OU Health
Oklahoma City, OK
Position Title: Patient Grievance & Relations Specialist (Clinical experience preferred) Department: Patient Experience Job Description: As a Patient Relations Specialist , you will be directly working in a system wide capacity that will heavily rely on your clinical experience and knowledge in support of our patients and their families. Our team is dedicated to actively listening to feedback and advocating for our patients the same way we would advocate for our own families. We serve as subject matter experts in support of our health system at all levels with navigating opportunities shared with us by our patients or their families. This is a unique opportunity to make a positive difference while working closely in collaboration with multidisciplinary teams to maintain regulatory compliance supporting patient rights. Job Description: The Patient Relations Specialist II provides support for all components of the system-wide patient and visitor quality...