25 clinical services manager jobs found

Job Ref:JR-5194 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Quality/Risk Management/Patient Safety Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$96,500.00 - $109,100.00 per year Overview Reporting to the Manager of Prior Authorization, the Prior Authorization Supervisor is responsible for managing the operational workflows and staff obtaining drug and laboratory procedure prior authorizations from third-party payers. This work will primarily address on-/off-label drugs and molecular pathology procedures provided in the outpatient hospital setting. A key focus of the Prior Authorization Supervisor will be to apply appropriate medical knowledge to all functions of the prior authorization work. He/She will oversee and ensure staff applies appropriate medical knowledge and training. The Prior Authorization Supervisor will assist with prior authorization medical necessity inquiries, with a primary...

Job Ref:JR-5255 Location:21 27 Burlington Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$220,300.00 - $250,100.00 per year Overview Reporting to the AVP, Enterprise Infrastructure and Operations, the Senior Director of Infrastructure Solutions is a strategic leadership role responsible for bridging the gap between business needs and the execution of technical infrastructure in collaboration with various stakeholders and vendors. This role will lead a high-performing team of Technical Analysts and Architects who design and document requirements for network, cloud, identity & access, and hosting services regarding outsourced IT services and administer and manage in-sourced products and solutions. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are...

Job Ref:JR-5199 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$45,500.00 - $54,400.00 per year Overview Reporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic setting, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-5159 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Clinical Research Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$76,910.00 - $85,295.00 per year Overview The Clinical Research Project Manager I is responsible for the day-to-day coordination and management of clinical trial activities, primarily focusing on multi-center, PI-initiated trials. They ensure trial and site startup coordination, train site research staff, handle regulatory submissions, track safety events, and communicate with regulatory authorities. Reporting to disease group managers and/or Clinical Trials Office (CTO) leadership the Clinical Research Project Manager I identifies project plan variances and develops contingency plans to maintain project milestones. They may also oversee operational and training aspects of the EPIC/OnCore application, working closely with faculty, staff, and stakeholders to develop...

Job Ref:JR-4497 Location:20 O'Neil Blvd, Attleboro, MA 02730 Category:Operations Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$66,100.00 - $77,100.00 per year Overview Reporting to the Operations Director, the Practice Coordinator Lead oversees daily administrative and scheduling operations to support efficient patient access, quality service, and smooth clinic workflow. This role serves as a key resource for front-end practice functions, including patient check-in and check-out, provider scheduling, ancillary coordination, referral and authorization support, and medical record-related processes. The Lead monitors patient flow, clinic utilization, and daily operational tasks to help ensure adherence to scheduling guidelines, standard operating procedures, and compliance requirements. Working closely with clinical and operational leadership, the Practice Coordinator Lead supports process improvement initiatives,...

Job Ref:JR-4928 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$45,500.00 - $54,400.00 per year Overview Reporting to the Practice Manager, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic setting, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-4125 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$57,500.00 - $65,000.00 per year Overview Reporting to the Practice Director, this mission critical position is responsible for administrative tasks that occur on a clinic floor including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. Enjoys working in a busy clinic setting, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-3703 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$47,200.00 - $53,300.00 per year Overview Fully On-Site: Hours: Monday - Friday 8:30AM - 5:00PM Reporting to the Practice Manager, this mission critical position is responsible for departmental administrative tasks and the review of complex patient appointment sets and associated lab work. The Lab Services Coordinator (LSC) works in a busy environment with a high patient volume, managing complex tasks while balancing multiple real-time priorities, and, when appropriate, acting as the escalation point for issues presenting at main reception. The LSC is an ambassador of the DFCI patient experience while efficiently managing the patient check-in process; uploading outside imaging into Epic, being responsible for offering exemplary customer service and resolving and...

Job Ref:JR-4629 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Clinical Research Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$76,910.00 - $85,295.00 per year Overview The Clinical Research Project Manager is responsible for the day-to-day coordination and management of Breast Oncology clinical trial activities, primarily focusing on multi-center, PI-initiated trials. They ensure trial and site startup coordination, train site research staff, handle regulatory submissions, track safety events, and communicate with regulatory authorities. Reporting to faculty, research and/or disease group managers, and/or Clinical Trials Office (CTO) leadership, the Clinical Research Project Manager I identifies project plan variances and develops contingency plans to maintain project milestones. They may also oversee operational and training aspects of the EPIC/OnCore application, working closely with faculty, staff, and...

