69 patient service representative jobs found

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Patient Service Representative Job Description: Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned physicians, nurses and other health care providers. Job Description: Essential Responsibilities: Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. Takes complete and accurate information from patients/callers, prioritizing and facilitating communication of information to providers. Prepares schedules, medical records and other documents in accordance with quality standards. Maintains patient confidentiality at all times, whether by...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Division of Pulmonary, Critical Care, & Sleep Medicine at Beth Israel Deaconess Medical Center (BIDMC) has over 40 physicians and nurse practitioners who provide comprehensive care for patients with critical illness, chest, lung/airway conditions, and sleep-related disorders. The division is a teaching practice for Harvard Medical School. The Patient Service Representative is the first point of contact for our patients. They are responsible for answering, triaging, and scheduling all provider appointments that are essential elements of patient care across our distributed campus. This position is located at BIDMC in the Longwood area of Boston, MA. Work schedule is Monday to Friday from 8:30am - 5:00pm. This role may be eligible for a hybrid schedule after 8 months of satisfactory performance. Job Description: Job Summary: Directs patient...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. PATIENT SERVICE REP Job Description: Essential Functions Provide medical and surgical office front desk support to Surgical practice.    Greet patients, collect co-pays, answer telephones, schedule patient appointments and testing, ensure necessary referrals are in place, verify and update patient demographics into electronic health record. Escort patient to exam room for provider during clinic.  Schedule appointments, ancillary testing and surgery Request prior authorizations for medical procedures/diagnostic exams and surgery.  Refer medical questions to appropriate sources (Physician, Manager, or Director.  Prepare end of day cash/copay reports.  Submit billing to our billing vendor with appropriate supporting documentation. Respond to billing companies requests for documentation or...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Directs patient access to the practice by processing a high volume of outgoing calls and/or emails in a dedicated workgroup. Job Description: Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including worker's compensation and auto...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Directs patient access to the practice by processing a high volume of calls and/or emails in a dedicated workgroup. Job Description: Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including worker's compensation and auto liability....

The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public...

Under moderate supervision, the Administrative Specialist II provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist II uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist II may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide...

The HRSC Representative II is responsible for providing resolution to inquiries escalated by the Tier One Representative, and for performing bulk and cyclical administrative tasks and transactional audits related to a specific COE (i.e., Benefits, LOA, systems. etc.) The duties and responsibilities stated are a general summary and not all-inclusive: HRSC provides employee support for HR-related inquiries in a service center environment and process transactions in the Dana Farber Cancer Institute (DFCI) Human Capital Management System (HCMS) and log cases within the customer service management system. The HR Service Center Representative serves as the primary point of contact for employees, managers, and external stakeholders seeking HR-related assistance and support. They are responsible for providing exceptional customer service and accurate information regarding HR policies, procedures, benefits, and employee programs. The ideal candidate is knowledgeable in HR practices,...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Provides administrative support to the outpatient specialty clinics. Verifies insurance eligibility, benefits, referral and authorization requirements for the Clinics. Ensures all exams requiring a Prior Authorization and/or Referral are coordinated through the appropriate insurance provider or intermediary, and documents in electronic medical record. Requires knowledge of CPT codes and ICD-10 codes. Provides administrative support for physicians by answering and screening telephone calls, and taking accurate messages. Schedules patient surgeries, coordinating and communicating with other hospital staff as needed. Types correspondence, manuscripts and documents that may require complex formatting. Checks in patients in CCC as needed. Schedules office appointments and imaging exams as necessary. Manages physician billing as needed.The highest regard...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Per Diem; varied hours/shifts according to operational need Job Description: Duties/Responsibilities: Coordinates care for patients preparing to start treatment including but not limited to: pre-treatment labs, imaging, referrals, venous access placement, treatment plans. Collaborates and communicates professionally with multidisciplinary team including oncologists, radiation oncology, nutrition, social work, spiritual care etc, to provide comprehensive care to our medical oncology patients. Act as a liaison between patients, families, caregivers, and providers to optimize patient outcomes. Act as point of contact between inpatient and outpatient oncology patients to facilitate timely discharge, appropriate outpatient follow-up, pre-treatment education, and act as liaison for oncologists and hospitalists/in-house providers. Establishes and...

Travel Ultrasound Technologist (Sonographer) - Gen/Vascular Company: Fusion Medical Staffing Location: Facility in Jamaica Plain, MA Job Details Fusion Medical Staffing is seeking a skilled Ultrasound Technologist (Sonographer) - Gen/Vascular for a 13-week travel assignment in Jamaica Plain, MA. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: Completion of an accredited Ultrasound Technology program Minimum of one year of recent experience as an Ultrasound Technologist Current BLS Certification (AHA/ARC) Valid Ultrasound license in compliance with state regulations Preferred Qualifications: Current Registered Diagnostic Medical Sonographer Certification (ARDMS) Current ARRT certification in sonography Other certifications or licenses may be required for this position...

