CaroMont Health
Gastonia, NC, USA
Job Summary: The Radiology Clinical Navigator serves as the primary care coordinator for pre- and post-procedural patients in our radiology department. This role supports both patients and providers by ensuring seamless communication, education, and logistical coordination throughout the continuum of care. The nurse will assist providers with administrative and direct patient care tasks.
Key Responsibilities:
Care Navigation & Coordination
Serve as point of contact for patients with post-op questions and follow-up needs
Coordinate complex case scheduling and ensure all pre-procedure requirements are met
Clarify provider orders and liaise with referring offices for labs, documentation, or order reconciliation
Assist with work excuse notes, FMLA paperwork, and home health referrals
Pre- & Post-Procedure Outreach
Conduct pre-procedure calls to confirm education completion, medication instructions, and arrival...
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Nursing
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