2 medical receptionist jobs found

Overview About the Role The primary purpose of the Receptionist/Patient Scheduler position is to act as a receptionist and scheduler for Ambulatory Care Services, Central Access Department including scheduling, confirming, maintaining and monitoring patient appointments, receptionist activities and other general duties. Responsibilities What You’ll Do   Actively contributes to creating a friendly, welcoming and safe environment for UH customers. Responds to complaints and concerns by resolving issues immediately whenever possible. Works effectively with team to ensure customer service scores for work area meet/exceed targets. Responds to caller’s query/problem in a detailed and accurate manner, within assigned level of authority and provides follow up status of queries; notifies customer if there will be any delay in providing a final resolution for reported issues. Makes inquires of and updates...

Overview About the Role The primary purpose of the Medical Office Assistant position is to provide support with the daily activities of the clinic including answering phones and routing calls, scheduling appointments, patient referrals, greeting and registering patients. Responds to requests and questions from hospitals, patients and referring physician offices. Assists with billing and record retention activities. Responsibilities What You’ll Do Greets patients and visitors in a prompt and courteous manner, explaining clinic procedures, answering routine questions, and facilitating adherence to schedule of appointments. Accurately schedules/cancels/confirms patients’ appointments according to the criteria of the department. Registers patients completely and accurately. Answers phone calls, takes accurate messages, and refers caller or message to appropriate party. Maintains an accurate filing system to...