Job Ref:JR-4638 Location:5 Branch St, METHUEN, MA 01844 Category:Pharmacy Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$75,296.00 - $83,959.20 per year Overview The Pharmacy Care Coordinator II is responsible for acting as the patient’s advocate to ensure that the prescribed drug therapy and pharmacy care plan are followed as prescribed and meet the medical, social, and personal needs of the patient. The Pharmacy Care Coordinator II assists the patient by coordinating their prescribed pharmacy care with the patient’s health care providers, payers, and other health related resources to ensure successful drug therapy outcomes and demonstrate value to patients, healthcare providers and payers. Additionally, the Pharmacy Care Coordinator II will assist by serving on and supporting the needs of the Quality and Clinical Management Committee (QCMC) for the specialty pharmacy and assist the onboarding and training of...

Job Ref:JR-4541 Location:300 Boylston St, CHESTNUT HILL, MA 02459 Category:Imaging Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$57,000.00 - $64,400.00 per year Overview Under the direction of the Manager and Supervisor of Imaging Support Services, this mission critical position is responsible for departmental administrative tasks, such as patient reception duties, organizing necessary materials for the patient’s imaging procedure, review of complex patient appointment sets, ordering lab work and additional tests associated with imaging procedures. The Imaging Services Coordinator (ISC) works in a busy environment with a high patient volume, managing complex tasks while balancing multiple real-time priorities, and, when appropriate, acting as the escalation point for issues presenting at main reception. The ISC is an ambassador of the DFCI patient experience while efficiently managing the patient check-in process;...

Job Ref:JR-3838 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$90,400.00 - $100,700.00 per year Overview Under the general guidance from the Laboratory Operations Manager, the Program Manager for Point of Care, Laboratory Safety, and Special Projects is responsible for the overall laboratory system services with regulations and quality standards and guidance including, but not limited to, the federal government and the state Department of Public Health (DPH) compliance requirements associated with the Clinical Laboratory Improvement Act (CLIA) and The Joint Commission (TJC) and College of American Pathologists (when applicable), Clinical Laboratory Standards Institute (CLSI) best practices, Center for Medicare and Medicaid Services (CMS) compliance, Occupational Safety and Health Act (OSHA) standards, and the privacy and confidentiality requirements of the...

Job Ref:JR-4426 Location:300 Mount Auburn St, Cambridge, MA 02138 Category:Nursing Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$170,000.00 - $182,500.00 per year Overview The Nurse Manager is responsible for day-to-day patient flow and operations in a specific clinical unit. Responsibilities include coordination and supervision of assigned nursing and clinical assistant staff as they provide care to individuals receiving therapy for oncologic and hematologic problems. The Nurse Manager oversees direct patient care, including patient and family education. The Nurse Manager delegates triage of unexpected patients to the charge nurse and will modify nursing assignments, as needed, to meet the needs of patients. The Nurse Manager provides clinical leadership and management and promotes professional growth for self and staff. The Nurse Manager demonstrates systems thinking, response to diversity, collaboration, clinical...

Job Ref:JR-3674 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Quality/Risk Management/Patient Safety Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$120,100.00 - $138,200.00 per year Overview Under the direction of the Director of Patient Safety & Risk Management, the Risk Manager is a member of the Patient Safety & Risk Management team of the Dana-Farber Cancer Institute’s (DFCI) Quality and Patient Safety (QPS) Department is responsible for identification, evaluation, and mitigation of risk at DFCI, including outpatient clinics at DFCI-Longwood, all DFCI Network locations, and the DFCI inpatient hospital. Provides leadership in risk management by promoting the highest level of quality care to the patients, ensuring regulatory compliance and mitigating malpractice risk through loss prevention. Plays an integral role in regulatory and accreditation readiness by assisting with the...

