48 customer support jobs found

Overview Provides care to individuals with behavioral/emotional/mental health problems. Qualifications Certifications: Crisis Prevention Institute (CPI) Training within 3 months. Basic Life Support (BLS) within 30 days - American Heart Association (AHA) Education: Bachelor's Degree: Social Work, Psychology, Related Field. Other Requirements Required English Skills Advanced reading skills Advanced writing skills Advanced oral skills Communication Skills Ability to respond appropriately to customer/co-worker Interaction with a wide variety of people Maintain confidential information Ability to communicate only the facts to recipients or to decline to reveal information Ability to project a professional, friendly, helpful demeanor Computer Skills Basic computer knowledge: Uses word processing, spreadsheet, e-mail application, and web browser. Comfortable within a Windows OS and learning new applications. Responsibilities ENSURES PATIENTS RECEIVE COMPREHENSIVE...

Overview Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures. Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status. Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding. Answer questions and provide teaching to patients and family members. *Reference the Clinical Staffing Matrix for clarification of procedures, actions and processes that you are permitted to undertake according to the terms of your professional license. Qualifications Certifications: Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA); Basic Life Support (BLS) within 30 days - American Heart Association...

Overview Under the direction of a health care provider, Clinical Nurse RN, is responsible for the delivery of patient care that promotes the safety and well-being of our patients. Qualifications Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA)American Heart Association (AHA)American Heart Association (AHA); Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR), Education: College Diploma: Nursing, Work Experience: Responsibilities Clinical Excellence/Patient Care Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures. Demonstrates competence in the clinical skills necessary to carry out assigned job duties. May be required to draw and collect...

Overview The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly. Qualifications Certifications: Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA)National Healthcareer Association (NHA); Basic Life Support (BLS) within 30 days - American Heart Association (AHA)American Heart Association (AHA); Registered Medical Assistant (RMA) (ARMA) - American Registry of Medical Assistants (ARMA)American Registry of Medical Assistants (ARMA); Registered Medical Assistant (RMA) (AAH) - American Allied Health (AAH)American Allied Health (AAH); Certified Medical Assistant (NCCT) - National Center for Competency Testing (NCCT)National Center for Competency Testing (NCCT); Certified Medical Assistant (CMA) - American Association of Medical...

Overview To assist Registered Nurses and Licensed Practical Nurses in the provision of patient care by performing assigned patient care and unit maintenance activities as an adjunct to the Nursing Assistant position. Qualifications Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA)American Heart Association (AHA), Education: H.S. Diploma/GED (Required), Work Experience: Relevant medical military training; Completion of CNA coursework within past 24 months; Certified Nursing Assistant (CNA); At least one semester of nursing clinical experience; Worked as CNA within past 24 months; Successful completion of Carle's HCT In Training Program Responsibilities Performs Patient Care Activities as delegated by the Nurse utilizing applicable policies and procedures to ensure patient needs and expectations are met. Knowledgeable and skilled in applicable procedures in providing care. Provides hygiene needs of assigned patients (AM/PM care, oral...

Overview Mental Health Associate works with the treatment team to ensure complete coordination of the patient treatment plan from admission through discharge. Qualifications Educational Requirements: Bachelor's degree in social work, psychology, related field. Certification & Licensure Requirements Certified Alcohol & Drug Abuse Counselor (CADC) Must possess and maintain a current certification from Illinois Alcohol and Other Drug Abuse Professional Certification Association within three years of hire/start date. Must have control over personal use of all mood-altering chemicals and behaviors. If recovering from an addiction, must currently have a minimum of 2 years of uninterrupted recovery and must actively treat this addiction by appropriate recovery practices. Use of usual and customary equipment used to perform essential functions of the position. Other Requirements Required English Skills Advanced reading skills Advanced writing skills Advanced...

Overview As a member of the interdisciplinary team, contributes professional nursing knowledge and skills in the provision and management of care to patients through the application of the nursing process. This RN will assist with admission and discharges on all patient units as needed. RN will float to different units based on discharge/ admission needs. Qualifications Certifications: Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR). Crisis Prevention Institute (CPI) Training within 3 months - Crisis Prevention Institute (CPI). Basic Life Support (BLS) within 30 days - American Heart Association (AHA). Education : College Diploma: Nursing, Work Experience: Behavioral health nursing Other Requirements Proficiency in admission and discharge process including regulatory requirements Advanced reading, writing skills and basic oral skills Ability to respond appropriately to customer/co-worker....

