12 patient service rep jobs found

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Directs patient access to the practice by answering, screening and processing a high volume of incoming calls and/or emails in a dedicated call center/workgroup. Job Description: Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. PATIENT SERVICE REP Job Description: Essential Functions Provide medical and surgical office front desk support to Surgical practice.    Greet patients, collect co-pays, answer telephones, schedule patient appointments and testing, ensure necessary referrals are in place, verify and update patient demographics into electronic health record. Escort patient to exam room for provider during clinic.  Schedule appointments, ancillary testing and surgery Request prior authorizations for medical procedures/diagnostic exams and surgery.  Refer medical questions to appropriate sources (Physician, Manager, or Director.  Prepare end of day cash/copay reports.  Submit billing to our billing vendor with appropriate supporting documentation. Respond to billing companies requests for documentation or...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Division of Pulmonary, Critical Care, & Sleep Medicine at Beth Israel Deaconess Medical Center (BIDMC) has over 40 physicians and nurse practitioners who provide comprehensive care for patients with critical illness, chest, lung/airway conditions, and sleep-related disorders. The division is a teaching practice for Harvard Medical School. The Patient Service Representative is the first point of contact for our patients. They are responsible for answering, triaging, and scheduling all provider appointments that are essential elements of patient care across our distributed campus. This position is located at BIDMC in the Longwood area of Boston, MA. Work schedule is Monday to Friday from 8:30am - 5:00pm. This role may be eligible for a hybrid schedule after 8 months of satisfactory performance. Job Description: Job Summary: Directs patient...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated remote call center. Must live in Boston area Job Description: Position is remote after 3 months of onsite training - must live in Boston area Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This is a full-time 30-hour position, 12:00 pm to 6:00pm, Monday-Friday. Job Description: Job Summary: The Reception Desk Rep interacts extensively in person/ via telephone with patients, the public, healthcare providers, support staff and other Medical Center personnel. As a first point of contact when patients arrive into the department, the position requires excellent customers service skills, broad-judgment, independent thinking and problem solving. Additionally the representative follows workflow and company guidelines, and is responsible for scheduling appointments and updating demographic and correct billing/insurance information. Essential Responsibilities: Answers, screens, and processes incoming calls in a professional manner. Directs patient access to the department by greeting, scheduling, checking in, and canceling patients...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Reception Desk Representative will support the Radiology Department at Beth Israel Deaconess Medical Center in Boston, MA. This is a per diem job opportunity. Job Description: The Reception Desk Rep interacts extensively in person/ via telephone with patients, the public, healthcare providers, support staff and other Medical Center personnel. As a first point of contact when patients arrive into the department, the position requires excellent customers service skills, broad-judgment, independent thinking and problem solving. Additionally the representative follows workflow and company guidelines, and is responsible for scheduling appointments and updating demographic and correct billing/insurance information. Essential Responsibilities: Answers, screens, and processes incoming calls in a professional manner. Directs patient access to the...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: The Reception Desk Rep interacts extensively in person/ via telephone with patients, the public, healthcare providers, support staff and other Medical Center personnel. As a first point of contact when patients arrive into the department, the position requires excellent customers service skills, broad-judgment, independent thinking and problem solving. Additionally the representative follows workflow and company guidelines, and is responsible for scheduling appointments and updating demographic and correct billing/insurance information. Job Description: Essential Responsibilities: Answers, screens, and processes incoming calls in a professional manner. Directs patient access to the department by greeting, scheduling, checking in, and canceling patients appointments for a multiple providers. Utilizes and adheres to department and...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Full-time Position Job Description: Job Summary: The Reception Desk Rep interacts extensively in person/ via telephone with patients, the public, healthcare providers, support staff and other Medical Center personnel. As a first point of contact when patients arrive into the department, the position requires excellent customers service skills, broad-judgment, independent thinking and problem solving. Additionally the representative follows workflow and company guidelines, and is responsible for scheduling appointments and updating demographic and correct billing/insurance information. Essential Responsibilities: Answers, screens, and processes incoming calls in a professional manner. Directs patient access to the department by greeting, scheduling, checking in, and canceling patients appointments for a multiple providers. Utilizes and adheres to...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Patient Access Rep for Outpatient and Emergency departments. Job Description: Essential Duties & Responsibilities including but not limited to: Registration: 1. Registers patients presenting for visits. Explains the registration process to patients and responds to patient questions. 2. Processes patient co-payments, co-insurance, deductibles, and balances due. Safeguards cash, checks and receipts and reconciles cash drawer at the end of each business day. Assists patients with Kiosk check-in as needed. 3. Completes the Medicare Secondary Payer Questionnaire for each patient and adjusts patient coverage based on results. 4. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: ESSENTIAL RESPONSIBLITIES INCLUDING BUT NOT LIMITED TO: 1.    Assist physician with all administrative aspects of patient care.  Assume responsibility for scheduling specialist appointments as well as radiology and other appointments at the NEBH and other facilities.  Ensure that requisitions are appropriately completed.  Obtain prior authorization for radiology procedures and prior approval for prescriptions as required by insurers.  Prepare insurance forms and respond to requests for medical information. Complete non-clinical portion of forms for pre-operative evaluations, school and job exams and other forms as requested, and transmit complete forms to appropriate person or agency.  Obtain lab results and other pertinent medical data from a variety of sources both within and outside of the hospital. Contact other...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Directs patient access to the practice by processing a high volume of calls and/or emails in a dedicated workgroup. Job Description: Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including worker's compensation and auto liability....