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14 member services representative jobs found

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Dana-Farber Cancer Institute member services representative
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Nursing  (8) Healthcare IT  (3) Medical Imaging  (1) Research  (1) Administration & Operations  (1)
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Massachusetts  (14)
Dana-Farber Cancer Institute
May 12, 2026
Full Time
Oncology Nurse Navigator -- Melanoma
Dana-Farber Cancer Institute Boston, MA
Job Ref:JR-3866 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...
Nursing
Dana-Farber Cancer Institute
May 09, 2026
Full Time
Leukemia Oncology Nurse Navigator
Dana-Farber Cancer Institute Boston, MA
Job Ref:JR-4081 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...
Nursing
Dana-Farber Cancer Institute
May 09, 2026
Full Time
Oncology Nurse Navigator: HM, Transplant & Cell Therapies Float
Dana-Farber Cancer Institute Boston, MA
Job Ref:JR-4082 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...
Nursing
Dana-Farber Cancer Institute
May 06, 2026
Per Diem
Oncology Nurse Navigator (ONN) - Per Diem
Dana-Farber Cancer Institute Boston, MA
Job Ref:JR-3928 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Per Diem Work Location:Onsite: 100% onsite Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS,...
Nursing
Dana-Farber Cancer Institute
May 05, 2026
Full Time
HVAC Manager
Dana-Farber Cancer Institute Boston, MA
Job Ref:JR-3209 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Facilities/Maintenance/Skilled Worker Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$102,200.00 - $114,600.00 per year Overview The HVAC Manager is responsible for the management and leadership of the HVAC mechanics that support the main campus. This role involves implementing day-to-day policies, procedures, and programs to ensure well-managed and well-maintained buildings, whether directly supervised or managed by team members. The position emphasizes a positive response to staff and patient requirements, environmental health and safety, and quality programs. The HVAC Manager oversees HVAC services, financial performance, vendor management, and staffing to meet the needs of the buildings and staff. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient...
Dana-Farber Cancer Institute
May 01, 2026
Full Time
Radiation Oncology Program Director of Network Operations
Dana-Farber Cancer Institute Boston, MA
Job Ref:JR-3792 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Radiation Oncology Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$137,800.00 - $169,100.00 per year Overview The Program Director of Network Operations – Radiation Oncology is a key strategic leader responsible for advancing the performance, growth, and integration of radiation oncology service lines. This role focuses on the multifactorial components and integrations required to drive and deliver world-class radiation care. The Director leads major initiatives including departmental rebuilding, hospital expansion, daily operations, interdisciplinary collaboration, launch of new clinical programs, and continued network development. A central responsibility is guiding the integration of the Dana-Faber and BIDMC radiation oncology departments, including the design and implementation of new workflows to support this collaboration. The Director...
Administration & Operations Healthcare IT Medical Imaging
Dana-Farber Cancer Institute
Apr 22, 2026
Full Time
Business Analyst
Dana-Farber Cancer Institute Boston, MA
Job Ref:JR-3629 Location:21 27 Burlington Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$74,500.00 - $89,300.00 per year Overview The Research Informatics Operations (RIO) team is looking for an enthusiastic Business Analyst to coordinate and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst I will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of the Client Services Team is to support the operations of the research program at Harvard Cancer Consortium, including but not limited to clinical trial management, grant development, intellectual property management, and biospecimen banking. Incumbent will assist more experienced staff with projects, eventually leading their own projects, including design & implementation of new software systems...
Healthcare IT
Dana-Farber Cancer Institute
Apr 18, 2026
Part Time
Oncology Nurse Navigator
Dana-Farber Cancer Institute Milford, MA
Job Ref:JR-3471 Location:20 Prospect St, MILFORD, MA 01757 Category:Nursing Employment Type:Part time Work Location:Onsite: occasional remote Salary/Pay Rate:$88,100.00 - $99,200.00 per year Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized assistance to patients, families and caregivers to help overcome healthcare system barriers. Using the nursing process, an ONN provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum. The ONN is responsible for routine nursing aspects of the Program, which include clinical care, telephone triage, symptom management, management of patients on oral chemotherapy, data gathering and chart updating, patient education, and monitoring and follow-up of patients. Located in Boston and the surrounding communities, Dana-Farber Cancer...
Nursing
Dana-Farber Cancer Institute
Apr 16, 2026
Full Time
Oncology Nurse Navigator
Dana-Farber Cancer Institute Attleboro, MA
Job Ref:JR-3384 Location:20 O'Neil Blvd, Attleboro, MA 02730 Category:Nursing Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$88,100.00 - $99,200.00 per year Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized assistance to patients, families and caregivers to help overcome healthcare system barriers. Using the nursing process, an ONN provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum. The ONN is responsible for routine nursing aspects of the Program, which include clinical care, telephone triage, symptom management, management of patients on oral chemotherapy, data gathering and chart updating, patient education, and monitoring and follow-up of patients. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute...