Overview As a member of the interdisciplinary team, contributes professional nursing knowledge and skills in the provision and management of care to patients through the application of the nursing process. Qualifications Certifications: Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR); Basic Life Support (BLS) within 30 days - American Heart Association (AHA)American Heart Association (AHA)American Heart Association (AHA), Education: College Diploma: Nursing, Work Experience: Responsibilities CLINICAL EXCELLENCE FOCUS: Promotes the use of evidence based practice through the nursing process, protocols and procedures. Assesses patient's status through interview, observation and physical assessment of actual problems and outcomes. Develops an individualized plan of care using a...

Overview As a member of the interdisciplinary team, contributes professional nursing knowledge and skills in the provision and management of care to patients through the application of the nursing process. Qualifications Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA)American Heart Association (AHA)American Heart Association (AHA); Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR), Education: Bachelor's Degree: Nursing (Required), Work Experience: Responsibilities CLINICAL EXCELLENCE FOCUS: Promotes the use of evidence-based practice through the nursing process, protocols and procedures. Assesses patient's status through interview, observation and physical assessment of actual problems and outcomes. Develops an individualized plan of...

Overview The Certified Medical Assistant/Registered Medical Assistant performs routine administrative and patient care support duties that assists the Dept to maintain compliance with regulatory standards. This position will meet the needs of Carle Health in caring for our future and current employees. Qualifications Certifications: Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) (AAH) - American Allied Health (AAH); Certified Medical Assistant (NCCT) - National Center for Competency Testing (NCCT); Basic Life Support (BLS) within 30 days - American Heart Association (AHA); Registered Medical Assistant (RMA) (AMT) - American Medical Technologists (AMT), Education: H.S. Diploma/GED, Work Experience: Responsibilities Rooming patients: collecting pertinent information regarding the reason for visit Good customer service Telephone interactions: communications with patients and other health care facilities....

Overview As a member of the interdisciplinary team, contributes professional nursing knowledge and skills in the provision and management of care to patients through the application of the nursing process. Qualifications Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA)American Heart Association (AHA)American Heart Association (AHA); Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR), Education: Bachelor's Degree: Nursing (Required), Work Experience: Responsibilities CLINICAL EXCELLENCE FOCUS: Promotes the use of evidence-based practice through the nursing process, protocols and procedures. Assesses patient's status through interview, observation and physical assessment of actual problems and outcomes. Develops an individualized plan of...

Overview Sign-on Bonus Available! Relocation bonus available for >50 Responsible for planning and administering physical therapy treatment plans designed to alleviate pain, restore function, prevent disabilities, and promote overall fitness and health of patients. Serves as a role model in delivery of professional services and as a clinical resource for staff and students. Qualifications Certifications: Licensed Physical Therapist (PT) - Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR); Basic Life Support (BLS) within 30 days - American Heart Association (AHA)American Heart Association (AHA), Education: Bachelor's Degree: Physical Therapy (Required), Work Experience: Outpatient orthopedic Responsibilities Demonstrates ability to perform patient transfers with assistance as needed from bed, chair and floor, if applicable. Is aware of and demonstrates safe and appropriate body...

Overview As a member of the interdisciplinary team, contributes professional nursing knowledge and skills in the provision and management of care to patients through the application of the nursing process. Qualifications Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA)American Heart Association (AHA)American Heart Association (AHA); Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR), Education: College Diploma: Nursing, Work Experience: Responsibilities CLINICAL EXCELLENCE FOCUS: Promotes the use of evidence based practice through the nursing process, protocols and procedures. Assesses patient's status through interview, observation and physical assessment of actual problems and outcomes. Develops an individualized plan of care using a...

Overview To assist Registered Nurses and Licensed Practical Nurses in the provision of patient care by performing assigned patient care and unit maintenance activities. As a Healthcare Technician at Carle Health, you'll play a vital role in helping patients regain their independence and confidence. Working closely with a multidisciplinary team, you will provide expert care that emphasizes physical, psychological, and emotional well-being. Qualifications Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA), Education: H.S. Diploma/GED (Required), Work Experience: Responsibilities Performs Patient Care Activities as delegated by the Nurse utilizing applicable policies and procedures to ensure patient needs and expectations are met. Knowledgeable and skilled in applicable procedures in providing care. Provides hygiene needs of assigned patients (AM/PM care, oral hygiene and denture care, perineal care, shampoo, bathing, shaving, care of...

