61 patient service representative jobs found

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Patient Service Representative - Ambulatory Float Pool Job Description: Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system....

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Patient Service Representative 8am-4:30pm Job Description: Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Division of Pulmonary, Critical Care, & Sleep Medicine at BIDMC contains greater than 40 physicians and nurse practitioners who provide comprehensive care for patients with critical illness, chest, lung/airway conditions, and sleep-related disorders. Our division is a teaching practice for Harvard Medical School. The Patient Service Representative is the first point of contact for our patients. They are responsible for answering, triaging, and scheduling all provider appointments that are essential elements of patient care across our distributed campus. The anticipated schedule for this role is 8:30 am - 5 pm. Job Description: Job Summary: Directs patient access to the practice by answering, screening, and processing a high volume of incoming calls in a dedicated call center. Essential Responsibilities: Answers, screens, and processes a...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. Job Description: Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including worker's...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Directs patient access to the practice by answering, screening and processing a high volume of incoming calls and/or emails in a dedicated call center/workgroup. Job Description: Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Division of Pulmonary, Critical Care, & Sleep Medicine at BIDMC contains greater than 40 physicians and nurse practitioners who provide comprehensive care for patients with critical illness, chest, lung/airway conditions, and sleep-related disorders. Our division is a teaching practice for Harvard Medical School. The Patient Service Representative is the first point of contact for our patients. They are responsible for answering, triaging and scheduling all provider appointments that are essential elements of patient care across our distributed campus. The anticipated schedule for this role is 8:30 am - 5pm. Job Description: Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. Essential Responsibilities:   Answers, screens and processes a...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: Job Summary: Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center. Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes centralized scheduling system and software applications to schedule appointments. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you to grow and advance while making a difference in people’s lives. We use a coordinated approach to delivering administrative and operational services across our entire healthcare system. By leveraging resources across the organization, we're able to provide high-quality, high-value care to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved. Performs a variety of functions to support an accurate, safe, and customer-focused registration process, either electronically, telephonically or in person. The Patient Access...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Trayline Attendant performs a wide range of tasks including assembly of meals and cleaning/sanitizing equipment and workstations. The Room Service Attendant ensures a high-level of patient satisfaction with regard to customer service, quality of food, accuracy of the menu, timeliness of tray delivery and pick-up, among other services offered within the department. Job Description: Essential Responsibilities: 1.    Assembles patient meals as ordered through the At Your Service Room Service Dining system. Prepares and stocks food items to par levels in advance of peak meal periods (fruit cups, desserts, beverages, and oral supplements). Follows procedures for preparing special trays (Mechanical diets and other therapeutic diets). 2.    Arranges designated work area/serving station with proper utensils, plates, etc. Keeps supervisor informed of menu...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. JOB SUMMARY: BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time. Education - High School Degree or GED Experience: A minimum of 1 year of experience in a...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Beth Israel Deaconess Milton is committed to improving the health of our community by providing exceptional, personalized health care with dignity, compassion and respect. Beth Israel Deaconess Milton is seeking a per diem, Medical Office Coordinator - Clinical to work in our Community Physician Association (CPA) Medical Office.  The Medical Office Coordinator is responsible for providing administrative and clinical support to the physician and fulfilling the responsibilities to the CPA office. It is understood that this is a summary of job functions and does not include every detail of the job that is required.     Qualifications:   Candidate should have excellent computer and interpersonal skills and must be able to mufti task in a busy physician practice.  2-3 years' experience in a hospital or physician office preferred.  Job Description: PRIMARY...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. BILH Specialty Care is where you can truly make a difference. Performing as a frontline representative of BILH Specialty Care you will exercise the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time. Job Description Requirements: Education - High School Degree or GED Experience: A minimum of 1 year of...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Week 1: Monday, Tuesday, Wednesday 11am to 7pm, Saturday, 9am to 5pm. Week 2: Sunday, 9am to 5pm, Wednesday, Thursday, Friday, 11am to 7pm Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you to grow and advance while making a difference in people’s lives. We use a coordinated approach to delivering administrative and operational services across our entire healthcare system. By leveraging resources across the organization, we're able to provide high-quality, high-value care to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved. Performs a variety of functions to support an...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Identifies, reviews, and interprets third party payments, adjustments and coding denials for all professional services. Reviews provider documentation in order to determine appropriate coding and initiate corrected claims and appeals. Duties include hands on coding, documentation review and other coding needs for ICD-9, ICD-10. Works directly with the Billing Supervisor and Coding Manager to resolve complex issues and denials through independent research and assigned projects. (remote) Job Description: Essential Duties & Responsibilities including but not limited to: Coding Responsibilities: 1. Provides review and/or coding of any coding related denied professional services for appropriate use of CPT, ICD-9, ICD-10, HCPCS, Modifier usage/linkage. 2. Periodic review of codes, at least annually or as introduced or required. 3. Reviews...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The President will ensure that BID Needham functions at the highest levels including delivering safe, high-quality coordinated care, efficient management of resources, smooth and efficient administrative services, and implementation of strategic and operational plans. The President will be responsible for the executive leadership, strategic growth, and fiscal health of BID Needham. They will recognize the inclusive and collaborative culture of the hospital that has made it a success in the community and among its patients and use that as a steppingstone to further integrate into the Beth Israel Lahey Health (BILH) system. The President will work collaboratively with system-wide leadership and other BILH hospital and business unit presidents to advance goals to strengthen its mission of becoming a fully integrated system of patient care, education, research, and...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: The Reception Desk Rep interacts extensively in person/ via telephone with patients, the public, healthcare providers, support staff and other Medical Center personnel. As a first point of contact when patients arrive into the department, the position requires excellent customers service skills, broad-judgment, independent thinking and problem solving. Additionally the representative follows workflow and company guidelines, and is responsible for scheduling appointments and updating demographic and correct billing/insurance information. Job Description: Essential Responsibilities: Answers, screens, and processes incoming calls in a professional manner. Directs patient access to the department by greeting, scheduling, checking in, and canceling patients appointments for a multiple providers. Utilizes and adheres to department and...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. BILH Specialty Care is where you can truly make a difference. Performing as a frontline representative of BILH Specialty Care you will exercise the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time. Job Description: Requirements: Education - High School Degree or GED Experience: A minimum of 1...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. BILH Specialty Care is where you can truly make a difference. Performing as a frontline representative of BILH Specialty Care you will exercise the highest standards of customer service in all interactions with patients and staff. This dynamic clerical position represents the first impression of the office and has great influence over the ultimate care of our patients while setting the tone for a positive patient experience. Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities. This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time. Job Description: Requirements: Education - High School Degree or GED Experience: A minimum of 1...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Heart Transplant Financial Coordinator supports the financial operations of a complex transplant program. This role includes securing and maintaining insurance authorizations, managing invoices for donor organs and related services, and monitoring work queues to ensure billing accuracy and compliance. The position also provides oversight, education, and support for billing, referrals, and authorizations while handling essential administrative responsibilities. This role works closely with patients and families to identify financial resources, including fundraising and grant opportunities, helping reduce barriers to care. The coordinator engages with patients across pre- and post-transplant phases and may support those on mechanical circulatory devices. As part of a multidisciplinary team, this position ensures coordinated care, financial clearance, and patient...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you to grow and advance while making a difference in people’s lives. We use a coordinated approach to delivering administrative and operational services across our entire healthcare system. By leveraging resources across the organization, we're able to provide high-quality, high-value care to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming, and that patient confidentiality is respected and patient safety is preserved. Performs a variety of functions to support an accurate, safe, and customer-focused registration process, either electronically, telephonically or in person. The Patient Access...