3 customer support jobs found

Department:         Clinic Reports To:          Patient Access Manager SUMMARY Registers, verifies patient information, instructs, directs and schedules patients and visitors. Demonstrates positive customer service and quality commitment skills through timely and courteous assistance of all phone calls and walk-in visitors to the clinic. Serves as liaison between patient and medical support staff.   ESSENTIAL DUTIES AND RESPONSIBILITIES   include the following. Other duties may be assigned. Pre-registers patients by collecting current patient demographics and insurance information.  Schedules patient appointments following site or providers scheduling protocol. Verifies and updates patient demographics and insurance information.  Notifies patients of pertinent visit information i.e.; co-pay reminders, clinic directions and appropriate check-in times. Greets and checks-in patients. Verifies and inputs demographic data; obtains and scans a copy of...

Department:         Emergency Medical Services Reports To:            EMS Manager/Supervisor   SUMMARY The mission and purpose of this position are to compassionately deliver high-quality service, and basic as well as advanced patient care in a professional, caring and cost-effective manner, as directed by the physician.   ESSENTIAL DUTIES AND RESPONSIBILITIES   include the following. Other duties may be assigned. Assess each call situation to determine best course of action and appropriate protocol. Utilize medical equipment and procedures including defibrillator, EKG monitor, oxygen and suction devices, intravenous fluids, CPR and other procedures and medications as required to provide advanced medical care. Develop and utilize triage skills to provide optimal efficiency during calls. Provide patient care according to clinical protocols and safety requirements. Lift and move patients as required to provide optimum care....

Department:         Emergency Medical Services Reports To:            EMS Manager/Supervisor SUMMARY The mission and purpose of this position are to compassionately deliver high-quality service, and basic as well as advanced patient care in a professional, caring and cost-effective manner, as directed by the physician.   ESSENTIAL DUTIES AND RESPONSIBILITIES   include the following. Other duties may be assigned. Assess each call situation to determine best course of action and appropriate protocol. Utilize medical equipment and procedures including defibrillator, EKG monitor, oxygen and suction devices, intravenous fluids, CPR and other procedures and medications as required to provide advanced medical care. Develop and utilize triage skills to provide optimal efficiency during calls. Provide patient care according to clinical protocols and safety requirements. Lift and move patients as required to provide optimum care....