Travel Ultrasound Technologist (Sonographer) - Echo/Vascular Company: Fusion Medical Staffing Location: Facility in Springfield, MA Job Details Fusion Medical Staffing is seeking a skilled Ultrasound Technologist (Sonographer) - Echo/Vascular for a 13-week travel assignment in Springfield, MA. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: Completion of an accredited Ultrasound Technology program Minimum of one year of recent experience as an Ultrasound Technologist Current BLS certification (AHA/ARC) Valid Ultrasound license in compliance with state regulations Preferred Qualifications: Current Registered Diagnostic Medical Sonographer certification (ARDMS) Current ARRT certification in Sonography Current credential from Cardiovascular Credentialing International (CCI)...

Travel MRI Tech Company: Fusion Medical Staffing Location: Facility in Boston, MA Job Details Fusion Medical Staffing is seeking a skilled MRI Tech for a 13-week travel assignment in Boston, MA. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: Successful completion of a Radiology program of study with specialization and training in MRI One years' experience as an MRI Tech Valid Radiology/MRI license in compliance with state regulations Current BLS Certification (AHA/ARC) Preferred Qualifications: Current ARRT or equivalent certification Current ARMRIT or equivalent certification Other certifications and licenses may be required for this position Summary: The MRI Technologist operates magnetic resonance imaging (MRI) scanners to produce high-quality 3D images used...

Travel MRI Tech Company: Fusion Medical Staffing Location: Facility in Newton Lower Falls, MA Job Details Fusion Medical Staffing is seeking a skilled MRI Tech for a 14-week travel assignment in Newton Lower Falls, MA. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: Successful completion of a Radiology program of study with specialization and training in MRI One years' experience as an MRI Tech Valid Radiology/MRI license in compliance with state regulations Current BLS Certification (AHA/ARC) Preferred Qualifications: Current ARRT or equivalent certification Current ARMRIT or equivalent certification Other certifications and licenses may be required for this position Summary: The MRI Technologist operates magnetic resonance imaging (MRI) scanners to produce...

Travel MRI Tech Company: Fusion Medical Staffing Location: Facility in Pittsfield, MA Job Details Fusion Medical Staffing is seeking a skilled MRI Tech for a 26-week travel assignment in Pittsfield, MA. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: Successful completion of a Radiology program of study with specialization and training in MRI One years' experience as an MRI Tech Valid Radiology/MRI license in compliance with state regulations Current BLS Certification (AHA/ARC) Preferred Qualifications: Current ARRT or equivalent certification Current ARMRIT or equivalent certification Other certifications and licenses may be required for this position Summary: The MRI Technologist operates magnetic resonance imaging (MRI) scanners to produce high-quality 3D...

Travel Physical Therapist (PT) Company: Fusion Medical Staffing Location: Facility in Swampscott, MA Job Details Fusion Medical Staffing is seeking a skilled Physical Therapist for a 13-week travel assignment in Swampscott, MA. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: Valid Physical Therapy license in compliance with state regulations Current BLS certification (AHA/ARC) Preferred Qualifications: Doctorate degree in physical therapy Physical Therapy experience, but New Grads are welcome to apply Other certifications or licenses may be required for this position Summary: The Physical Therapist evaluates, diagnoses, and treats patients with physical impairments to improve mobility, reduce pain, and enhance quality of life. Working in settings such as hospitals,...

Travel CT Tech Company: Fusion Medical Staffing Location: Facility in Springfield, MA Job Details Fusion Medical Staffing is seeking a skilled CT Tech for a 13-week travel assignment in Springfield, MA. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: One year of recent experience as a CT Technologist Valid Radiology license in compliance with state regulations Current BLS certification (AHA/ARC) Preferred Qualifications: Current ARRT Certification Other certifications and licenses may be required for this position Summary: The CT Tech operates computerized tomography (CT) scanners to produce cross-sectional images of patients' bodies for diagnostic purposes. They prepare patients for the procedure, position patients with considerations for safety and image accuracy,...

Travel Physical Therapist (PT) Company: Fusion Medical Staffing Location: Facility in Swampscott, MA Job Details Fusion Medical Staffing is seeking a skilled Physical Therapist for a 13-week travel assignment in Swampscott, MA. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team. Required Qualifications: Valid Physical Therapy license in compliance with state regulations Current BLS certification (AHA/ARC) Preferred Qualifications: Doctorate degree in physical therapy Physical Therapy experience, but New Grads are welcome to apply Other certifications or licenses may be required for this position Summary: The Physical Therapist evaluates, diagnoses, and treats patients with physical impairments to improve mobility, reduce pain, and enhance quality of life. Working in settings such as hospitals,...