18 manager patient access jobs found

Reporting to the Practice Director, the Practice Manager collaborates with floor leadership to provide oversight of the daily operations of the exam and infusion practices to manage patient’s and visitor’s first impressions, to maximize both efficient patient care, and satisfaction to oncology patients and their families. A mission-critical leader with significant floor presence, the Practice Manager balances multiple priorities with responses frequently required in real-time. The Practice Manger functions as a strong leader and maintains effective working relationships with the Physician Floor Leader, Nurse Director, Administrative Directors, clinicians, support staff, nurses, patients, family members and visitors. The Practice Manager possesses effective communication skills, tact, diplomacy, and active listening skills to understand all perspectives enhancing the effective delivery of services to a diverse oncology patient population. The Practice Manager assumes accountability...

Under the direction of the Manager and Supervisor of Imaging Support Services, this mission critical position is responsible for departmental administrative tasks, such as patient reception duties, organizing necessary materials for the patient’s imaging procedure, review of complex patient appointment sets, ordering lab work and additional tests associated with imaging procedures. The Imaging Services Coordinator (ISC) works in a busy environment with a high patient volume, managing complex tasks while balancing multiple real-time priorities, and, when appropriate, acting as the escalation point for issues presenting at main reception. The ISC is an ambassador of the DFCI patient experience while efficiently managing the patient check-in process; uploading outside imaging into PACS, being responsible for offering exemplary customer service and resolving and triaging issues presented during both face-to-face and telephone interactions. Located in Boston and the surrounding...

The Enterprise Data & Analytics (ED&A) team at Dana-Farber Cancer Institute is seeking a Senior Business Intelligence Analyst. In partnership with Business Strategy, the Senior Business Intelligence Analyst builds claims-based analytical models, integrates clinical and operational data, measures key clinical and operational metrics, and delivers analyses that inform Institute growth, resource allocation, and process improvement. Ongoing projects encompass market analyses from claims, referral tracking, and performance measurement for strategic initiatives, all of which are delivered as decision-grade reports and executive summaries for operating and strategy reviews. The Enterprise Data & Analytics (ED&A) team is a subdivision of the DFCI Informatics and Analytics department led by the Chief Health Information Officer. Given access to an extraordinary range of healthcare data (including medical and pharmacy claims, enrollment, EMR, scheduling, billing, referral and...

The Application Analyst II handles more complex application issues and participates in project implementations and upgrades. They analyze business requirements, design solutions, and ensure changes align with organizational objectives. This role provides guidance to junior analysts and contributes to process improvements and system optimization. The analyst serves as a key resource for IT and business teams, supporting effective application use and performance. This Application Analyst II position reports to the Senior Manager, Digital Consulting Services within IS Strategic Planning & Performance (SPP) at Dana-Farber Cancer Institute and sits on the Collaboration & Productivity Tools (CPT) team, which supports a portfolio of solutions that enable staff to work more efficiently and effectively. In this role, the analyst partners with stakeholders to gather requirements, evaluate tool capabilities, and recommend and implement effective solutions. Responsibilities include...

Working under the direction of Nuclear Medicine Manager/Supervisor and Clinical Director of Nuclear Medicine, the Nuclear Medicine Technologist (NMT) is responsible for performing all technical procedures within Nuclear Medicine as described in the DFCI Imaging Policy Manual. The NMT is responsible for the delivery of safe and effective imaging procedures, participation in departmental education programs, participation in organizational and departmental goals and priorities and active involvement in Quality Assurance/Quality Improvement (QA/QI) activities. Each NMT position requires a close working relationship with Imaging professional, nursing, and technical staff, as well as with providers, investigators, and their staff. The NMT will work to create and sustain a culture that fosters excellence, impact, and discovery of innovative and novel approaches towards the eradication of cancer and related diseases. Located in Boston and the surrounding communities, Dana-Farber Cancer...