Overview The Ambulatory Nurse utilizes a systematic approach to nursing by incorporating assessment, planning, implementation and evaluation in the practice of nursing. Provides healthcare to individuals, families, and communities within the RN scope of practice as defined by the Illinois Board of Nursing. Qualifications Certifications: , Education: College Diploma, Work Experience: Responsibilities Provides and facilitates competent health care of patients and families in area of practice. Ensures adherence to established standards of care and scope of practice. Ensures documentation of care is complete and accurate. Provides health and wellness education to individuals and groups. Acts as preceptor and supports the development of other staff and healthcare students. Provides leadership for initiatives designed to improve the quality of care or clinical outcomes. Assists Nursing Supervisor/coordinator in the development of departmental standing orders. Manages triage...

Overview As a member of the interdisciplinary team, contributes professional nursing knowledge and skills in the provision and management of care to patients through the application of the nursing process. Qualifications License/Certifications: Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR); Basic Life Support (BLS) within 30 days - American Heart Association (AHA) Education: College diploma in nursing, ADN, or BSN Responsibilities CLINICAL EXCELLENCE FOCUS: Promotes the use of evidence based practice through the nursing process, protocols and procedures. Assesses patient's status through interview, observation and physical assessment of actual problems and outcomes. Develops an individualized plan of care using a collaborative approach with the patient/family and health care team. Uses appropriate interventions identified in the plan of care to achieve expected patient outcomes. Systematically...

Overview As a member of the interdisciplinary team, contributes professional nursing knowledge and skills in the provision and management of care to patients through the application of the nursing process. Qualifications Certifications: Basic Life Support (BLS) within 30 days - American Heart Association (AHA)American Heart Association (AHA)American Heart Association (AHA)American Heart Association (AHA); Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR), Education: College Diploma: Nursing, Work Experience: Responsibilities Develops an individualized plan of care using a collaborative approach with the patient/family and health care team. Uses appropriate interventions identified in the plan of care to achieve...

Overview As a member of the interdisciplinary team, contributes professional nursing knowledge and skills in the provision and management of care to patients through the application of the nursing process. Qualifications Certifications: Advanced Cardiac Life Support (ACLS) within 1 year - American Heart Association (AHA)American Heart Association (AHA)American Heart Association (AHA); Basic Life Support (BLS) within 30 days - American Heart Association (AHA)American Heart Association (AHA)American Heart Association (AHA); Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR)Illinois Department of Financial and Professional Regulation (IDFPR), Education: College Diploma: Nursing, Work Experience: Responsibilities CLINICAL EXCELLENCE FOCUS: Promotes the use of evidence based practice through the nursing process, protocols and procedures. Assesses...

Overview ***potential for HYBRID *** Are you looking to join a team that embraces diversity and encourages collaboration to deliver exceptional patient care? You can become a vital member of our Eyecare team by demonstrating a customer/patient focus, effective communication, professionalism, self-development, and teamwork. The Eye Department RN team is a group of 6 highly motivated and supportive RNs. Our RNs support 7 Ophthalmologists, 5 Optometrists, and work closely with a diverse mix of skillsets throughout the Eye department. On this team, you are guaranteed to learn, grow, and feel welcome! Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class Eye care. The Ambulatory Nurse utilizes a systematic approach to nursing by incorporating assessment, planning, implementation, and evaluation in the practice of nursing. Provides healthcare to individuals, families, and communities within the RN scope of...

Overview Join our Med/Surg nursing team and make a difference every day! As a valued member of our interdisciplinary team, you'll bring your expertise and compassionate care to patients in a fast-paced, supportive environment. Utilizing the nursing process, you'll play a critical role in delivering high-quality, patient-centered care while collaborating with fellow healthcare professionals to achieve the best outcomes. Our nursing team provides outstanding care to a variety of medical and surgical patients in a smaller community hospital setting. If you're ready to advance your nursing career in a rewarding and dynamic setting, we'd love to have you on board! As a member of the interdisciplinary team, contributes professional nursing knowledge and skills in the provision and management of care to patients through the application of the nursing process. Qualifications Certifications: Certified EKG Technician (CET) - National Health career Association (NHA); Basic Life Support...