2 director inpatient center operations jobs found

This position is on campus with the potential for up to one day remote Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Liaison is the primary point of contact and ambassador representing Dana-Farber Cancer Institute and Brigham and Women’s International Office to all international patients, families/escorts, physicians, embassies, governmental health authority’s, foundations, and insurance companies throughout the continuation of the patient’s care coordination. This role is instrumental in meeting the business needs of the program, provides exceptional customer service, and maintains language appropriate navigation, effective communication, and culturally sensitive understanding/knowledge to all international stakeholders engaging with the program. The International Patient Liaison achieves patient experience and business objectives through managing a broad portfolio of patients, and personally customizing each...

Reporting to the Director/Senior Director and in collaboration with Brigham and Women’s Hospital International Patient Center, the Manager of Dana-Farber International Patient Center is responsible for overseeing day-to-day operations, collaborating with internal and external stakeholders, and managing staff and processes related to international care and coordination at Dana-Farber Cancer Institute (DFCI). Drawing on a broad understanding of international patient care, Dana-Farber, Brigham and Women’s Hospital practices and policies, and displaying a degree of initiative and independent judgement, the Manager will continually assess and direct a wide range of issues, including personnel management, systems issues, program and relationship development, and escalated patient issues that may arise. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our...