35 customer service representative jobs found

Overview The Orthopaedic Center is looking for a highly motivated Call Center Specialist. This opening is a full-time position averaging 40 hours per week. The Call Center Specialist will answer a high volume of incoming phone calls to the call center in a timely manner. Ability to communicate professionally, both oral and written for clear, legible messages. Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming/outcoming callers. Direct calls appropriately by transferring and/or taking detailed messages. Schedule appointments according to physician profiles. Some insurance/billing. Assist with any other task assigned. The Call Center Specialist must be able to communicate effectively with patients, TOC physicians and staff. Qualifications Education required: HS/GED Experience: Multi-lined phone experience preferred. Customer Service Representative experience preferred....

Overview The Orthopaedic Center is looking for a highly motivated Call Center Specialist. This opening is a full-time position averaging 40 hours per week. The Call Center Specialist will answer a high volume of incoming phone calls to the call center in a timely manner. Ability to communicate professionally, both oral and written for clear, legible messages. Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming/outcoming callers. Direct calls appropriately by transferring and/or taking detailed messages. Schedule appointments according to physician profiles. Some insurance/billing. Assist with any other task assigned. The Call Center Specialist must be able to communicate effectively with patients, TOC physicians and staff. Qualifications Education required: HS/GED Experience: Multi-lined phone experience preferred. Customer Service Representative experience preferred....

Overview The Orthopaedic Center is looking for a highly motivated Therapy Scheduler Floater based out of our Huntsville office. This opening is a full-time position averaging 40 hours per week. The Therapy Scheduler will perform an array of duties including greeting and assisting with check-in and check-out duties of all patients presenting for appointments, scheduling patients in person and via telephone, verifying insurance eligibility, collecting payments, and any other task assigned. The Therapy Scheduler must be able to communicate effectively with patients, TOC physicians and staff. Qualifications Education required: HS/GED Experience: Customer Service Representative experience preferred Additional Skills/Abilities: Ability to work under pressure, multitask and meet deadlines Outstanding organizational, time management and writing skills Ability to speak clearly and concisely Knowledge of data...

Overview The Orthopaedic Center is looking for a highly motivated Registration Team Lead. This opening is a full-time position averaging 40 hours per week. The Registration Lead will perform an array of tasks such as greeting and assisting with check-in duties of all patients presenting for an appointment, as well as check out patients to include scheduling appointments and collecting co-payments. The Registration Lead must have the ability to supervise staff. The Registration Lead will assist other offices with coverage issues when needed, as well as any other duties assigned. The Registration Leadmust be able to communicate effectively with patients, TOC physicians and staff. Qualifications Education required: HS/GED Experience: Customer Service Representative experience preferred Additional Skills/Abilities: Ability to work under pressure, multitask and meet deadlines Outstanding organizational, time...

Overview The Orthopaedic Center is looking for a highly motivated Registration Clerk. This opening is a full-time position averaging 40 hours per week. The Registration Clerk will perform an array of tasks such as greeting and assisting with check-in duties of all patients presenting for an appointment, as well as check out patients to include scheduling appointments and collecting co-payments. The Registration Clerk will assist other offices with coverage issues when needed, as well as any other duties assigned. The Registration Clerk must be able to communicate effectively with patients, TOC physicians and staff. Qualifications Education required: HS/GED Experience: Customer Service Representative experience preferred Additional Skills/Abilities: Ability to work under pressure, multitask and meet deadlines Outstanding organizational, time management and writing skills Ability to speak clearly and...

Overview The Orthopaedic Center is looking for a highly motivated Therapy Scheduler for our Huntsville office. This opening is a full-time position averaging 40 hours per week. The Therapy Scheduler will perform an array of duties including greeting and assisting with check-in and check-out duties of all patients presenting for appointments, scheduling patients in person and via telephone, verifying insurance eligibility, collecting payments, and any other task assigned. The Therapy Scheduler must be able to communicate effectively with patients, TOC physicians and staff. Qualifications Education required: HS/GED Experience: Customer Service Representative experience preferred Additional Skills/Abilities: Ability to work under pressure, multitask and meet deadlines Outstanding organizational, time management and writing skills Ability to speak clearly and concisely Knowledge of data entry and Excel...

