44 clinical liaison jobs found

Job Ref:JR-1544 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$61,600.00 - $68,400.00 per year Overview Established in January 2023, Dana-Farber Cancer Institute’s Supportive Oncology Access & Resilience (SOAR) program aims to place Dana-Farber at the forefront of efforts to reduce disparities in cancer outcomes for historically marginalized groups locally by enhancing access to mental health and palliative care services. Supportive Oncology Patient Navigators are part of the Supportive Oncology Department at Dana-Farber. They will work with oncology patients to educate and assist in serious illness care. They will assess for unmet psychosocial and palliative care needs of these patients. The Supportive Oncology Patient Navigator will also address barriers to care and treatment engagement, support communication...

Job Ref:JR-3514 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$45,500.00 - $54,400.00 per year Overview This position is responsible for all aspects of new patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are...

Job Ref:JR-3515 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Per Diem Work Location:Remote: occasional onsite Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-3611 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$45,500.00 - $54,400.00 per year Overview This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We...

Job Ref:JR-3629 Location:21 27 Burlington Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$74,500.00 - $89,300.00 per year Overview The Research Informatics Operations (RIO) team is looking for an enthusiastic Business Analyst to coordinate and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst I will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of the Client Services Team is to support the operations of the research program at Harvard Cancer Consortium, including but not limited to clinical trial management, grant development, intellectual property management, and biospecimen banking. Incumbent will assist more experienced staff with projects, eventually leading their own projects, including design & implementation of new software systems...

Job Ref:JR-1594 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$109,300.00 - $125,900.00 per year Overview The Associate Director of Scheduling Operations determines the overall direction, goals, tactics, and objectives for New and Established Patient Operations. This role will work with the Sr. Director of New and Established Patient Operations, Scheduling Sr. Managers and Manager to establish and achieve long range goals and ensure the implementation of departmental plans that are aligned with the vision, strategic plans, and goals of the institute. This position’s work location is hybrid with two or three days per week remote. The selected candidate may only work remote days from a New England state (ME, VT, NH, MA, CT, RI). Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing...

Job Ref:JR-3471 Location:20 Prospect St, MILFORD, MA 01757 Category:Nursing Employment Type:Part time Work Location:Onsite: occasional remote Salary/Pay Rate:$88,100.00 - $99,200.00 per year Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized assistance to patients, families and caregivers to help overcome healthcare system barriers. Using the nursing process, an ONN provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum. The ONN is responsible for routine nursing aspects of the Program, which include clinical care, telephone triage, symptom management, management of patients on oral chemotherapy, data gathering and chart updating, patient education, and monitoring and follow-up of patients. Located in Boston and the surrounding communities, Dana-Farber Cancer...

Job Ref:JR-3298 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Per Diem Work Location:Remote: occasional onsite Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-3431 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Operations Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$90,800.00 - $96,400.00 per year Overview The Senior Program Manager, Inclusion and Engagement Workplace Programs, leads the design, implementation, and evaluation of learning, engagement, and external partnership initiatives that advance enterprise-wide inclusion and engagement goals at Dana-Farber Cancer Institute. Reporting to the Director, this role manages a portfolio that includes: •Scalable, multi-modal training and education programs •Strategic communications and engagement efforts •External partnerships, sponsorships, and workforce development pipelines This position serves as a connector across internal teams and external organizations, ensuring that learning initiatives, communications strategies, and partnership investments are aligned, measurable, and contribute to...

Job Ref:JR-3334 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$45,500.00 - $54,400.00 per year Overview This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We...

Job Ref:JR-3360 Location:20 O'Neil Blvd, Attleboro, MA 02730 Category:Operations Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$47,800.00 - $71,700.00 per year Overview The Attleboro location is looking to fill three (3) Practice Coordinator II roles for start dates in June, July & August. The Practice Coodinator II provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The practice coordinator may also assist with registration of new patients including the collection of demographic information and insurance information. Performs specific and more advanced duties and system routines Located in Boston and the surrounding communities,...