Nursing
Dana-Farber Cancer Institute
Apr 16, 2026
Full Time
Oncology Nurse Navigator
Dana-Farber Cancer Institute Attleboro, MA
Job Ref:JR-3383 Location:20 O'Neil Blvd, Attleboro, MA 02730 Category:Nursing Employment Type:Full time Work Location:Onsite: 100% onsite Salary/Pay Rate:$88,100.00 - $99,200.00 per year Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized assistance to patients, families and caregivers to help overcome healthcare system barriers. Using the nursing process, an ONN provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum. The ONN is responsible for routine nursing aspects of the Program, which include clinical care, telephone triage, symptom management, management of patients on oral chemotherapy, data gathering and chart updating, patient education, and monitoring and follow-up of patients. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute...
Nursing
Dana-Farber Cancer Institute
Apr 03, 2026
Per Diem
Practice Coordinator/Patient Representative
Dana-Farber Cancer Institute Foxborough, MA
Job Ref:JR-2937 Location:22 Patriot Place, FOXBOROUGH, MA 02035 Category:Operations Employment Type:Per Diem Work Location:Onsite: 100% onsite Salary/Pay Rate:$49,400.00 - $55,800.00 per year Overview This is a Per Diem position. 16-24 hours/week; can increase depending on coverage needs. The Practice Coordinator/Patient Representative II provides superior customer service to all patients, family members, physicians, and staff. The Practice Coordinator/Patient Representative (PC/PR) is the “first impression” a patient has of Dana-Farber Cancer Institute (DFCI) and is critical to a patient’s experience and their entry into the DFCI system. The Practice Coordinator/Patient Representative will provide check-in and check-out services, update patient information, answer non-clinical patient questions, and assist patients with finding their way within the Cancer Center, in accordance with the DFCI Customer Service Standards. The PC/PR may also assist...
Dana-Farber Cancer Institute
Mar 24, 2026
Full Time
Referral Specialist
Dana-Farber Cancer Institute Brookline, MA
Job Ref:JR-2637 Location:10 Brookline Place, BROOKLINE, MA 02445 Category:Medical Billing /Coding Employment Type:Full time Work Location:Remote: occasional onsite Salary/Pay Rate:$41,800.00 - $44,800.00 per year Overview Reporting to the Referral/Authorization Supervisor under direct supervision, the Referral Specialist is responsible for coordinating referral orders for continuation of treatment such as specialty services and diagnostic testing timely and efficiently. The Referral Specialist ensures the patient’s insurance allows them to access services of specialist’s health care provider. These functions include, but are not limited to, obtaining referral and authorizations for patients receiving care at the Dana-Farber Cancer Institute and its partnering facilities, collecting demographic and insurance information, insurance eligibility and benefit verification, where applicable. Located in Boston and the surrounding communities, Dana-Farber...
Dana-Farber Cancer Institute
Mar 19, 2026
Full Time
Oncology Nurse Navigator Multiple Myeloma
Dana-Farber Cancer Institute Boston, MA
Job Ref:JR-2570 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Nursing Employment Type:Full time Work Location:Hybrid: 2-3 days onsite/week Salary/Pay Rate:$42.65 - $105.81 per hour Overview The Oncology Nurse Navigator (ONN) uses their oncology-specific clinical knowledge to offer individualized guidance to patients, families and caregivers to foster independence during their complex cancer journey. Using the nursing process, an ONN assesses patient needs and provides education and resources to facilitate appropriate and timely quality health and psychosocial care throughout all phases of the cancer continuum. (ONS definition). The ONN creates an environment of care that is patient-centered and compassionate, inspiring and motivating. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer,...
Nursing
Dana-Farber Cancer Institute
Jan 17, 2026
Full Time
Business Analyst II, Research Informatics Operations
Dana-Farber Cancer Institute Boston, MA
Job Ref:JR-922 Location:21 27 Burlington Ave, BOSTON, MA 02215 Category:Operations Employment Type:Full time Work Location:Boston Job Posting Location Salary/Pay Rate:$96,900.00 - $111,000.00 per year Overview The Research Informatics Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of the Client Services Team is to support the operations of the research program at Dana-Farber/Harvard Cancer Center, including but not limited to clinical trial management, grant development, intellectual property management, and biospecimen banking.Incumbent will work on medium to large sized projects, to design, develop, implement, and support the overall support of...
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