Overview The Orthopaedic Center is looking for a highly motivated Therapy Scheduler Team Lead. This opening is a full-time position averaging 40 hours per week. The Therapy Scheduler Team Lead will be responsible for responsible for training new employees across TOC Therapy clinics throughout North Alabama, while also serving as a floater scheduler when training is not the primary priority. Provide comprehensive training on patient registration and demographic entry, in-person and telephone scheduling, scanning and uploading registration documentation into electronic medical records (EMRs), verifying insurance eligibility, operating applicable systems, collecting payments, maintaining petty cash drawers, and preparing bank deposits. This role requires the ability to work effectively under pressure, maintain a friendly and professional demeanor, demonstrate flexibility and open availability, and reliably travel between TOC Therapy clinic locations....

Overview The Orthopaedic Center is looking for a highly motivated Registration Clerk for our Guntersville, AL location. This opening is a full-time position averaging 40 hours per week. The Registration Clerk will perform an array of tasks such as greeting and assisting with check-in duties of all patients presenting for an appointment, as well as check out patients to include scheduling appointments and collecting co-payments. The Registration Clerk will assist other offices with coverage issues when needed, as well as any other duties assigned. The Registration Clerk must be able to communicate effectively with patients, TOC physicians and staff. Qualifications Education required: HS/GED Experience: Customer Service Representative experience preferred Additional Skills/Abilities: Ability to work under pressure, multitask and meet deadlines Outstanding organizational, time management and writing skills...

Overview The Orthopaedic Center is looking for a highly motivated Registration Clerk. This opening is a full-time position averaging 40 hours per week. The Registration Clerk will perform an array of tasks such as greeting and assisting with check-in duties of all patients presenting for an appointment as well as check out patients to include scheduling appointments and collecting co-payments. The Registration Clerk will assist other offices with coverage issues when needed, as well as any other duties assigned. The Registration Clerk must be able to communicate effectively with patients, TOC physicians and staff. Qualifications Education Required: High School Diploma or GED required Education Preferred: License, Certification and/or Registration: Experience: Customer Service Representative experience preferred Additional Skills/Abilities: Ability to work under pressure, multitask and meet deadlines...

Overview Under the direct supervision of the Lab Administrative Director, Pre-Analytical Manager and Reference Laboratory Supervisor, the Client Services Representative is responsible for daily interaction with Huntsville Hospital Reference Laboratory clients, In-house clinical staff and Laboratory technical staff regarding lab testing for all patient types.  Our client services department routinely responds to telephone inquiries regarding specimen or testing requirements, test result status, courier services and results reporting issues.  Client services staff are also responsible for working cooperatively with a variety of customers to ensure complete and accurate documentation related to lab orders and diagnosis code information.  Client services have a support role for the on-going laboratory marketing plans and programs.  The client services representative must maintain close coordination with the Laboratory Marketing department....

Posting Description We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love. JOB SUMMARY The Admission & Discharge Specialist at North Mississippi Health Services is responsible for managing patient admission and discharge activities, including serving as a welcoming and professional representative, collecting necessary patient information and payments, supporting patient scheduling, and maintaining area supply stock. This role operates under the guidance of the area Supervisor/Team Lead and utilizes excellent communication and organizational skills to engage positively and effectively with patients, maintain accurate records, utilize systems to manage schedule and activities, and support claims and billing...

Overview The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position.   Position Summary:  A Clinic Assistant Offsite is placed inside a physician practice to collect and register lab specimens, schedule and pre-authorize diagnostic testing, and act as a general liaison to MMC.  Their daily routine varies depending on the needs of the practice. They collect lab specimens, register them, and prepare them for transport to MMC for processing to the specifications outlined in the laboratory policies and procedures.   They ensue that diagnostic testing is ordered to the provider and patient’s preference and according to the guidelines set by the department and Central Scheduling. They also ensure that results reach the provider whether it be via EMR or fax....