The Pharmacist Operation Liaison serves as a central coordinator, ensuring that medications are delivered accurately, efficiently, and on time while optimizing the overall patient experience. This role bridges communication between patients, nursing, provider, and the pharmacy team. This position also addresses medication-related questions, assists in facilitating staffing changes to optimize pharmacy operations, and addressing patient concerns. This role ensures that medications move efficiently from order to delivery on the floors by tracking the overall due time in the cleanroom. By anticipating and resolving potential issues, the Pharmacy Liaison reduce the escalation of medication related concerns. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive,...

Reporting to the AVP, Enterprise Infrastructure and Operations, the Senior Director of Infrastructure Solutions is a strategic leadership role responsible for bridging the gap between business needs and the execution of technical infrastructure in collaboration with various stakeholders and vendors. This role will lead a high-performing team of Technical Analysts and Architects who design and document requirements for network, cloud, identity & access, and hosting services regarding outsourced IT services and administer and manage in-sourced products and solutions. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs...

Under the general direction of the Lockshop Manager, the incumbent maintains, services and installs door hardware, locks, electronic access control equipment and closed circuit television equipment. As part of the Lockshop, the incumbent also maintains the Institutes mechanical hardware, repairing and replacing hardware and cutting keys as needed. The technician completes work orders and preventive maintenance orders as assigned while delivering a high level of customer service. This position is under the IUOE local 877 bargaining agreement. A technician holding a Massachusetts low voltage license is compensated at a grade 98 category and a non-license holder is compensated at the grade 97 category. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive,...

Telecommunications Technicians are certified in installation and maintenance to support DFCI’s 14,000+ port Avaya telephony systems. Performs voice/data/fiber cable installation for adds, moves, and changes associated with small-scale in-house projects and cabling infrastructure for multiple nurse call systems, overhead paging, RTLS, and patient television and distributed antenna systems. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's...

Reporting to the Manager of Prior Authorization, the Prior Authorization Supervisor is responsible for managing the operational workflows and staff obtaining drug and laboratory procedure prior authorizations from third-party payers. This work will primarily address on-/off-label drugs and molecular pathology procedures provided in the outpatient hospital setting. A key focus of the Prior Authorization Supervisor will be to apply appropriate medical knowledge to all functions of the prior authorization work. He/She will oversee and ensure staff applies appropriate medical knowledge and training. The Prior Authorization Supervisor will assist with prior authorization medical necessity inquiries, with a primary focus on drug and laboratory prior authorizations. Prior Authorization work requires its staff to serve as liaisons between the clinical team and third-party payers. The Prior Authorization Supervisor will demonstrate a strong ability to collaborate with these key...

The System Administrator III will work internal to the Cell Manipulation Core Facility to manage systems across the Cell Therapy (CT) Networks by implementation and validation of computer systems impacting the department and CT program. The System Administrator III works in conjunction with the project teams from Partners Healthcare System and CMCF technical staff as well as working with DFCI and Partners IS on enterprise systems such as Epic and Sunquest. Systems will include, but are not limited to Partners Order Entry System for Biological Products (BOE/BPAA), Eceptionist, Sunquest, REES Environmental Monitoring systems, Internal Server systems, CMCF FileMaker Databases, FreezerWorks Bio-Repository system selected MES, and other internal systems such as Microsoft Access and Filemaker databases. This is a hybrid position with required hours of Monday through Friday, 9:00 a.m. to 5:00 p.m. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a...

Reporting to the Manager, Disease Center Scheduling Operations, the Supervisor of Established Patient Operations is responsible for the oversight of day-to-day and scheduling operations. The Supervisor has direct supervision of approximately 6 Clinical Scheduling Specialists and Clinic Coordinators. The Supervisor provides human resources management of staff relative to hiring, corrective action, training, and evaluation of employees. Drawing on a broad understanding of the DFCI and Scheduling Department practices and policies, and displaying a degree of initiative and independent judgement, the Supervisor will continually assess and direct a wide range of issues, including personnel management, systems issues, and escalated patient issues that may arise. The Supervisor is responsible for ensuring all established patient scheduling is completed in accordance with DFCI Scheduling Guidelines and customer service standards. Located in Boston and the surrounding communities,...

