2 patient access pre access supervisor jobs found

Overview About the Role The primary purpose of the Receptionist/Patient Scheduler position is to act as a receptionist and scheduler for Ambulatory Care Services, Central Access Department including scheduling, confirming, maintaining and monitoring patient appointments, receptionist activities and other general duties. Responsibilities What You’ll Do   Actively contributes to creating a friendly, welcoming and safe environment for UH customers. Responds to complaints and concerns by resolving issues immediately whenever possible. Works effectively with team to ensure customer service scores for work area meet/exceed targets. Responds to caller’s query/problem in a detailed and accurate manner, within assigned level of authority and provides follow up status of queries; notifies customer if there will be any delay in providing a final resolution for reported issues. Makes inquires of and updates...

Overview About the Role The primary purpose of the Principal Receptionist Patient Scheduler position is to act as a lead receptionist and scheduler for Ambulatory Care Services, Central Access Department including scheduling, confirming, maintaining and monitoring patient appointments, receptionist activities and other general duties. Assists Receptionist/Patient Scheduler team with handling high volume of calls and complex patient issues while keeping management informed. Responsibilities What You’ll Do   Actively contributes to creating a friendly, welcoming and safe environment for UH customers. Responds to complaints and concerns by resolving issues immediately whenever possible. Works effectively with team to ensure customer service scores for work area meet/exceed targets. Responds to caller’s query/problem in a detailed and accurate manner, within assigned level of authority and provides follow...