Overview The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position.   Position Summary:  A Clinic Assistant Offsite is placed inside a physician practice to collect and register lab specimens, schedule and pre-authorize diagnostic testing, and act as a general liaison to MMC.  Their daily routine varies depending on the needs of the practice. They collect lab specimens, register them, and prepare them for transport to MMC for processing to the specifications outlined in the laboratory policies and procedures.   They ensue that diagnostic testing is ordered to the provider and patient’s preference and according to the guidelines set by the department and Central Scheduling. They also ensure that results reach the provider whether it be via EMR or fax....

Overview The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position.   Position Summary:  A Clinic Assistant Offsite is placed inside a physician practice to collect and register lab specimens, schedule and pre-authorize diagnostic testing, and act as a general liaison to MMC.  Their daily routine varies depending on the needs of the practice. They collect lab specimens, register them, and prepare them for transport to MMC for processing to the specifications outlined in the laboratory policies and procedures.   They ensue that diagnostic testing is ordered to the provider and patient’s preference and according to the guidelines set by the department and Central Scheduling. They also ensure that results reach the provider whether it be via EMR or fax....

Posting Description We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love. JOB SUMMARY The Production Worker at North Mississippi Health Services is responsible for supporting all food service roles and needs to provide timely, safe, and quality food service. This includes food preparation, food merchandising, trayline management, inventory management, cash register management, and sanitation. This role engages strong communication and organizational skills to interface effectively internally and externally, to complete tasks with efficient use of time, budget, and resources, and to fulfill department operational activities and needs while ensuring a safe, compliant, and quality food service experience. JOB...

Posting Description We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love. JOB SUMMARY The Admission & Discharge Specialist at North Mississippi Health Services is responsible for managing patient admission and discharge activities, including serving as a welcoming and professional representative, collecting necessary patient information and payments, supporting patient scheduling, and maintaining area supply stock. This role operates under the guidance of the area Supervisor/Team Lead and utilizes excellent communication and organizational skills to engage positively and effectively with patients, maintain accurate records, utilize systems to manage schedule and activities, and support claims and billing...

Posting Description We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love. JOB SUMMARY The Technician - Therapeutic Spa at North Mississippi Health Services is responsible for delivering excellent customer service while performing specialized spa treatments in accordance with established policies and standards. This role involves ensuring client safety and well-being, maintaining accurate documentation, and exhibiting strong interpersonal skills. The technician must possess relevant certifications, demonstrate effective problem-solving abilities, and serve as a professional representative of the Wellness Center, interacting closely with clients and conveying a high level of care and professionalism. JOB...

Posting Description We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love. JOB SUMMARY The Production Worker at North Mississippi Health Services is responsible for supporting all food service roles and needs to provide timely, safe, and quality food service. This includes food preparation, food merchandising, trayline management, inventory management, cash register management, and sanitation. This role engages strong communication and organizational skills to interface effectively internally and externally, to complete tasks with efficient use of time, budget, and resources, and to fulfill department operational activities and needs while ensuring a safe, compliant, and quality food service experience. JOB...

Overview Answers telephones, greeting all callers in a professional manner. Responsible for facilitating referral to area physicians, hospitals and community services. Listens to requests from patients or customers and accurately dispatches requests and information to the appropriate persons. Accurately communicates and dispatches Emergency Codes utilizing the Aionex Focus system. Promptly and accurately initiates offline procedures when indicated. Responsibilities include maintaining equipment, activity logs and checklists. Answers multiple incoming telephone lines to the hospital switchboard. Obtains necessary information and transfers calls to correct department or patient room extension. Provides information to callers as appropriate Qualifications Minimum Knowledge, Skills and Experience required: Education: High School/GED required. Experience: Previous experience in customer service, receptionist or a dispatch...

Overview Answers telephones, greeting all callers in a professional manner. Responsible for facilitating referral to area physicians, hospitals and community services. Listens to requests from patients or customers and accurately dispatches requests and information to the appropriate persons. Accurately communicates and dispatches Emergency Codes utilizing the Aionex Focus system. Promptly and accurately initiates offline procedures when indicated. Responsibilities include maintaining equipment, activity logs and checklists. Answers multiple incoming telephone lines to the hospital switchboard. Obtains necessary information and transfers calls to correct department or patient room extension. Provides information to callers as appropriate Qualifications Minimum Knowledge, Skills and Experience required: Education: High School/GED required. Experience: Previous experience in customer service, receptionist or a dispatch...