MEDSTAR HEALTH
Columbia, MD, USA
About this Job: The trainer, Clinical Operations MFC DC, is a critical role that ensures the success of our newly hired RN Case Managers, Case Manager Social Workers, and other members of the Case Management / Clinical Operations staff. This associate will be responsible for the onboarding and ongoing training of our staff using a standard curriculum that adheres to state and other regulatory requirements. Working with Case Management Leadership, this trainer will develop and maintain the curriculum for the Case Management / Clinical Operations department. Associate training will be conducted in person and virtual. The Trainer will have impact across MFC DC and Maryland health plan. The trainer will utilize performance data to determine training effectiveness and areas for improvement and share summary of findings with clinical leaders and Quality Improvement Committee (QIC). The trainer will maintain current knowledge about NCQA, contract requirements, healthcare / industry...
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Nursing
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