*This position requires a Saturday and Sunday (8 hour shifts) ever other weekend* *Sign-On Incentive for External Hires Only* Working under the direction of the CT/X-Ray Manager, CT/X-Ray Supervisor, and CT Clinical Director, the CT technologist is responsible for performing all technical procedures within CT as described in the DFCI Imaging Policy Manual. The CT technologist duties include the responsibility of the delivery of safe and effective imaging procedures, participation in departmental education programs, participation in organizational and departmental goals and priorities and active involvement in Quality Assurance/Quality Improvement (QA/QI) activities. Each CT technologist position requires a close working relationship with Imaging professionals, nursing, and technical staff, as well as with providers, investigators, and their staff. The CT technologist will work to create and sustain a culture that fosters excellence, impact, and discovery of innovative and novel...

The Pharmacy Resource Specialist II, OPD (Outpatient) is responsible for delivery of concrete financial resource services to patients and donors in need of pharmaceutical assistance. They will facilitate work processes including identification of need, match of medication needs to appropriate assistance programs, education of patient on application completion, follow-up on outcome and communication to team regarding that outcome. Additionally, the Pharmacy Resource Specialist II, OPD will provide cross-coverage to other disease groups and provide leadership at department meetings related to staff updates on relevant topics. When working onsite, this person could be based either at the Longwood location in Boston or at the Methuen location. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases....

The Information Services Manager leads a team of digital/IT professionals responsible for supporting, maintaining, and improving critical applications, hardware, and related technology services across multiple departments and sites, including affiliated and partner locations. The role partners with technical, operational, and administrative stakeholders to ensure reliable service delivery, system optimization, and technology resiliency. The manager oversees team performance, resource planning, and vendor relationships, and supports planning and execution of technology initiatives in alignment with organizational policies and standards. This role also serves as a management escalation point for on-call support and may require off-hours work for implementation and maintenance activities. Incumbent will report to the Dana-Farber Cancer Institute (DFCI) Director, Technology Strategy and Solutions for Radiation Oncology in the Information Services (IS) department. The Radiation...

Working under the direction of the Senior Director and clinical faculty leadership, and reporting to the Imaging Manager, the Imaging Supervisor (IS) serves as a subject matter expert and is responsible for performing and/or overseeing the performance of all technical procedures within their respective modality sections. The responsibilities include coordination of patient scheduling and work flow, managing staffing assignments, providing oversight of operational activities, facilitating clinical research and educational activities, ensuring regulatory and accreditation compliance, participation in the development and achievement of departmental goals, and leads Quality Assurance/Quality Improvement activities. The IS will work with various members within the Department of Imaging, including other ISs, Imaging Managers, IT staff, faculty, technical staff, administrative support, and the Quality, Safety, and Compliance Specialist. The IS will collaborate with other departmental...

Working under the direction of Nuclear Medicine Manager and Clinical Director of Nuclear Medicine, the Nuclear Medicine Technologist (NMT) is responsible for performing all technical procedures within Nuclear Medicine as described in the DFCI Imaging Policy Manual. The NMT is responsible for the delivery of safe and effective imaging procedures, participation in departmental education programs, participation in organizational and departmental goals and priorities and active involvement in Quality Assurance/Quality Improvement (QA/QI) activities. Each NMT position requires a close working relationship with Imaging professional, nursing, and technical staff, as well as with providers, investigators, and their staff. The NMT will work to create and sustain a culture that fosters excellence, impact, and discovery of innovative and novel approaches towards the eradication of cancer and related diseases. *Sign-On Incentive for External Hires Only* Located in Boston and the...

Under the direction of the Manager and Supervisor of Imaging Support Services, this mission critical position is responsible for departmental administrative tasks, such as patient reception duties, organizing necessary materials for the patient’s imaging procedure, review of complex patient appointment sets, ordering lab work and additional tests associated with imaging procedures. The Imaging Services Coordinator (ISC) works in a busy environment with a high patient volume, managing complex tasks while balancing multiple real-time priorities, and, when appropriate, acting as the escalation point for issues presenting at main reception. The ISC is an ambassador of the DFCI patient experience while efficiently managing the patient check-in process; uploading outside imaging into PACS, being responsible for offering exemplary customer service and resolving and triaging issues presented during both face-to-face and telephone interactions. Located in Boston and the surrounding...