74 administration operations jobs found in Brookline, MA

Reporting to the Associate Vice President of Supportive Oncology, the Administrative Director of Inpatient Clinical Operations is responsible for administrative oversight of the adult-inpatient clinical service lines within the Department across all partner hospitals. The role oversees all clinical and business operations and ensures that they are exceptionally and seamlessly managed. This entails responsibility for developing and implementing strategic plans and clinical growth initiatives, serving as a liaison for Institute- and Department-wide issues, as well as fiscal and human-resources management. The role collaborates and communicates with others inside and outside the department about inpatient clinical and administrative operations and plays a key role in preparation for the opening of the Future Cancer Hospital. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care....

This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote...

This position is responsible for all aspects of established patient scheduling in accordance with department scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote...

The Vice President of Philanthropy Communications & Marketing provides strategic leadership for all communications, marketing, digital engagement, media, public relations and brand management activities within the Division of Philanthropy. This executive oversees a team of 40+ full-time staff, including the Assistant Vice Presidents of Integrated Philanthropy Marketing and Philanthropy Communications. This role is responsible for setting vision, priorities, and performance goals across philanthropy marketing and communications functions, ensuring alignment with institutional objectives and brand standards. The Vice President serves as a key advisor and decisionmaker on donor-facing communications, digital strategy, publications, media relations, trademark and logo usage, event promotion and recognition initiatives. Success in this role requires an enterprise mindset, strong leadership, operational excellence, cross-functional collaboration, in-person presence, and the ability...

The Senior Risk Manager serves as a senior subject matter expert within the Quality and Patient Safety Department, overseeing the day-to-day activities of risk management across Dana-Farber Cancer Institute. Reporting to the Director of Patient Safety and Risk Management, this role leads the coordination, tracking, and analysis of serious safety events and other high-risk incidents and evaluates the impact of risk mitigation strategies across the organization. The Senior Risk Manager provides advanced consultation and support to other risk managers, clinical and operational leaders, and frontline staff on risk identification, event response, and regulatory reporting. The role collaborates closely with the Senior Manager of Patient Safety to align risk management and patient safety activities, support enterprise-wide learning, and strengthen a culture of safety and accountability. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life...

Under the direction of the Director of Patient Safety & Risk Management, the Risk Manager is a member of the Patient Safety & Risk Management team of the Dana-Farber Cancer Institute’s (DFCI) Quality and Patient Safety (QPS) Department is responsible for identification, evaluation, and mitigation of risk at DFCI, including outpatient clinics at DFCI-Longwood, all DFCI Network locations, and the DFCI inpatient hospital. Provides leadership in risk management by promoting the highest level of quality care to the patients, ensuring regulatory compliance and mitigating malpractice risk through loss prevention. Plays an integral role in regulatory and accreditation readiness by assisting with the implementation of the Patient Care Assessment Plan and the Quality Improvement Plan consistent with Board of Trustee approved goals and regulatory and standard setting agencies. Performs as an internal compliance consultant by maintaining current knowledge of hospital regulations...

Under the direction of the Director of Patient Safety & Risk Management, the Risk Manager is a member of the Patient Safety & Risk Management team of the Dana-Farber Cancer Institute’s (DFCI) Quality and Patient Safety (QPS) Department is responsible for identification, evaluation, and mitigation of risk at DFCI, including outpatient clinics at DFCI-Longwood, all DFCI Network locations, and the DFCI inpatient hospital. Provides leadership in risk management by promoting the highest level of quality care to the patients, ensuring regulatory compliance and mitigating malpractice risk through loss prevention. Plays an integral role in regulatory and accreditation readiness by assisting with the implementation of the Patient Care Assessment Plan and the Quality Improvement Plan consistent with Board of Trustee approved goals and regulatory and standard setting agencies. Performs as an internal compliance consultant by maintaining current knowledge of hospital regulations...

