8 member services representative jobs found

Job Ref:JR-2937 Location:22 Patriot Place, FOXBOROUGH, MA 02035 Category:Operations Employment Type:Per Diem Work Location:Onsite: 100% onsite Salary/Pay Rate:$49,400.00 - $55,800.00 per year Overview This is a Per Diem position. 16-24 hours/week; can increase depending on coverage needs. The Practice Coordinator/Patient Representative II provides superior customer service to all patients, family members, physicians, and staff. The Practice Coordinator/Patient Representative (PC/PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI) and is critical to a patient’s experience and their entry into the DFCI system. The Practice Coordinator/Patient Representative will provide check-in and check-out services, update patient information, answer non-clinical patient questions, and assist patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The PC/PR may also assist...

Job Ref:JR-2934 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-2895 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-2637 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Medical Billing /Coding Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$41,800.00 - $44,800.00 per year Overview Reporting to the Referral/Authorization Supervisor under direct supervision, the Referral Specialist is responsible for coordinating referral orders for continuation of treatment such as specialty services and diagnostic testing timely and efficiently. The Referral Specialist ensures the patient’s insurance allows them to access services of specialist’s health care provider. These functions include, but are not limited to, obtaining referral and authorizations for patients receiving care at the Dana-Farber Cancer Institute and its partnering facilities, collecting demographic and insurance information, insurance eligibility and benefit verification, where applicable. Located in Boston and the surrounding communities, Dana-Farber...

Job Ref:JR-2570 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-2054 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$124,300.00 - $137,300.00 per year Overview The Nursing Workforce Program Manager leads and coordinates nursing workforce initiatives that strengthen recruitment, pipeline development, and retention through strategy, data-driven execution, and cross-functional partnership. The role serves as a key liaison between Nursing and Talent Acquisition, providing nursing subject-matter expertise to calibrate screening criteria and routinely review applicant pools/resumes to ensure qualified candidates are advanced. The position supports high-quality selection practices by guiding nursing leaders on interviewing standards, consistent evaluation processes, and candidate experience. The role also partners closely with Marketing and Communications, HR, and Nursing and Patient Care Services (NPCS)...

Job Ref:JR-922 Location:21 27 Burlington Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Boston Job Posting Location Salary/Pay Rate:$96,900.00 - $111,000.00 per year Overview The Research Informatics Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of the Client Services Team is to support the operations of the research program at Dana-Farber/Harvard Cancer Center, including but not limited to clinical trial management, grant development, intellectual property management, and biospecimen banking.Incumbent will work on medium to large sized projects, to design, develop, implement, and support the overall support of...

Job Ref:JR-255 Location:450 Brookline Ave, BOSTON, MA 02215 Category:IT/Informatics Employment Type:Full time Work Location:Boston Job Posting Location Salary/Pay Rate:$87,000.00 - $100,400.00 per year Overview Within the Computational and AI Services team within the Informatics & Analytics department, the System Administrator - Storage Management will serve the Dana-Farber Cancer Institute (DFCI) and its patients by providing computing services and assistance to faculty and research staff. The position is part of a specialized group of highly skilled engineers and administrators closely engaged with the research departments, bringing practical hands-on computer expertise, HPC and storage expertise, and cloud operational support to cutting edge bio-medical research. The successful candidate's responsibilities will include active monitoring and fast response to help desk requests such as to ensure high system availability to all users with...