23 patient representative jobs found

Job Ref:JR-3274 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Quality/Risk Management/Patient Safety Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$41,200.00 - $46,500.00 per year Overview The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI). As the first point of contact, this role is critical to a patient’s experience and their entry into the DFCI system. PRs provide call center and administrative support for aspects of patient care within the Dana-Farber Welcome Center. PRs work in a call center environment in conjunction with their supervisor and other PRs. They work as a team to problem-solve and collaborate with the goal of providing an excellent patient experience. The PR role is essential to Institute operations, simultaneously working with multiple disease centers and serving as the primary triage point for connecting patients with the...

Job Ref:JR-3364 Location:20 O'Neil Blvd, Attleboro, MA 02730 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$41,200.00 - $46,500.00 per year Overview The Attleboro location is looking to fill a Patient Representative I role for an August start date. The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI), and is critical to a patient’s experience and their entry into the DFCI system. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and servs as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and...

Job Ref:JR-3339 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Quality/Risk Management/Patient Safety Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$41,200.00 - $46,500.00 per year Overview The Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI). As the first point of contact, this role is critical to a patient’s experience and their entry into the DFCI system. PRs provide call center and administrative support for aspects of patient care within the Dana-Farber Welcome Center. PRs work in a call center environment in conjunction with their supervisor and other PRs. They work as a team to problem-solve and collaborate with the goal of providing an excellent patient experience. The PR role is essential to Institute operations, simultaneously working with multiple disease centers and serving as the primary triage point for connecting patients with the...

Job Ref:JR-2937 Location:22 Patriot Place, FOXBOROUGH, MA 02035 Category:Operations Employment Type:Per Diem Work Location:Onsite: 100% onsite Salary/Pay Rate:$49,400.00 - $55,800.00 per year Overview This is a Per Diem position. 16-24 hours/week; can increase depending on coverage needs. The Practice Coordinator/Patient Representative II provides superior customer service to all patients, family members, physicians, and staff. The Practice Coordinator/Patient Representative (PC/PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI) and is critical to a patient’s experience and their entry into the DFCI system. The Practice Coordinator/Patient Representative will provide check-in and check-out services, update patient information, answer non-clinical patient questions, and assist patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The PC/PR may also assist...

Job Ref:JR-4638 Location:5 Branch St, METHUEN, MA 01844 Category:Pharmacy Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$75,296.00 - $83,959.20 per year Overview The Pharmacy Care Coordinator II is responsible for acting as the patient’s advocate to ensure that the prescribed drug therapy and pharmacy care plan are followed as prescribed and meet the medical, social, and personal needs of the patient. The Pharmacy Care Coordinator II assists the patient by coordinating their prescribed pharmacy care with the patient’s health care providers, payers, and other health related resources to ensure successful drug therapy outcomes and demonstrate value to patients, healthcare providers and payers. Additionally, the Pharmacy Care Coordinator II will assist by serving on and supporting the needs of the Quality and Clinical Management Committee (QCMC) for the specialty pharmacy and assist the onboarding and training of...

Job Ref:JR-2814 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Finance/Accounting Employment Type:Full time Work Location:Remote: 100% off site Salary/Pay Rate:$49,700.00 - $59,500.00 per year Overview The Financial Clearance Specialist serves as a patient liaison for pre-service financial clearance at Dana-Farber Cancer Institute (DFCI) and engagement throughout the patient’s financial experience. Reporting to, and under close direction of, the Access & Financial Engagement Supervisor, the Financial Clearance Specialist is responsible for managing all work related to financial clearance of new or prospective patients at DFCI and ongoing authorization for patients with out-of-network/high risk insurance plans. Working in a fast-paced, high-volume, dynamic environment, the Financial Clearance Specialist will demonstrate a strong understanding of payer coverage policies while applying appropriate payer guidelines to all aspects of...

Job Ref:JR-4701 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-4692 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Onsite: occasional remote Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-4672 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-4673 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-4699 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-4698 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-2014 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$56,310.00 - $69,930.00 per year Overview Under moderate supervision, the Administrative Specialist II provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist II uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist II may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer...

Job Ref:JR-4468 Location:22 Patriot Place, FOXBOROUGH, MA 02035 Category:Nursing Employment Type:Per Diem Work Location:Onsite: 100% onsite Salary/Pay Rate:$88,100.00 - $99,200.00 per year Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized assistance to patients, families and caregivers to help overcome healthcare system barriers. Using the nursing process, an ONN provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum. The ONN is responsible for routine nursing aspects of the Program, which include clinical care, telephone triage, symptom management, management of patients on oral chemotherapy, data gathering and chart updating, patient education, and monitoring and follow-up of patients. Located in Boston and the surrounding communities, Dana-Farber Cancer...

Job Ref:JR-4416 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-3866 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-4082 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...

Job Ref:JR-3209 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Facilities/Maintenance/Skilled Worker Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$102,200.00 - $114,600.00 per year Overview The HVAC Manager is responsible for the management and leadership of the HVAC mechanics that support the main campus. This role involves implementing day-to-day policies, procedures, and programs to ensure well-managed and well-maintained buildings, whether directly supervised or managed by team members. The position emphasizes a positive response to staff and patient requirements, environmental health and safety, and quality programs. The HVAC Manager oversees HVAC services, financial performance, vendor management, and staffing to meet the needs of the buildings and staff. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient...

Job Ref:JR-3629 Location:21 27 Burlington Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$74,500.00 - $89,300.00 per year Overview The Research Informatics Operations (RIO) team is looking for an enthusiastic Business Analyst to coordinate and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst I will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of the Client Services Team is to support the operations of the research program at Harvard Cancer Consortium, including but not limited to clinical trial management, grant development, intellectual property management, and biospecimen banking. Incumbent will assist more experienced staff with projects, eventually leading their own projects, including design & implementation of new software systems...

Job Ref:JR-3359 Location:20 O'Neil Blvd, Attleboro, MA 02730 Category:Administration Support/Customer Service Employment Type:Full time Work Location:Onsite: occasional remote Salary/Pay Rate:$56,310.00 - $69,930.00 per year Overview The Attleboro location is looking to fill an Administrative Specialist II role for a July start date. Under moderate supervision, the Administrative Specialist II provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist II uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist II may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established...