The Protocol Scheduler is responsible for all aspects of patient scheduling for patients on clinical trials, in accordance with department and protocol specific scheduling guidelines. Provides superior customer service to all patients, family members, physicians and staff at all times in accordance with the DFCI Customer Service Standards. Assigned to work with a clinical practitioner group consisting of physicians, physician’s assistants, program nurses and nurse practitioners and other care providers, the individuals in this position will play a critical role in facilitating all aspects of patient care and maintaining compliance with protocol requirements. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we...

The Executive Assistant provides administrative support for the Senior Vice President (SVP)/Chief Philanthropy Officer and the Deputy Chief Philanthropy Officer (DCPO) of the Division of Philanthropy. Reporting to the Director of the Office of the Senior Vice President, the EA handles details of a highly confidential and critical nature and must function efficiently and effectively in a fast-paced professional environment. This dynamic position requires the ability to anticipate needs, think critically, and offer solutions to problems with high professionalism and confidentiality. Key responsibilities include sophisticated calendar management including prioritization of inquiries and requests, support for Division-wide events and meetings, meeting preparation, monitoring, drafting and sending communications and correspondence, preparing presentations, creating and distributing trainings and resources, managing expenses, as well as supporting projects and initiatives. This...

Under close supervision, the Clinical Administrative Specialist I provides clinical administrative support to physicians, nurses, and other members of the care team in their clinical practices in support of Dana-Farber Cancer Institute’s mission. This role is a key member of the care team, facilitating real-time communication and providing accurate patient information to clinicians using various communication systems. Following established triage guidelines, the Clinical Administrative Specialist I routes patient and caregiver symptom management questions, general requests, and inquiries to the appropriate team member. The position assumes responsibility for various aspects of care coordination and serves as a liaison between patients and clinical staff, supporting efficient, patient-centered care delivery. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in...

Reporting to the Vice President, Talent Management and People Strategy, the Organizational Change Management Director leads the Institute’s enterprise approach to change in support of strategic priorities, with a particular focus on advancing clinical transformation. This role sets the direction and governance for change adoption across a portfolio of enterprise and operational initiatives, ensuring that clinical, operational, process, technology, and people changes are implemented effectively and sustained over time. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk...

The Associate Director of Philanthropy Web & AEO/SEO Strategies is responsible for managing Division-wide web strategies and major projects that promote the Dana-Farber and Jimmy Fund brands. This role involves developing and executing marketing web strategies across various platforms, including user experience (UX), AEO/SEO, accessibility, and digital design optimizations, to support fundraising efforts and enhance brand visibility. The role will oversee special high-priority projects aimed at advancing critical business, as well as advise teammates on overarching best practices and digital strategies. Primary to this position, the Associate Director will lead specialty web projects, including the design, build, and deployment of Philanthropy-focused website aligned with all accessibility, compliance, and web governance requirements. This role will also be responsible for developing, implementing, and overseeing new AEO and SEO strategies across a suite of websites, marketing...

The Director, Total Rewards is responsible for the strategic and operational leadership of the organization's compensation and benefits programs. Reporting to the Associate Vice President, Total Rewards, this role oversees the day-to-day administration, design, implementation, and continuous improvement of compensation, benefits, retirement, recognition and well-being programs as well as the HR Solution Center. The Director ensures programs remain competitive, equitable, compliant, and aligned with organizational goals while supporting talent attraction, retention, and employee engagement. The Director serves as a key advisor to HR and business leaders on compensation and benefits matters, leveraging market data, workforce analytics, and industry best practices to inform recommendations and program decisions. This role leads a team of compensation and benefits professionals and collaborates closely with Finance, Legal, Payroll, HRIS, and external vendors to ensure effective program...