Job Ref:JR-4039 Location:101 Columbian St, SOUTH WEYMOUTH, MA 02190 Category:Nursing Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$130,400.00 - $165,300.00 per year Overview The Nurse Manager is responsible for day to day patient flow and clinical operations in a specific clinical unit. Responsibilities include coordination and supervision of assigned nursing and clinical assistant staff as they provide care to individuals receiving therapy for oncologic and hematologic problems. The Nurse Manager will oversee direct patient care, including patient and family education. The Nurse Manager will delegate triage of unexpected patients to the Oncology Nurse Navigator and working collaboratively with the Charge Nurse will modify nursing assignments as needed to meet the needs of patients. The Nurse Manager provides clinical leadership and management, and promotes professional growth for self and staff. The Nurse Manager...

Job Ref:JR-1689 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Imaging Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$41,900.00 - $46,600.00 per year Overview POSITION SUMMARY: Reporting to the Imaging Support Services Manager, this mission critical position is responsible for data logistics activities involved in the electronic management, retrieval, and transmittal of imaging data sets. The Image Data Associate (IDA) works in a busy environment with a high patient volume, managing complex technical tasks while balancing multiple real-time priorities, being responsible for offering exemplary customer service and resolving and triaging issues presented during both face-to-face or telephone interactions. This position includes the data retrieval and transmission from electronic software applications, quality control, acting as the escalation point for issues presented by remote uploading stations, and...

Job Ref:JR-3439 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Finance/Accounting Employment Type:Full time Work Location:Remote: 100% off site Salary/Pay Rate:$177,500.00 - $205,500.00 per year Overview Reporting to the Senior Director of Financial Planning, the Director, Revenue and Reimbursement directs the day-to-day operations of the Revenue and Reimbursement area, including the administration of more than $3B of Patient Revenue, the filing of DFCI’s Medicare and State cost reports including the management of their associated governmental audits, the strategic decision-making regarding the valuation of balance sheet reserves such as 3rd party liabilities, provision for bad debt, and health safety net, and providing timely and accurate reporting and analyses to Senior Management on reimbursement and other finance related activities and outcomes. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a...

Job Ref:JR-3177 Location:21 27 Burlington Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$90,900.00 - $101,800.00 per year Overview The Application Analyst II handles more complex application issues and participates in project implementations and upgrades. They analyze business requirements, design solutions, and ensure changes align with organizational objectives. This role provides guidance to junior analysts and contributes to process improvements and system optimization. The analyst serves as a key resource for IT and business teams, supporting effective application use and performance. This Application Analyst II position reports to the Senior Manager, Digital Consulting Services within IS Strategic Planning & Performance (SPP) at Dana-Farber Cancer Institute and sits on the Collaboration & Productivity Tools (CPT) team, which supports a portfolio of solutions...

Job Ref:JR-3176 Location:21 27 Burlington Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$90,900.00 - $101,800.00 per year Overview The Application Analyst II handles more complex application issues and participates in project implementations and upgrades. They analyze business requirements, design solutions, and ensure changes align with organizational objectives. This role provides guidance to junior analysts and contributes to process improvements and system optimization. The analyst serves as a key resource for IT and business teams, supporting effective application use and performance. This Application Analyst II position reports to the Senior Manager, Digital Consulting Services within IS Strategic Planning & Performance (SPP) at Dana-Farber Cancer Institute and sits on the Collaboration & Productivity Tools (CPT) team, which supports a portfolio of solutions...

Job Ref:JR-2948 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$170,000.00 - $182,500.00 per year Overview The Nurse Manager is responsible for day-to-day patient flow and operations in a specific clinical unit. Responsibilities include coordination and supervision of assigned nursing and clinical assistant staff as they provide care to individuals receiving therapy for oncologic and hematologic problems. The Nurse Manager oversees direct patient care, including patient and family education. The Nurse Manager delegates triage of unexpected patients to the charge nurse and will modify nursing assignments, as needed, to meet the needs of patients. The Nurse Manager provides clinical leadership and management and promotes professional growth for self and staff. The Nurse Manager demonstrates systems thinking, response to diversity, collaboration, clinical...