4 customer support jobs found

This position has the responsibility of supporting the mission of the hospital by providing care to those most in need and by providing an environment of high-quality health care for all patients. This position is primarily responsible for the day-to-day clinical operations regarding patient care management, resource management, fiscal management, quality improvement and knowledge adherence to The Joint Commission, Federal and State regulations. Must demonstrate the possession of knowledge and skills necessary to provide operational direction for designated areas of responsibility. Must demonstrate qualities of leadership, accountability and responsibility. •   • Must demonstrate qualities of leadership, accountability and responsibility.       •   • Works with leadership to develop and track action plans when necessary       •   • Works with assigned departments to ensure active engagement with all quality colleagues and performance improvement initiatives       •   •...

This position is responsible for the day-to-day operations of the care management clinical staff under the general direction of the Care Management Director. The position will integrate knowledge, skills, and experiences to meet the needs of patients and families throughout the continuum of care. They rely on extensive experience and judgment to accomplish responsibilities. A wide degree of creativity and latitude is expected in order to lead and direct the work of others. 1. Assist the director of the department with support of clinical and administrative case management and social service roles through participation, problem solving and scheduling of staff in order to facilitate appropriate patient flow and services. Plans and updates in-service education programs for all case management staff annually. Conducts case review and high-risk screening evaluations weekly with staff. Performs weekly quality reviews and communicates findings to both staff and management team....

Are you a nurse who wants to make an impact beyond the bedside? Bring your clinical expertise, sharp communication, and quick decision-making skills to our Transfer Center , where every call and every decision ensures patients get the right care at the right time. Serving Mississippi and Northeast Louisiana , our team plays a critical role in coordinating safe, timely patient transfers —and in doing so, we directly improve patient outcomes every day.  Be part of a supportive, fast-paced, and rewarding environment where your skills truly make a difference. Apply today and help us deliver exceptional care across our region!   The Transfer Center RN will coordinate the safe and efficient transfer of patients with emergent or urgent medical needs in or out of the Franciscan Missionaries of Our Lady Health System (FMOLHS). This role requires strong clinical knowledge of pediatric and adult medical conditions, and the ability to assess and prioritize care based on the...

Under broad direction from the Centralized Utilization Management Manager, is responsible for the hospital-wide Utilization Management Programs in a general acute care hospital which serves infant, pediatric, adolescent, young adult, adult and geriatric patients. Incumbent of this position is responsible for planning, developing, implementing and monitoring these facility-wide programs. Responsible to ensure cost effective and quality patient care by appropriate utilization of hospital resources. Performs highly responsible professional nursing and administrative work in accordance with established standards, criteria, procedures, rules, regulations and policies. of the agency.  Actively communicates with department heads to ensure compliance with these standards. Team 30% a. Completes all job requirements related to prospective, concurrent and retrospective case review and reporting quality issues identified during the utilization review process to department leaders.  b....