This position's work location is fully remote with occasional time onsite as needed. The selected candidate may only work remotely from a New England state (ME, VT, NH, MA, CT, RI). Reporting to the Director, the Associate Director oversees operational activities within the department and supervises IRB Analysts. Responsibilities include identifying high level operational issues and devising appropriate management plans, assisting the Director with operational priorities, goals and on-going work-flows, and coordinating operations and administrative management of protocol review related activities and processes.The Associate Director also oversees problem solving for the research community on an ad hoc basis and updates processes as needed, consistent with relevant regulations. In addition to the above responsibilities, the Associate Director of Operations will also serve as an alternative IRB member as needed and conduct expedited IRB reviews as needed. Located in Boston and the...

Reporting to the VP, Chief Compliance Officer with a dotted line reporting relationship to the VP, Revenue Performance Management, the Director of Billing Compliance is a strategic leader and subject matter expert responsible for ensuring the integrity, accuracy, and compliance of billing practices across the organization. The Director provides constructive oversight and mentorship to the Billing Compliance team. This role leads the development and execution of a robust billing compliance program focused on hospital technical and professional fee billing in compliance with internal policies and state, federal and local rules. The Director serves as a key 'second line of defense' in support of accurate and compliant operational processes. The Director works as a cross functional leader, partnering with clinical, administrative, and financial teams and participating in committees and projects to collaborate on setting standards and assuring best practices are followed across the...

The Registration Specialist II reports to Manager, Registration and Denial Management and is responsible for registering patients at Dana-Farber Cancer Institute (DFCI), with moderate direction. These functions include, but are not limited to, collecting and updating demographic and insurance information, confirming insurance eligibility, verifying benefits, and assisting patients with sign up for Patient Gateway. In addition, the Registration Specialist II is responsible for the timely and accurate completion of assigned work queues, with limited supervision. This role requires a commitment to service excellence, the ability to work in a fast-paced environment, and a knowledge of the overall financial policies and procedures at DFCI. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We...

The Registration Specialist reports to and receives direction from the Manager, Registration and Denial Management and is responsible for registering patients at Dana-Farber Cancer Institute (DFCI). These functions include, but are not limited to, collecting and updating demographic and insurance information, confirming insurance eligibility, verifying benefits, and assisting patients with sign up for Patient Gateway. In addition, the Registration Specialist is responsible for the timely and accurate completion of assigned work queues. This role requires a commitment to service excellence, the ability to work in a fast-paced environment, and a knowledge of the overall financial policies and procedures at DFCI. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an...

The Research Administrator for the Department of Medical Oncology and the Division of Hematologic Neoplasia and Hematologic Malignancies is responsible for the management of the research portfolio(s) for one or more laboratories (and Disease Centers, as applicable) with direction and moderate supervision from their supervisor. The Research Administrator works with a diverse set of funding types including federal, industry, foundation, donor, institutional, chargeback, and clinical trials. The Research Administrator collaborates with faculty and researchers on the preparation of sponsored research applications and/or the financial management of sponsored and institutional funds; and is responsible for identifying problems and working with supervisor to resolve where necessary. The Research Administrator is responsible for liaising with Institute central offices such as Research Finance, Accounts Payable, Research Administration, Special Funds, Grants and Contracts, the Clinical...

Under moderate supervision, the Administrative Specialist II provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist II uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist II may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide...

Under close supervision, the Administrative Specialist I provides administrative support to staff, faculty member(s), or department(s) in their clinical, academic, research and leadership roles in support of the Dana Farber Cancer Institute’s mission. The Administrative Specialist I uses various office software to produce reports, spreadsheet, presentations, or other documents as needed. The Administrative Specialist I may be required to interface with senior management, cross-organizations, internal and external customers. For all of these, the work still required the application of well-established techniques, procedures, or standards We are seeking an Administrative Specialist to support the lab of Dr. David Pellman at Dana-Farber Cancer Institute (with openness to hiring at the Administrative Specialist II level, depending on experience). The Pellman Lab studies normal cell division and how errors in cell division affect genome stability. The team investigates mutational...