Job Ref:JR-3367 Location:20 O'Neil Blvd, Attleboro, MA 02730 Category:Operations Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$47,400.00 - $65,600.00 per year Overview The Attleboro location is looking to fill two (2) Practice Coordinator I roles for start dates in June and July. The Practice Coordinator I provides superior customer service to all patients, family members, physicians and staff, including check-in and check-out services, updating patient information, answering non-clinical patient questions, and assisting patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The practice coordinator may also assist with registration of new patients including the collection of demographic information and insurance information. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer...

Job Ref:JR-3364 Location:20 O'Neil Blvd, Attleboro, MA 02730 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$41,200.00 - $46,500.00 per year Overview The Attleboro location is looking to fill a Patient Representative I role for an August start date. The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and servs as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and...

Job Ref:JR-3366 Location:20 O'Neil Blvd, Attleboro, MA 02730 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$45,000.00 - $50,100.00 per year Overview The Attleboro location is looking to fill a Patient Representative II role for a July start date. The Patient Representative II (PRII) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. The PRII supports scheduling and assists with training of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and servs as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for...

Job Ref:JR-3323 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$51,000.00 - $58,200.00 per year Overview Under the direction of the Radiation Oncology Practice Director and Practice Manager, the Clinical Scheduling Specialist II is responsible for all aspects of patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician assistants, technical supervisors, technical staff, program nurses and nurse practitioners and other care providers. The individual in this position will play a critical role in facilitating all aspects of patient care. Supporting multiple disease groups within the Radiation...

Job Ref:JR-3196 Location:450 Brookline Ave, BOSTON, MA 02215 Category:IT/Informatics Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$59,100.00 - $67,400.00 per year Overview The Supervisor oversees a team responsible for conducting registration and/or financial clearance for incoming patients. This role ensures accurate assessment of patients' financial information, verifies insurance coverage, and facilitates key processes to streamline patient access and ongoing care while protecting the Institute’s revenue. The Supervisor prepares the team for potential difficult conversations with patients on financial clearance related to their clinically complex care, while maintaining a focus on a positive patient experience and operational effectiveness. This role collaborates with departments across Revenue Cycle, Hospital Operations, Regional Campuses, Health Plans, Health Plan vendors, and partnering entities. This...

Job Ref:JR-3384 Location:20 O'Neil Blvd, Attleboro, MA 02730 Category:Nursing Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$88,100.00 - $99,200.00 per year Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized assistance to patients, families and caregivers to help overcome healthcare system barriers. Using the nursing process, an ONN provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum. The ONN is responsible for routine nursing aspects of the Program, which include clinical care, telephone triage, symptom management, management of patients on oral chemotherapy, data gathering and chart updating, patient education, and monitoring and follow-up of patients. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute...

Job Ref:JR-3383 Location:20 O'Neil Blvd, Attleboro, MA 02730 Category:Nursing Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$88,100.00 - $99,200.00 per year Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized assistance to patients, families and caregivers to help overcome healthcare system barriers. Using the nursing process, an ONN provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum. The ONN is responsible for routine nursing aspects of the Program, which include clinical care, telephone triage, symptom management, management of patients on oral chemotherapy, data gathering and chart updating, patient education, and monitoring and follow-up of patients. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute...

Job Ref:JR-3339 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Quality/Risk Management/Patient Safety Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$41,200.00 - $46,500.00 per year Overview The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI). As the first point of contact, this role is critical to a patient’s experience and their entry into the DFCI system. PRs provide call center and administrative support for aspects of patient care within the Dana-Farber Welcome Center. PRs work in a call center environment in conjunction with their supervisor and other PRs. They work as a team to problem-solve and collaborate with the goal of providing an excellent patient experience. The PR role is essential to Institute operations, simultaneously working with multiple disease centers and serving as the primary triage point for connecting patients with the...

Job Ref:JR-3285 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Medical Billing /Coding Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$116,700.00 - $132,000.00 per year Overview Reporting to the Director of Billing Compliance, the Senior Billing Compliance Reviewer will be responsible for the identification and performance of Billing Compliance inpatient and ambulatory activities. The Senior Reviewer will assist in the development and execution of the annual Billing Compliance work plan. They will monitor federal and state regulatory requirements and industry developments and work to determine applicability and risk to both technical and operational aspects of the organization. Metrics will be developed and reported quarterly. The Senior Reviewer will be expected to pursue successful completion of multiple tasks collaborating effectively with many departments across the institute, Mass General Brigham...