Dana-Farber Cancer Institute
Attleboro, MA
Job Ref:JR-3366
Location:20 O'Neil Blvd,
Attleboro,
MA 02730
Category:Administration Support/Customer Service
Employment Type:Full time
Work Location:Onsite: 100% onsite
Salary/Pay Rate:$45,000.00 - $50,100.00 per year
Overview
The Attleboro location is looking to fill a Patient Representative II role for a July start date. The Patient Representative II (PRII) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PRII supports scheduling and assists with training of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and servs as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for...