10 clinical support representative jobs found

Job Ref:JR-3027 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Part time Work Location:Onsite: occasional remote Salary/Pay Rate:$56,310.00 - $69,930.00 per year Overview This is a part-time role (24 hours per week), with pay based on the scheduled hours. The schedule includes two in-office days, with the third day eligible to be remote if desired. In addition to general administrative support, the position includes coordinating extensive travel for the SVP. The role supports the SVP of Translational Medicine at DFCI and may also provide administrative support to the SVP’s lab as needed. Responsibilities include using Microsoft Office to produce reports, spreadsheets, presentations, and other materials. The position requires knowledge of Institute policies and the ability to interface with senior leadership and a wide range of internal and external stakeholders—including...

Job Ref:JR-2937 Location:22 Patriot Place, FOXBOROUGH, MA 02035 Category:Operations Employment Type:Per Diem Work Location:Onsite: 100% onsite Salary/Pay Rate:$49,400.00 - $55,800.00 per year Overview This is a Per Diem position. 16-24 hours/week; can increase depending on coverage needs. The Practice Coordinator/Patient Representative II provides superior customer service to all patients, family members, physicians, and staff. The Practice Coordinator/Patient Representative (PC/PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI) and is critical to a patient’s experience and their entry into the DFCI system. The Practice Coordinator/Patient Representative will provide check-in and check-out services, update patient information, answer non-clinical patient questions, and assist patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The PC/PR may also assist...

Job Ref:JR-2934 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-2895 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-2570 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-2478 Location:5 Branch St, METHUEN, MA 01844 Category:Pharmacy Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$75,296.00 - $83,959.20 per year Overview The Pharmacy Care Coordinator II is responsible for acting as the patient’s advocate to ensure that the prescribed drug therapy and pharmacy care plan are followed as prescribed and meet the medical, social, and personal needs of the patient. The Pharmacy Care Coordinator II assists the patient by coordinating their prescribed pharmacy care with the patient’s health care providers, payers, and other health related resources to ensure successful drug therapy outcomes and demonstrate value to patients, healthcare providers and payers.Additionally, the Pharmacy Care Coordinator II will assist by serving on and supporting the needs of the Quality and Clinical Management Committee (QCMC) for the specialty pharmacy and assist the onboarding and training of...

Job Ref:JR-2408 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-1891 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Quality/Risk Management/Patient Safety Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$41,200.00 - $46,500.00 per year Overview The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI). As the first point of contact, this role is critical to a patient’s experience and their entry into the DFCI system. PRs provide call center and administrative support for aspects of patient care within the Dana-Farber Welcome Center. PRs work in a call center environment in conjunction with their supervisor and other PRs. They work as a team to problem-solve and collaborate with the goal of providing an excellent patient experience. The PR role is essential to Institute operations, simultaneously working with multiple disease centers and serving as the primary triage point for connecting patients with the...

Job Ref:JR-1498 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$115,000.00 - $130,900.00 per year Overview The Research Informatics Operations (RIO) team is looking for a seasoned business analyst to coordinate, manage, lead and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Senior Business Analyst will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of the Client Services Team is to support the operations of the research program at Dana-Farber/Harvard Cancer Center (DF/HCC), including but not limited to clinical trial management, grant development, intellectual property management, and biospecimen banking. The incumbent will participate in the design, development, implementation, and support of the overall support of the research...

Job Ref:JR-922 Location:21 27 Burlington Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Boston Job Posting Location Salary/Pay Rate:$96,900.00 - $111,000.00 per year Overview The Research Informatics Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of the Client Services Team is to support the operations of the research program at Dana-Farber/Harvard Cancer Center, including but not limited to clinical trial management, grant development, intellectual property management, and biospecimen banking.Incumbent will work on medium to large sized projects, to design, develop, implement, and support the overall support of...