the monitoring of patient status. The Clinical Research Data Specialist will be responsible for the collection, management, and quality assurance review of patient clinical data. This position is considering 2026 bachelor’s degree graduates. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-2466 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Pharmacy Employment Type:Full time Work Location:Onsite: occasional remote Salary/Pay Rate:$188,400.00 - $200,900.00 per year Overview The Senior Manager, Pharmacy oversees pharmacy operations to ensure high-quality patient care is provided in compliance with regulations, hospital policies, standard operating procedures (SOPs), and best practices. This role is responsible for leading and managing pharmacy department staff, developing and implementing pharmacy services, and collaborating with interdisciplinary teams to optimize medication management. The Senior Manager, Pharmacy plays a key role in strategic planning, quality assurance initiatives, and driving innovations in pharmacy practice to support the Institute’s mission. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient...

Job Ref:JR-1976 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$45,500.00 - $54,400.00 per year Overview This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We...

Job Ref:JR-2335 Location:20 Prospect St, MILFORD, MA 01757 Category:Nursing Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$130,400.00 - $165,300.00 per year Overview The Nurse Manager is responsible for day to day patient flow and clinical operations in a specific clinical unit. Responsibilities include coordination and supervision of assigned nursing and clinical assistant staff as they provide care to individuals receiving therapy for oncologic and hematologic problems. The Nurse Manager will oversee direct patient care, including patient and family education. The Nurse Manager will delegate triage of unexpected patients to the Oncology Nurse Navigator and working collaboratively with the Charge Nurse will modify nursing assignments as needed to meet the needs of patients. The Nurse Manager provides clinical leadership and management, and promotes professional growth for self and staff. The Nurse Manager...

Job Ref:JR-2072 Location:21 27 Burlington Ave, BOSTON, MA 02215 Category:Health Info Svs/Records/Coding Employment Type:Full time Work Location:Remote: 100% off site Salary/Pay Rate:$73,100.00 - $80,700.00 per year Overview Under the direct supervision of the DF/BCC Associate Director, this position is primarily responsible for identifying, registering, and abstracting patients with cancer. This includes reviewing and analyzing hospital records and other medical records for relevant cancer data; determining and classifying demographics, primary site, histology, stage, and treatment on all cancer sites and performing annual patient follow-up as needed. Data collection will meet the standards of the Commission on Cancer of the American College of Surgeons, the Massachusetts State Cancer Registry, the New Hampshire State Cancer Registry, the DF/BCC Cancer Registry, Disease Centers, clinicians, researchers and administrators. Located in Boston and the...

Job Ref:JR-2023 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Nursing Employment Type:Full time Work Location:Onsite: occasional remote Salary/Pay Rate:$113,200.00 - $133,800.00 per year Overview The Professional Development Specialist I (PDSI) is a member of the nursing leadership team. The PDSI is responsible for implementing and evaluating educational programs that support the professional development of nursing staff. This position involves daily interaction with staff to address clinical issues, competency development, and mentoring while ensuring compliance with regulatory standards. The PDSI collaborates with the Professional Development Specialist IIs, Clinical Practice Specialists (CPS), and other multidisciplinary team members. PDSI practice is based on competencies described by the Oncology Nursing Society (ONS) and the Association of Nurses in Professional Development (ANPD). The mission, vision, and values of Dana-Farber...